Role Description TNT Crane & Rigging Inc. is seeking an experienced full-time Training Instructor to join our Training & Development team. A Trainer at TNT Crane & Rigging Inc is responsible for scheduling, conducting, and monitoring the training of employees in both soft and technical skills across multiple business units in areas such as Safety, Operations, Maintenance, or Supervisor Training. The ideal candidate should be familiar with basic instructional and course design principles and adult learning theory. The Trainer will also help carry out training evaluations and support the creation of a variety of training products such as guides, handbooks, and job aids. Training delivered may include blended and distance learning solutions, along with asynchronous and synchronous approaches to training. Training courses will emphasize learner-centered, experiential learning that requires strong facilitation skills. The candidate will assist with assessing student performance, monitoring progress and providing feedback. - Coordinates training schedule with the hiring and training demands of multiple business units. - Formulates teaching outlines, and determines instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings and workshops. - Selects and develops teaching aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials and reference work. - Conducts train the trainer and employee training sessions covering specified areas such as on-the-job training (OJT), refresher training, etc. - Maintains employee training records. Reports on progress and maintains training records of employees under guidance during training periods. - Monitors methods used by employees and conducts performance evaluations. - Develops strong relationships with business units to facilitate training, develop course materials, and receive feedback. - Team facilitation and the ability to work effectively in cross functional settings. - Other duties as assigned. Qualifications - Experience with apprenticeship programs preferred. - Familiar with Adult Learning Theory. - Demonstrated ability to tailor communication and proven ability to facilitate small and large groups of people with diverse backgrounds. - Demonstrated ability to adopt new technologies for knowledge management and/or tailoring of technology to support learning needs. - Previous training experience in conducting safety training for equipment operators required. Experience conducting train-the-trainer programs preferred. - Minimum of 3 years of crane and/or rigging experience. - Knowledge of Federal, State, and Provincial occupational safety regulations including ASME, OSHA, MSHA, and other non-regulatory safety codes and standards required. - Knowledge of requirements for training programs such as Aerial Work Platforms, Forklifts (Powered Industrial Trucks), Fall Protection, etc. preferred. - NCCCO and/or NCCER certified instructor. - Strong organizational and communication (written and verbal) skills. - Demonstrated ability as a self-starter, ability to work on a team effectively, regularly work outside your comfort zone, and to adapt to emerging technologies and evolving requirements. - Basic skills in Microsoft Office suite required. - Ability to travel up to 80% of the time.

• Create, update, and deliver training material for online and classroom learning • Plan and develop multimedia learning courses for Niagara’s learning management system • Assist with the development of video and audio components for learning assets • Collaborate with subject matter experts to ensure accurate content • Evaluate the results of training programs and modify future programs accordingly • Maintain an understanding of Niagara’s LMS system • Write and edit documentation and ensure accuracy according to formatting standards

Role Description CSG is looking to hire a Senior Technical Trainer – SDLC Standards & Delivery Enablement who will play a critical role in strengthening our CDD’s delivery discipline, audit readiness, and consistency of execution across the Software Development Lifecycle (SDLC). This is not a traditional classroom‑only trainer role. - Operate as a delivery standards enablement partner, blending SDLC governance, process ownership, audit enablement, and applied learning. - Ensure that delivery standards are clearly defined, well understood, consistently applied, and effectively supported in modern, AI‑assisted development environments. - Translate complex delivery workflows into clear, role‑specific guidance. - Identify systemic execution gaps and design training and enablement that measurably improves delivery outcomes. Qualifications - Bachelor's degree in information technology, Computer Science, Engineering, Education, or equivalent practical experience. - 5+ years of experience in technical training, delivery enablement, SDLC governance, quality/process management, or a closely related discipline. - Strong written communication and structured documentation skills. - Ability to translate complex technical workflows into clear, teachable guidance. - Solid working knowledge of SDLC concepts, delivery governance, and quality assurance practices. - Proven facilitation and coaching skills with technical and cross‑functional audiences. - High organizational discipline, including version control and documentation of governance. - Experience supporting or working within AI‑assisted software delivery environments. - Working knowledge of adult learning principles, instructional design, or curriculum development. - Experience with structured delivery models (e.g., Specification‑Driven Development (SDD), Agile, or similar). - Experience supporting compliance audits or regulated delivery environments. - Familiarity with CI/CD pipelines, environments, and release processes. - Experience working with or alongside Learning Management Systems (LMS) or structured training repositories. - Relevant certifications such as ATD CPTD / APTD, CompTIA Certified Technical Trainer (CTT+), CPTM or equivalent L&D certifications. - Proficient in English in a business environment. Requirements - Own the CDD SDLC Process Playbook as the authoritative source of delivery standards. - Define, document, and maintain SDLC workflows, controls, role responsibilities, decision points, and required artifacts. - Produce clear visual standards, including process diagrams, flowcharts, and role‑based views. - Maintain documentation governance, version control, and approval workflows across SharePoint and Teams. - Ensure standards remain current as delivery practices, tooling, and organizational needs evolve. - Design and deliver role‑specific training aligned to required SDLC standards, quality expectations, and audit needs. - Translate SDLC standards and audit requirements into clear, actionable guidance for technical and cross‑functional roles. - Create and deliver training across multiple modalities and depths, including one‑point lessons, focused micro‑learning modules, and full SDLC retraining or artifact‑specific deep dives. - Partner with Product, Engineering, QA, Architecture, Operations, and Quality to ensure shared understanding of delivery expectations. - Incorporate audit findings, incident learnings, and operational feedback into targeted training and process improvements. - Facilitate feedback loops to identify recurring failure points, simplification opportunities, and error‑proofing strategies. - Track training completion, adoption, and compliance trends over time. - Evaluate training effectiveness using outcome‑based signals (e.g., audit improvement, reduction in repeat findings, artifact quality). - Continuously refresh enablement materials as standards, practices, and delivery tooling evolve. - Create training and standards materials using enterprise documentation and visualization tools (PowerPoint, Word, Visio, Miro, etc.). - Maintain structured, version‑controlled document libraries in SharePoint/OneDrive. - Use reporting tools (Excel, Power BI, or equivalent) to track training, corrective actions, and compliance metrics. - Navigate SDLC tooling and delivery systems to support audit evidence, traceability, and quality reviews. - Operate comfortably in environments where AI‑enabled development tools are part of standard delivery workflows. Benefits - Work from Home - Employee Belonging Groups - Healthcare: Dental, Medical - Birthday Day Off - Meal Allowance - Paid Vacation, Volunteer

• Develop high-quality onboarding modules for literacy and math tutors using authoring tools like Easygenerator or Rise. • Apply evidence-based instructional design principles to ensure training is effective and supports long-term retention. • Script, film, and edit literacy video content using tools such as Descript, Camtasia, Vidyard, or Loom. • Ensure all video assets include closed captioning and transcripts to meet accessibility standards. • Translate Science of Reading research and literacy curricula into practical training content. • Create supporting materials such as Google Slides, knowledge checks, job aids, and guides. • Review and update existing training materials to maintain accuracy and alignment with program protocols. • Use stakeholder data and performance metrics to identify gaps and implement data-driven improvements. • Iterate and refine content rapidly to meet project timelines and evolving program needs. • Partner with literacy experts to translate key concepts into engaging instructional content. • Collaborate with the Talent team to ensure training initiatives align with organizational goals. • Ensure a consistent voice, instructional approach, and visual identity across learning materials.