Role Description We are seeking a highly skilled Staff Site Reliability Engineer (SRE) to join our team and drive reliability, scalability, and efficiency across our production systems. The ideal candidate will have deep expertise in cloud infrastructure, Kubernetes administration, observability, and incident management, with a proven track record of building and maintaining highly available and resilient platforms. As a senior member of the SRE team, you will not only operate complex distributed systems but also influence architecture, tooling, and best practices to ensure operational excellence. - Administer and maintain container orchestration platforms and containerized workloads. - Monitor and troubleshoot production systems, participating in on-call rotations to ensure reliability. - Drive observability improvements by enhancing monitoring, logging, and alerting capabilities across systems and data platforms. - Administer and optimize cloud-based environments across multiple providers. - Manage and support distributed data platforms and real-time processing systems. - Develop and maintain continuous integration and delivery pipelines for efficient and reliable deployments. - Own and implement Infrastructure as Code (IaC) practices to ensure consistency and scalability. - Automate and orchestrate infrastructure using programming and scripting languages. - Perform system administration and networking tasks to support internal and external environments. - Collaborate effectively with engineers and stakeholders across different time zones. Qualifications - 5+ years of experience in Site Reliability Engineering, DevOps, or Platform Engineering roles. - Proven success leading large-scale production systems in cloud environments (AWS, GCP, Azure, or OCI). - Demonstrated leadership in driving incident response, on-call best practices, and reliability-focused culture. - Strong experience with production on-call operations and incident management. - Advanced proficiency in Kubernetes administration and troubleshooting. - Hands-on experience with observability tools: Prometheus, Grafana, Loki, and Alertmanager. - Knowledge in chat-based operations interfaces and/or auto-remediation controllers using AI agentic framework. - Understanding of AI agents for Auto-triaging alerts, correlate signals and suggest/root-cause hypotheses. - Expertise in operating data platforms (Elasticsearch, MongoDB, Spark, Kafka, Redis). - Proficiency with public cloud services (AWS, Azure, GCP, or OCI). - Strong programming and automation skills in Python and Bash. - Deep understanding of Infrastructure as Code (Terraform, Helm). - Experience with CI/CD pipelines (GitHub Actions, Bitbucket, ArgoCD). - Strong technical background in distributed systems, databases, networking, and Linux administration. - Excellent problem-solving, communication, and leadership abilities. - Bachelor's degree in Computer Science, Engineering, or a related technical field. - Certifications in AWS, GCP, Observability, Linux or Kubernetes are a plus.

• Serve as a technical reference for AppSec and DevSecOps, embedding security into all stages of projects. • Integrate security into the software development lifecycle (Secure SDLC / Shift Left). • Design, standardize, and maintain secure, reusable, automated, and versioned CI/CD pipelines. • Implement DevSecOps practices and controls in continuous delivery workflows. • Conduct risk analyses, threat modeling, and security assessments for applications and architectures. • Perform triage, analysis, and vulnerability management, supporting developers in fixing issues. • Operate and manage SAST, DAST, SCA, container security, and Infrastructure as Code (IaC) tools. • Perform security-focused code reviews, especially for .NET Core and Node.js applications. • Work in Cloud environments, evaluating architectures and security controls. • Ensure adherence to governance and compliance standards and frameworks such as ISO 27001, SOC 2, and PCI DSS. • Create scripts and automations for security controls and SIEM/SOC integration. • Promote evangelism, mentoring, and training of technology teams in secure development.

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• Design, deploy, and maintain VM and Kubernetes infrastructure on GCP and AWS across dozens of clusters spanning development, staging, and production environments in multiple regions. • Coordinate with your peers in your direct team as well as across teams to ensure that the tasks you’re working on are going to solve the problems that we need them to solve. • Build and maintain Infrastructure as Code (IaC) using Terraform modules, managing resources through Spacelift or equivalent Terraform Automation and Collaboration Software (TACOS). Provision cloud infrastructure including networking, compute, storage, and security components primarily on GCP, with secondary AWS support. • Implement and manage workflows with sophisticated multi-layer configuration management. • Build and maintain comprehensive observability solutions using Grafana Cloud, Prometheus/Mimir, and OTel collectors. Design Grafana dashboards, configure alerting rules, and ensure visibility across all platform components. • Manage certificate lifecycle, DNS automation, ingress controllers, and service mesh networking with Cilium. • Partner with Engineering, Product, Compliance, and Security teams to design resilient, scalable systems. Consult on capacity planning, disaster recovery, and architectural decisions for cloud-native applications. • Identify and eliminate toil through automation. Write scripts, develop tools, and build CI/CD pipelines to improve operational efficiency and reduce manual work. • Participate in a 24x7 on-call rotation as part of a globally distributed team, responding to incidents and driving post-incident reviews.