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Smarsh enables organizations to manage the risk and uncover the value within their communications data.
Principal Solutions Architect
Location
United States
Posted
69 days ago
Salary
$200K - $230K / year
Seniority
Lead
Job Description
Principal Solutions Architect
Smarsh
• Define and enforce a coherent architectural strategy aligned with product vision and long-term platform evolution. • Make and defend high-impact design decisions with multi-year implications. • Lead structural changes required to support scale, extensibility, new communication channels, and AI-enabled supervision capabilities. • Partner with Product Management to translate market and customer needs into durable architectural requirements. • Align Engineering, Product, Compliance, and customer-facing leadership around architectural trade-offs and investment priorities. • Negotiate effectively with demanding internal and external stakeholders. • Architect resilient, secure-by-design, auditable systems capable of operating at petabyte-scale enterprise data volumes across global deployments. • Translate regulatory and compliance requirements into concrete architectural patterns and controls. • Establish governed integration patterns for AI services within Conduct workflows. • Enable AI use cases such as: • AI-assisted policy violation detection and behavioral signal analysis • Investigator workflow acceleration (summarization, prioritization, case insights) • Embed responsible AI principles — privacy, security, fairness, transparency, auditability, and explainability — into platform architecture. • Ensure AI-enabled components meet standards for reliability, observability, cost control, and performance. • Prototype and validate architectural approaches. • Conduct deep design reviews and trade-off analysis. • Troubleshoot production-scale issues involving performance, scalability, and distributed systems behavior. • Coach and mentor engineers to elevate architectural capability across teams.
Job Requirements
- 8+ years of progressive experience in software engineering and architecture, with demonstrated progression into senior technical leadership roles (e.g., Principal Engineer, Staff Engineer, or Lead Architect embedded within a product engineering organization).
- Experience working embedded within a product engineering team, contributing directly to design, implementation, and delivery — not solely in an advisory or governance capacity.
- Experience owning architectural direction for large-scale, distributed, multi-service platforms serving enterprise customers.
- Demonstrated leadership in modernization, re-architecture, or structural platform evolution initiatives.
- Experience designing systems operating at enterprise data scale (petabyte scale or equivalent).
- Background in regulated or compliance-sensitive environments where auditability and risk materially influence system design — financial services, fintech, payments, or equivalent.
- Practical experience integrating AI/ML or LLM-based services into distributed systems
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