Role Description Ellucian’s Professional Services team is looking for a Senior Solutions Architect to serve as the architectural delivery lead for our most complex higher education implementations—typically system-wide programs spanning multiple institutions, campuses, or schools. In this role, you will own the end-to-end solution architecture across a broad Ellucian portfolio, guiding strategy through execution to ensure solutions are scalable, supportable, and aligned to measurable institutional outcomes. This position is delivery-first and requires deep experience leading large, cross-functional programs. You may lead a team of Solutions Architects on major engagements (matrix leadership) and act as the primary architectural escalation point for program leadership, project teams, and executive stakeholders. While the role may support select presales activities, the primary focus is driving delivery excellence and client success. In addition, the Senior Solutions Architect is expected to provide thought leadership by contributing to global standards, practices, and reusable IP that improve delivery consistency, accelerate time-to-value, increase client satisfaction, and elevate the overall client experience. Qualifications - 10+ years of solution architecture and delivery experience in consulting or professional services, including leadership on large, complex programs. - Demonstrated success leading enterprise or system-wide higher education implementations across multiple schools/campuses or complex governance structures. - Deep expertise across higher education enterprise domains (preferably Ellucian), such as Student Information Systems (SIS), Finance, HR, and adjacent ecosystems. - Strong technical and functional fluency in SaaS architectures, ERP ecosystems, integrations, data migration, reporting/analytics, and security considerations. - Proven ability to lead cross-functional teams and drive alignment across stakeholders with competing priorities—while maintaining delivery momentum. - Exceptional communication skills with the ability to convey complex concepts to technical teams and executive audiences with clarity and confidence. - Strong customer presence; skilled at building trust, facilitating workshops, driving decisions, and navigating ambiguity in high-visibility programs. - A practical, outcomes-oriented approach to architecture—balancing “what’s ideal” with “what will work” to deliver measurable results. Requirements - Serve as the lead architect for large-scale, system-wide implementations spanning multiple schools/campuses and complex stakeholder environments. - Translate institutional goals into an executable architecture approach that balances outcomes, risk, cost, timeline, and long-term operability. - Establish architectural guardrails and decision frameworks; drive alignment across functional, technical, data, integration, reporting, and security workstreams. - Act as the architectural escalation point for complex delivery challenges and competing priorities. - Design and guide delivery of scalable end-to-end solutions across Ellucian products and platforms, maximizing configuration, extensibility, and SaaS best practices. - Ensure solution architecture aligns with customer goals, Ellucian product direction, and delivery standards—while remaining realistic and implementable. - Lead/guide architecture artifacts and reviews (e.g., solution architecture, integration architecture, environment approach, data and reporting strategy). - Drive consistent adoption of delivery methodologies (Agile), tooling, and governance practices that improve predictability and quality. - Partner with Project Managers, delivery leaders, Product Owners, and Enterprise Architects to align plan, dependencies, resourcing, and execution approach. - Lead discovery and architecture design activities (including workshops), ensuring requirements, process alignment, and solution fit are fully understood. - Identify and mitigate delivery risks early (scope, complexity, integration, data readiness, change impacts), and support strong governance and decision-making. - Ensure solutions are implemented as designed, with appropriate traceability, quality controls, and readiness for go-live and sustained support. - Lead and coordinate a team of Solutions Architects on large programs, setting architectural direction, reviewing work products, and ensuring consistency. - Mentor and coach architects and cross-functional team members on standards, patterns, and delivery practices to raise overall capability and quality. - Promote a culture of collaboration, clarity, and accountability across distributed teams and stakeholders. - Provide strategic solutioning support during presales, including discovery, scoping, estimating, and solution approach input for proposals and statements of work. - Help articulate value, trade-offs, and ROI to executive stakeholders, grounding recommendations in institutional outcomes and delivery reality. - Contribute to and help evolve Ellucian’s global architecture repository through reference architectures, patterns, templates, playbooks, and governance frameworks. - Identify repeatable delivery improvements and create reusable assets that accelerate execution, reduce risk, and improve client experience. - Share lessons learned and best practices through communities of practice, enablement content, and coaching—scaling impact beyond individual projects. Benefits - Comprehensive health coverage: medical, dental, and vision. - Flexible time off. - Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests. - 401k w/ match & BrightPlan - to help you save for the future. - Parental Leave. - 5 charitable days to support the community that supports us. - Telemedicine. - Wellness programs. - Headspace Care (mental health). - Wellbeats (virtual fitness classes). - RethinkCare & Wellthy– caregiver support. - Diversity and inclusion programs which provide access to internal employee resource groups. - Employee referral bonuses to encourage the addition of great new people to the team. - Education Assistance Program. - Professional development opportunities. - LinkedIn Learning.

