• Generate & Qualify Pipeline • Prospect into accounts through outbound channels including cold calling, email, LinkedIn, and sales engagement tools • Secure and qualify meetings with prospective customers by uncovering business challenges and identifying opportunities aligned to Observe.AI’s solutions • Research target accounts and prioritize outreach strategies based on ICP alignment, buying signals, and market opportunity • Consistently achieve and exceed pipeline generation metrics including meetings booked and qualified opportunities • Support Field & Event Marketing Efforts • Partner with Marketing and Sales teams to drive engagement before, during, and after events • Use tools like Vendelux to identify targets and schedule meetings around conferences and industry events • Attend customer-facing dinners, roundtables, forums, and conferences • Become a Product & Market Expert • Develop a strong understanding of Observe.AI’s AI platform and our differentiated position in the contact center and CX market • Clearly communicate value propositions to both technical and business stakeholders • Share market intelligence including customer feedback, competitor activity, and emerging AI trends • Leverage Modern Sales Technology • Utilize tools such as Salesforce, Outreach, ZoomInfo, LinkedIn Sales Navigator, Nooks, and other prospecting platforms to drive efficiency and pipeline visibility • Maintain accurate activity tracking, prospect data, and forecasting hygiene within Salesforce • Collaborate across GTM • Partner closely with Marketing to sharpen messaging. Giving frontline feedback from the market that can directly influence outreach strategy and the evolution of the product roadmap. • Work side by side with Account Executive teams to strategize outreach and ensure seamless opportunity handovers.

• Conduct outbound prospecting activities including email outreach, calls, and follow-ups to generate qualified opportunities. • Manage inbound and outbound sales conversations with professionalism and strong consultative selling skills. • Build and maintain relationships with prospective and existing B2B clients. • Deliver exceptional client management and customer service throughout the sales cycle. • Coordinate meetings, demos, and follow-up activities with internal stakeholders. • Maintain accurate records and pipeline activity using Salesforce and Salesloft. • Support account management initiatives and ensure timely communication with clients. • Collaborate with leadership and sales teams to meet performance goals and KPIs. • Handle multiple client conversations and tasks efficiently in a fast-paced environment. • Represent the company professionally in both Arabic- and English-speaking markets.

• Conduct outbound prospecting through cold calls, emails, LinkedIn outreach, and other sales channels. • Identify and qualify potential B2B clients within target industries. • Book discovery calls and demos for Account Executives and senior sales teams. • Manage and update leads accurately within CRM platforms such as HubSpot, Salesforce, or Pipedrive. • Research target accounts, decision-makers, and market opportunities. • Follow structured outreach sequences and sales cadences. • Collaborate with marketing and sales teams to improve lead conversion strategies. • Meet and exceed monthly KPIs related to outreach activity, meetings booked, and pipeline generation. • Maintain professional communication with prospects across global markets.

• Conduct outbound prospecting via phone, email, LinkedIn, and other sales channels. • Identify and engage qualified prospects within the financial services sector. • Generate and qualify new business opportunities for the sales team. • Book high-quality discovery meetings and demos with decision-makers. • Build and maintain a healthy sales pipeline using CRM systems. • Research target accounts and personalize outreach campaigns. • Follow up consistently with leads and nurture prospect relationships. • Collaborate with internal sales and marketing teams to improve outreach performance. • Meet and exceed weekly and monthly KPI targets.