• Provide software development, continuous integration, software delivery, systems administration, software quality, and systems documentation support to our federal government client’s digital assets • Meet with the Application Development Team and content contributors to develop and discuss strategies and plans for our government client’s web products, to analyze web content needs, and to propose ways the client's web products can address those needs • Assist with configuration, usage, and monitoring of cloud-based infrastructure services, including but not limited to Cloudbees, Ansible, Terraform, AWS EKS, EC2, RDS, Lambda, Elastic Container Service, and CloudFormation • Assist in building a strong technical foundation in build, release, and production using continuous integration tools such as Jenkins and infrastructure provisioning tools such as Ansible • Engage with various client personnel to understand requirements to develop better software for the Bureau and identify new ways in which the development team can easily solve client issues • Collaborate with the client on the design, development, and data teams to build valuable tools that benefit the client's day-to-day operations and broader missions • Provide training and expertise on a variety of DevOps methodologies, technologies, best practices, and tools, along with insight into new technologies and solutions that could help the Application Team and the client at large • Assist in the development of Use Cases, Requirements Definition Documents, User and Administration Manuals, Detailed Design Specifications, and Training Manuals and Plans

• Improve reliability and stability of Webflow’s customer-facing, production infrastructure. • Ensure platform security and scalability for users as projects are launched. • Help define and implement observability practices, enabling engineers to confidently ship and operate services in production. • Build and maintain AI-powered agents and automation that help engineers surface insights faster, reduce alert fatigue, and accelerate incident resolution. • Participate in and improve on-call and incident response processes.

• Maintain and improve a multi-cloud infrastructure that supports the company’s accessibility solutions. • Implement and manage scalable, reliable, and secure infrastructure on AWS, with an awareness of cost optimization best practices. • Support Kubernetes clusters, including deploying applications and managing configurations. • Build, maintain, and enhance CI/CD pipelines using best practices to improve reliability and speed of software delivery. • Automate infrastructure provisioning and configuration management with tools such as Terraform and Ansible. • Collaborate with development teams to ensure deployment and architectural best practices. • Implement observability and monitoring solutions using tools like Datadog and CloudWatch to ensure system reliability. • Apply GitOps workflows using tools like ArgoCD or FluxCD for deployment automation. • Contribute to infrastructure and process documentation for consistency and knowledge sharing. • Assist with compliance efforts including security and frameworks like ISO 27001 and SOC 2. • Participate in incident response and on-call rotations as required.

• Manage end-to-end Salesforce release lifecycle across Dev, QA, UAT, and Production environments • Configure and maintain CI/CD pipelines using Gearset • Perform metadata comparisons, validations, and deployments using Gearset • Troubleshoot deployment failures and resolve metadata dependencies, test failures, and conflicts • Integrate and manage source control using GitHub (branching, pull requests, merges) • Collaborate with developers, QA, and business stakeholders to coordinate releases • Maintain deployment best practices, governance, and audit compliance • Monitor deployments, backups, and rollback strategies using Gearset • Drive improvements in release automation, quality, and speed