Role Description At Enroute, we are looking for a Publisher Solutions Engineer to support, troubleshoot, and optimize publisher integrations within an AdTech environment. This role is ideal for someone with strong technical troubleshooting skills, solid knowledge of JavaScript, HTML, CSS, and SQL, and hands-on experience working with browser developer tools and AdTech Publisher (SSP) Workflows. - This is not a pure development role, but the right candidate should be technical enough to understand how publisher-side implementations work, identify issues, explain root causes, and help fix or guide solutions. - You will work closely with publishers, internal technical teams, QA, and operations to improve integration quality, ad delivery, performance, and client satisfaction. - The ideal candidate is confident contributing code while also participating actively in design discussions and proactive cross-team collaboration. Qualifications - Strong JavaScript, HTML, CSS, and SQL knowledge - Hands-on experience with browser developer tools, especially Chrome DevTools - Publisher-side AdTech experience - Understanding of programmatic advertising, ad serving, ad tags, and publisher monetization - Experience with at least some of the following: - Prebid.js - Header bidding - Google Ad Manager - SSPs / DSPs / ad exchanges - APIs / SDKs - OpenRTB Requirements - Ability to troubleshoot ad rendering, tracking, latency, fill rate, bid, and reporting issues - Strong communication skills to explain technical issues and next steps to clients and internal teams - Ability to troubleshoot technical issues without needing to be a full-time software developer - Strong analytical skills for investigating data discrepancies, implementation issues, and performance problems - Clear communication skills with the ability to translate technical findings into practical next steps - Experience working directly with publishers, clients, account teams, technical support teams, or product teams - Support publisher-side technical integrations across websites, ad placements, and monetization workflows - Troubleshoot issues related to ad rendering, ad tags, scripts, APIs, SDKs, page behavior, data flow, and reporting - Use browser developer tools to inspect network requests, console errors, DOM behavior, cookies, scripts, ad calls, and page performance - Work with JavaScript, HTML, CSS, and SQL to understand, validate, and troubleshoot publisher implementations - Investigate issues involving Prebid.js, header bidding, programmatic demand, ad server configuration, and publisher-side integrations - Help optimize publisher setups to improve ad delivery, fill rate, latency, viewability, revenue performance, and overall user experience - Investigate discrepancies involving impressions, requests, bids, fill rate, latency, creative rendering, tracking, and reporting - Collaborate with publishers, developers, QA engineers, product teams, account teams, and operations teams to resolve technical issues - Explain technical findings clearly to both technical and non-technical stakeholders - Document recurring issues, troubleshooting steps, implementation guidance, and best practices Benefits - Monetary compensation - Year-end Bonus - IMSS, AFORE, INFONAVIT - Major Medical Expenses Insurance - Minor Medical Expenses Insurance - Life Insurance - Funeral Expenses Insurance - Preferential rates for car insurance - TDU Membership - Holidays and Vacations - Sick days - Bereavement days - Civil Marriage days - Maternity & Paternity leave - English and Spanish classes - Performance Management Framework - Certifications - TALISIS Agreement: Discounts at ADVENIO, Harmon Hall, U-ERRE, UNID - Taquitos Rewards - Amazon Gift Card on your Birthday - Work-from-home Bonus - Laptop Policy - Health Check-Up Subsidy

