• Enhance the team’s capacity to deliver assigned stories by end of sprint. • Ensure that Core Values are living and breathing throughout the project team and that these values are reflected within the QA assurance team and department. • Perform automated testing and API testing for complex applications and scenarios; locate and document edge cases by understanding the depth and intricacies of a project; assess possible risks and propose modifications to the acceptance criteria. • Demonstrate proficiency at automation, API testing, or accessibility testing principles and solutions. • Enhance the team's capacity by documenting plans to anticipated risks/blockers, advancing best practices, and mentoring peers and more junior team members. • Serve as a technical SME in the sprint, ensuring successful delivery of the sprint commitment by prioritizing testing efforts, enhancing acceptance criteria, etc. • Conduct recruiting interviews and analyze candidates to ensure successful hiring/contracting. • Present robust testing plans, metrics, and other valuable insight and direction during sprint review meetings; propose solutions and improvements to clients that improve our ability to deliver value.

• Design and execute testing strategies for AI-powered voice and clinical workflows • Validate speech-to-text accuracy, NLP/entity extraction, and AI-generated outputs • Build approaches for evaluating non-deterministic systems • Create and maintain benchmark datasets and evaluation methodologies • Develop automated functional, integration, regression, API, and performance tests • Define quality standards, risk-based testing strategies, and release criteria • Partner closely with engineering and product teams to identify risks

• Collaborate and Define Requirements: Work closely with product managers, software engineers and other stakeholders to understand project requirements, define test objectives, and provide input on user stories and testing task estimates. • Streamline Test Documentation and Test Case Management: Create, organize, and manage test cases in a dedicated test management tool to ensure comprehensive coverage, traceability, and alignment with project objectives. • Test Planning and Execution: Develop, document, and execute test plans, including various testing types such as System, Integration, Regression, Exploratory, and API testing. • Defect Analysis and Resolution: Conduct root cause analysis on defects, collaborate with development teams for swift resolution and ensure adherence to quality standards. • Documentation and Reporting: Create test reports, release notes, and manage UAT activities to support various stages of the QA process.

• Work on the design, development, and maintenance of automated test scripts using Selenium WebDriver. • Work in collaboration with other team members and provide technical support. • Collaborate with cross-functional teams to understand application requirements and ensure test coverage. • Develop and implement comprehensive test plans and strategies. • Execute automated test scripts and analyze test results to identify defects and ensure software quality. • Continuously improve and optimize test automation frameworks and processes. • Design and execute performance tests to identify bottlenecks and ensure applications meet performance benchmarks and user experience standards. • Mentor and guide junior test automation engineers. • Document test cases, test results, and defects. • Stay up to date with the latest industry trends and best practices in test automation. • Champion AI Adoption & Co-Pilot Mastery — Serve as an internal advocate and power user of TELUS FueliX and other AI co-pilot tools, continuously deepening expertise. • Support Development of New AI Co-Pilots — Contribute to ideation, design, and development of new AI co-pilots as business needs evolve. • Stay Current on AI Trends & Innovations — Monitor developments in generative AI space and bring relevant insights to inform strategy and tooling decisions.