Who we are: For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations. Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it. We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers. The Role The Executive Assistant provides high-level administrative and operational support to two senior executives. This role is critical to the smooth day-to-day functioning of the executive offices and requires exceptional organization, judgment, and attention to detail. The Executive Assistant will manage complex calendars, communications, meetings, and travel logistics; serve as a key point of coordination across teams; and partner closely with other Executive Assistants to ensure the executive team is supported in a consistent, seamless, and professional manner. This position operates in a fast-paced, corporate technology environment and requires prior experience supporting senior leaders within similarly complex organizations. Key Responsibilities Executive & Administrative Support Provide comprehensive administrative support to the senior executives, including proactive inbox management, calendar prioritization, and scheduling across multiple time zones Exercise sound judgment in triaging requests, identifying urgent and high-impact matters, and sequencing competing priorities Meeting & Communication Management Manage the full lifecycle of executive meetings, including agenda coordination, preparation of professional briefing materials (e.g., bios, presentations, background documents), logistics, and follow-up Document meeting minutes, track action items, and ensure timely follow-through and accountability Act as a central communications liaison between the executive offices, senior leaders, and internal stakeholders, ensuring clarity, responsiveness, and appropriate escalation Travel & Expense Coordination Coordinate complex domestic and international travel in partnership with the Global Relay Travel Team, including flight and accommodation bookings, itinerary planning, and preparation of detailed travel agendas Manage executive expense submissions with accuracy and timeliness, collaborating with Accounts Payable as needed Confidentiality & Professionalism Handle highly sensitive business, financial, and personnel information with the utmost discretion and professionalism Support limited personal scheduling or calendaring needs, where required, in accordance with company guidelines Required Qualifications Compensation: Global Relay advertises the pay range for this role in compliance with applicable pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background. The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive health benefits program, including extended health coverage and short-term / long-term disability insurance. Employees receive annual allotted vacation days, which increase based on tenure. Other benefits include paid sick days, maternity/parental leave enhanced program, commuter benefits, corporate bonuses, and a 401(k)-retirement plan with company contribution matching. For employees based at our New York office, we provide additional perks and amenities to enhance your work experience including a subsidized meal program, courtesy of our in-house culinary team! Base salary range $90,000 — $100,000 USD What you can expect: At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills. Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion. We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual. To learn more about our business, culture, and community involvement, visit www.globalrelay.com.

• Manage the executive's schedule, including scheduling meetings, setting appointments, and confirming travel arrangements. • Handle correspondence, including responding to emails, screening phone calls, and drafting letters and memos. • Prepare presentations and reports, including gathering data, formatting documents, and creating visuals. • Coordinate travel arrangements, including booking flights, hotels, and ground transportation. • Provide administrative support to other C-suite executives, as needed. • Other duties as assigned.

• Serve as a trusted partner to the CFO and the Finance Leadership Team • Anticipate needs and proactively address issues before they arise • Prepare executive-level materials, presentations, talking points, Board decks, and communications • Partner with business leaders to track deliverables end-to-end • Manage complex calendars, travel, and event logistics • Plan and execute meetings, off-sites, and team events • Identify and implement process improvements • Build trusted relationships across iRhythm

• Respond promptly to inbound customer messages via SMS, email, and messaging platforms • Provide professional, templated responses while ensuring messages are personalized and accurate • Monitor communication channels to ensure no customer inquiries are missed • Process and review work orders for accuracy, completeness, and quality control • Enter and update customer and service data within internal systems • Assist with scheduling service appointments and updating scheduling changes • Support territory managers by ensuring accurate job details and scheduling coordination • Identify and flag service or communication discrepancies for correction • Maintain real-time communication updates for service status, appointment confirmations, and customer inquiries • Generate end-of-shift reports summarizing completed tasks, communication activity, and outstanding items • Assist with data entry and documentation of service records • Support operational efficiency by maintaining organized workflows and tracking systems • Assist with quality assurance checks to ensure customer information and service details are correct • Help maintain customer satisfaction by ensuring clear, timely, and professional communication.