Role Description At Enroute, we are looking for a Publisher Solutions Engineer to support, troubleshoot, and optimize publisher integrations within an AdTech environment. This role is ideal for someone with strong technical troubleshooting skills, solid knowledge of JavaScript, HTML, CSS, and SQL, and hands-on experience working with browser developer tools and AdTech Publisher (SSP) Workflows. - This is not a pure development role, but the right candidate should be technical enough to understand how publisher-side implementations work, identify issues, explain root causes, and help fix or guide solutions. - You will work closely with publishers, internal technical teams, QA, and operations to improve integration quality, ad delivery, performance, and client satisfaction. - The ideal candidate is confident contributing code while also participating actively in design discussions and proactive cross-team collaboration. Qualifications - Strong JavaScript, HTML, CSS, and SQL knowledge - Hands-on experience with browser developer tools, especially Chrome DevTools - Publisher-side AdTech experience - Understanding of programmatic advertising, ad serving, ad tags, and publisher monetization - Experience with at least some of the following: - Prebid.js - Header bidding - Google Ad Manager - SSPs / DSPs / ad exchanges - APIs / SDKs - OpenRTB Requirements - Ability to troubleshoot ad rendering, tracking, latency, fill rate, bid, and reporting issues - Strong communication skills to explain technical issues and next steps to clients and internal teams - Ability to troubleshoot technical issues without needing to be a full-time software developer - Strong analytical skills for investigating data discrepancies, implementation issues, and performance problems - Clear communication skills with the ability to translate technical findings into practical next steps - Experience working directly with publishers, clients, account teams, technical support teams, or product teams - Support publisher-side technical integrations across websites, ad placements, and monetization workflows - Troubleshoot issues related to ad rendering, ad tags, scripts, APIs, SDKs, page behavior, data flow, and reporting - Use browser developer tools to inspect network requests, console errors, DOM behavior, cookies, scripts, ad calls, and page performance - Work with JavaScript, HTML, CSS, and SQL to understand, validate, and troubleshoot publisher implementations - Investigate issues involving Prebid.js, header bidding, programmatic demand, ad server configuration, and publisher-side integrations - Help optimize publisher setups to improve ad delivery, fill rate, latency, viewability, revenue performance, and overall user experience - Investigate discrepancies involving impressions, requests, bids, fill rate, latency, creative rendering, tracking, and reporting - Collaborate with publishers, developers, QA engineers, product teams, account teams, and operations teams to resolve technical issues - Explain technical findings clearly to both technical and non-technical stakeholders - Document recurring issues, troubleshooting steps, implementation guidance, and best practices Benefits - Monetary compensation - Year-end Bonus - IMSS, AFORE, INFONAVIT - Major Medical Expenses Insurance - Minor Medical Expenses Insurance - Life Insurance - Funeral Expenses Insurance - Preferential rates for car insurance - TDU Membership - Holidays and Vacations - Sick days - Bereavement days - Civil Marriage days - Maternity & Paternity leave - English and Spanish classes - Performance Management Framework - Certifications - TALISIS Agreement: Discounts at ADVENIO, Harmon Hall, U-ERRE, UNID - Taquitos Rewards - Amazon Gift Card on your Birthday - Work-from-home Bonus - Laptop Policy - Health Check-Up Subsidy

• Lead, mentor, and grow a team of Sales Engineers focused on the MAJORs segment • Define and drive best practices for technical selling, POV execution, and demo delivery across the SE team • Recruit, onboard, and develop SE talent in alignment with company growth goals • Set clear team goals and performance metrics tied to technical wins and revenue influence • Engage at the executive and technical levels with major enterprise prospects and customers to drive complex sales cycles • Deliver high-impact, custom product demonstrations tailored to solve enterprise-scale business challenges • Own and oversee technical evaluations and proof-of-value processes, ensuring successful and repeatable outcomes • Lead technical qualification during the sales process to ensure Zafran solutions are the right fit for each prospect's environment • Respond to strategic RFPs and RFIs with thorough, differentiated technical input • Serve as the primary technical bridge between major enterprise customers, product management, and engineering • Collaborate with account executives to develop account strategies and executive engagement plans • Contribute to onboarding and initial implementation planning for new major accounts • Represent Zafran at key industry events, trade shows, and conferences