Enrollment Manager

ManagerManagerFull TimeRemoteSeniorTeam 501-1,000H1B No SponsorCompany SiteLinkedIn

Location

Alabama

Posted

18 days ago

Salary

$70K - $80K / year

Seniority

Senior

High School3 yrs expEnglish

Job Description

Enrollment Manager

GT Independence

• Leads the enrollment team within a state or region to ensure the highest quality service is provided with the enrollment process to those self-directing their services and the referring entities. • Generates leads and referrals for new individuals and their employees. • Cultivates relationships with case managers, support brokers, independent facilitators and other referring individuals and agencies to develop a base of referrals. • Driving enrollments to achieve company growth goals within existing contracts through conducting presentations and meetings with case managers, external stakeholders, and participants. • Provides constant and accurate communication to referrers and those being enrolled on the status of the enrollments and where everyone is in the process. • Supporting the Directors of Business Development in new opportunities within the market. • Troubleshoots issues and field questions from their staff, and all external customers to ensure the enrollment process is smooth and adaptive. • Ensures that the Enrollment team is training new participants and their employees on using the GT Caregiver App and other GT Tools, roles and responsibilities, and program specific items. • Provides daily direction and communication to employees so that enrollment and processing related calls are answered in a timely, efficient, and knowledgeable manner. • Provides continual evaluation of processes and procedures; responsible for suggesting methods to improve area operations, efficiency, and service to both internal and external customers. • Manages employees, ensuring work is handled efficiently and effectively. • Provides performance feedback and coaching on a regular basis to each direct report. • Ensures employees have appropriate training and other resources to perform their jobs. • Creates and maintains a high-quality work environment. • Assists the Director with the development, analyses and implementation of staffing, training, scheduling, and reward/recognition programs. • Manages special or ongoing projects that are important to area/process improvement. • Uses appropriate judgment in upward communication regarding department or employee concerns. • Assists with documentation and training of DocuSign program and GT Enroll. • Assists in developing and preparing operational plans and reports on project status

Job Requirements

  • At least 3 years of related experience
  • Excellent written and oral communication skills
  • Extensive experience in working on complex projects with critical thinking and problem solving
  • Excellent organizational and administrative skills with demonstrated ability to work towards and meet deadlines by planning and organizing
  • Demonstrate the ability to balance work pressure with time management skills
  • Demonstrate ability to build positive relationships and communicate with people of diverse backgrounds and abilities
  • Experience in working, initiating, and maintaining a highly effective team
  • Competent in the use of Microsoft programs and the Internet
  • Competent use of Excel

Benefits

  • Flexible paid time off
  • Competitive wages & benefits
  • Meaningful opportunities for professional growth

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