Role Description The Healthcare Operations Coordinator is responsible for transferring referral, case, and review data between internal systems and client portals to support daily operational workflows. This role ensures timely, accurate, and compliant handling of case information, documentation uploads, status updates, and portal management activities across multiple client accounts. The position plays a critical role in maintaining operational efficiency, meeting turnaround time requirements, and ensuring data integrity. Key Responsibilities - Portal & Case Management - Upload and download referral documentation, medical records, reports, and supporting materials through client portals and internal systems. - Transfer case information accurately between platforms while maintaining data integrity. - Monitor client portals for new assignments, updates, requests, and status changes. - Verify completeness and accuracy of referral information before processing. - Track and document case movement throughout the workflow lifecycle. - Escalate urgent issues, missing documentation, or portal access concerns to leadership as appropriate. - Data Entry & Documentation - Perform high-volume data entry with strong attention to detail and accuracy. - Maintain organized electronic records and audit trails. - Update internal tracking systems with current case statuses and required documentation. - Ensure all portal submissions meet client-specific formatting and submission requirements. - Conduct quality checks to identify discrepancies or incomplete information prior to submission. - Operational Support - Support Operations Managers and team leadership with administrative workflow tasks. - Assist with reconciliation activities and operational reporting as assigned. - Help monitor turnaround times and identify potential workflow delays. - Communicate professionally with internal teams regarding case status, portal issues, and workflow needs. - Follow all internal SOPs, compliance standards, and client-specific processes. - Quality & Compliance - Maintain confidentiality and securely handle sensitive and protected information. - Adhere to HIPAA and company privacy/security requirements. - Ensure work products meet internal quality standards and productivity expectations. - Performance Metrics - Accuracy of data transfer and portal submissions. - Adherence to turnaround time (TAT) requirements. - Productivity and volume expectations. - Quality audit outcomes and error rates. Qualifications - High school diploma or equivalent required. - Previous administrative, operations, data entry, or healthcare support experience preferred. - Strong attention to detail and organizational skills. - Ability to manage repetitive tasks with consistency and accuracy. - Strong written and verbal communication skills. - Ability to work independently in a remote environment. - Strong time management and prioritization abilities. Preferred Qualifications - Experience working with client portals, EMRs, claims systems, or web-based workflow platforms. - Healthcare, insurance, or medical records experience preferred. - Familiarity with HIPAA and handling confidential information. - Experience in high-volume, deadline-driven operational environments. Technical Skills - Proficiency with Google Workspace and Microsoft Office applications. - Comfortable navigating multiple web-based systems simultaneously. - Strong typing and data entry skills. - Ability to learn client-specific portals and workflow systems quickly. Work Environment - Remote work from home. - Hourly, non-exempt position. - Occasional overtime may be required based on operational needs. Benefits - Comprehensive benefits package including medical, dental, and vision coverage for you and your family. - Voluntary life insurance options for you, your spouse, and your children. - Other voluntary benefits including hospital indemnity, critical illness, accident indemnity, and pet insurance plans. - Basic life insurance, short-term disability, and long-term disability coverage at no cost. - Generous paid time off policy. - 401k plan with a company match. - Apple equipment and a media stipend for remote workspace.

• Design and execute the onboarding flow for every new member - from payment to Roundtable assignment • Target: 90%+ of new members fully activated within 14 days • Build the welcome sequence, orientation materials, and first-touch experience • Own the full sales pipeline from lead to close, managing the Closer and ensuring conversion targets are hit • Build and maintain the CRM (HubSpot) pipeline with proper stage definitions, automation, and reporting • Track and report on DM-sourced vs. outside-DM pipeline separately • Own the member experience layer: community, content calendar, member comms, feedback loops • Monitor engagement metrics and proactively address churn signals • Build the systems that scale community without scaling headcount proportionally • Plan and execute two major live events in Year 1: November 2026 and April 2027 • Each event targets 30 new member conversions • Own all logistics, speaker coordination, venue, production, and follow-up • Own all member-facing communications: newsletters, deal alerts, community updates • Coordinate with marketing on external positioning and lead generation (from M4, $30K/mo budget) • Ensure brand consistency across all touchpoints • Own the technology layer: CRM configuration, automation, member portal, reporting dashboards • Select and implement tools; build the ops playbook for scale • Shared ownership with Director of Investments of overall member growth targets (directly tied to comp) • Direct ownership of retention, onboarding quality, and NPS • Direct reports: Closer, CSM (VC Associate coordinates with Director of Investments). • Responsible for hiring, onboarding, and performance management of operational team members

Role Description WB Cargo Service is hiring a Remote Operations Assistant based in Orlando. This role supports daily onboarding activities, reporting workflows, and administrative coordination tasks. The position is fully remote and open only to candidates currently located in the United States with authorization to work in the U.S. We are looking for organized individuals who can follow structured operational processes independently. - Assist with onboarding new clients into internal systems - Prepare and organize operational reports - Maintain records and update internal data - Support daily administrative workflows - Coordinate routine operational requests - Communicate with clients and internal teams Please note: This is not an hourly position. This is a flexible, part-time opportunity with stable additional income and a structured workflow. Compensation typically ranges from $2,000 to $5,000+ per month depending on completed tasks and activity level. Qualifications - Must currently be located in the United States - Authorization to work in the U.S. required - Strong organizational abilities - Comfortable with remote communication tools - Basic computer and reporting skills - Ability to work independently and reliably Benefits - Fully remote work setup - Flexible part-time schedule - Structured onboarding and guidance - Stable additional income opportunity - Long-term cooperation potential - Clear workflows and responsibilities Company Description Apply now to join WB Cargo Service as a Remote Operations Assistant and support daily operational processes from anywhere in the United States.

Role Description The Director of Community & Operations owns the operating system that makes Inflection Club feel like a private club rather than a platform. You build and run everything a member sees, touches, or experiences - from the moment they apply, through onboarding, into Roundtables, across events, and through every renewal that follows. Your counterpart is the Director of Investments, who owns the deal pipeline, due diligence, and SPV execution. You own the rest. Together, you are the founding leadership team beneath the Managing Partners. Responsibilities - Member Onboarding & Activation - Design and execute the onboarding flow for every new member - from payment to Roundtable assignment - Target: 90%+ of new members fully activated within 14 days - Build the welcome sequence, orientation materials, and first-touch experience - Sales Pipeline & Revenue Operations - Own the full sales pipeline from lead to close, managing the Closer and ensuring conversion targets are hit - Build and maintain the CRM (HubSpot) pipeline with proper stage definitions, automation, and reporting - Track and report on DM-sourced vs. outside-DM pipeline separately - Community Experience & Engagement - Own the member experience layer: community, content calendar, member comms, feedback loops - Monitor engagement metrics and proactively address churn signals - Build the systems that scale community without scaling headcount proportionally - Events & Live Experiences - Plan and execute two major live events in Year 1: November 2026 and April 2027 - Each event targets 30 new member conversions - Own all logistics, speaker coordination, venue, production, and follow-up - Communications & Marketing Ops - Own all member-facing communications: newsletters, deal alerts, community updates - Coordinate with marketing on external positioning and lead generation (from M4, $30K/mo budget) - Ensure brand consistency across all touchpoints - CRM, Tech Stack & Infrastructure - Own the technology layer: CRM configuration, automation, member portal, reporting dashboards - Select and implement tools; build the ops playbook for scale - P&L Accountability - Shared ownership with Director of Investments of overall member growth targets (directly tied to comp) - Direct ownership of retention, onboarding quality, and NPS - Team Management - Direct reports: Closer, CSM (VC Associate coordinates with Director of Investments) - Responsible for hiring, onboarding, and performance management of operational team members Qualifications - You have built revenue operations and commercial systems at organizations of 200+ people, and you have the receipts to prove it. - You are a CRM and sales pipeline architect, not just a user. HubSpot, Salesforce, or equivalent - you have configured it, automated it, and reported on it. - You have built or scaled a high-touch community, members club, mastermind, or premium membership product. You understand the difference between a Slack channel and a club. - You can produce live events for sophisticated audiences - the kind where the venue, the food, the conversation, and the follow-up all reflect on the brand. - You manage teams and write playbooks. You don’t want to be the bottleneck. - You operate on data. You set KPIs, you review them, and you are honest when the numbers say something is broken. - You move quickly without being sloppy. Founding teams reward both, and tolerate neither one without the other. Benefits - Build Your Legacy: This is a chance to build a category-defining company from the ground up, with your vision at the center. - Unfair Advantage: You are not starting from zero. You have a built-in distribution channel of thousands of engaged, high-trust members from Day 1. - Significant Upside: You will receive a competitive base salary, a performance bonus tied to growth, and an equity/carry package that gives you a direct stake in the club's success.