Role Description The Director, Public Policy leads the internal development and coordination of Oscar's public policy strategy with business teams for leadership approval and tracks milestones and progress. Responsibilities include: - Managing Oscar's external public policy consultants. - Overseeing internal education and strategic policy support provided to internal clients. - Collaborating with and supporting Government Affairs leaders in advocacy strategy. You will report into the VP, Government Affairs. Work Location: This is a remote position, open to candidates who reside in Washington, DC. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. Pay Transparency: The base pay for this role is $178,848 - $234,738 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, company equity grants, and annual performance bonuses. Responsibilities - Crafts Policy Positions: - Identify, assess, and create strategies to address a broad spectrum of current, in development, and new healthcare and tech policies of importance to Oscar. - Develop collateral (background materials, written testimony, talking points, comment letters) to assist Oscar's government affairs team in influencing legislators, regulators, trade associations, and/or professional organizations on matters of public policy. - Engage, advise, and provide subject matter expertise to members of Oscar's government affairs team and business teams to ensure their understanding of key issues impacting healthcare and technology. - Communicate research in a compelling, easy-to-understand way to internal and external audiences, including non-policy audiences. - Thought Leadership: - Position Oscar to lead on policy priorities. - Lead public policy strategy to amplify Oscar messaging. - Engage think tanks on aligned position papers. - Policy Trends: - Analyze, prioritize, and organize policy issues and trends to guide strategy development, deployment, and assessment around opportunities and risks. - Coalition Building: - Identify and engage coalitions to drive policy agenda. - On a daily basis, collaborate with internal business leaders and government affairs teams to achieve policy goals. - Embrace the unique role of the Government Affairs team and draw on the full resources of our broader team to maximize success. - Using an operational mindset, manage internal and external processes and partners. - Manage internal team of skilled public policy professionals. - Compliance with all applicable laws and regulations. - Other duties as assigned. Qualifications - Bachelor's Degree or 10+ years experience in fast-paced public policy environments at the federal level, with at least 4+ years experience managing a function critical to business growth. - 7+ years of experience in healthcare policy. - 2+ years of experience providing strategic counsel to senior policy executives and C-Suite members. - 2+ years of experience as a representative of an organization before senior level external audiences (regulators, legislative leaders, C-suite professionals, trade organizations). - 2+ years of experience in the executive branch (e.g., OMB or HHS) or Congress or in a state insurance regulatory role. Bonus Points - Master's or Legal Degree. - Demonstrated knowledge of the healthcare industry, with a focus on commercial payers and/or ACA plans. - Academic experience on healthcare policy or at a healthcare think tank. - Experience running or participating in a public affairs campaign. Benefits - Medical, dental, and vision benefits. - 11 paid holidays. - Paid sick time. - Paid parental leave. - 401(k) plan participation. - Life and disability insurance. - Paid wellness time and reimbursements.

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Program Director is a senior delivery leader operating as an individual contributor, accountable for orchestrating and enabling the successful execution of large-scale, complex programs-often spanning multiple projects, geographies, and business units. This role is responsible for strategic leadership, program governance, stakeholder engagement, and ensuring the delivery of transformative business outcomes through the ServiceNow platform. While the primary focus is on strategic oversight and leadership, the Program Director is expected to demonstrate the capability and willingness to engage hands-on when needed-rolling up their sleeves to drive progress, solve problems, and ensure success. Key Responsibilities - Set strategic direction for a select group of complex programs, ensuring alignment with business goals and customer value. - Oversee and enable Program Managers and Project Managers, ensuring consistent delivery in accordance with established standards and ServiceNow best practices. - Ensure robust processes and forums are in place to effectively manage and control risk, change, resources, and financials. - Build and maintain strong relationships with executives, partners, and customers; provide executive-level updates and act as a trusted advisor, guiding the customer on actions required for success - Foster a high-performance, collaborative team culture by critically assessing the skills required to achieve a successful outcome. - Ensure alignment and collaborate with Customer Success to deliver measurable business outcomes and maximize value realization for customers - Collaborate with Customer Success to establish comprehensive Program Governance (Strategic, Portfolio, Technical, Program, and Project). - Support pre-sales by shaping solutions, contributing to proposals, assessing delivery risks and lead the efforts around program structure and governance for large opportunities. - Champion the adoption of AI-driven delivery methodologies to accelerate implementations. Qualifications To be successful in this role you have: - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - 15+ years of progressive experience in professional services, program management, or equivalent roles within large, complex consulting organizations. - Extensive experience with SaaS platforms and organizations, especially ServiceNow, including relevant product trainings - Ability to articulate a compelling Platform Story and the business challenges ServiceNow can address, familiarity with ServiceNow product configuration is a plus. - Demonstrated success in providing oversight for multi-million-dollar, multi-project programs for strategic accounts. - Demonstrated expertise in enabling customers to adopt and integrate AI and automation solutions, as well as utilizing these technologies to optimize internal program delivery processes and inform strategic decision-making. - Extensive experience in supporting customers through business transformations (OCM) and guiding them through high-level organizational change elements while driving technical transformation. - Strong financial acumen, with experience in program budgeting, forecasting, and value realization. - Excellent communication, negotiation, and executive stakeholder management skills. - Project Management certification (PMI - PgMP (Program Management Professional), MSP (Managing Successful Programs), or equivalent) and Agile/Scrum/SAFe experience is a plus. - Ability to travel as required (up to 50%). Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. 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• Own end-to-end pricing and scoping support for the largest enterprise deals, ensuring commercial accuracy and alignment with Superside's service offerings and delivery capacity. • Review and validate your team's scopes, pricing structures, and deal configurations across the opportunity pipeline. • Partner closely with Account Executives and the broader Solutions team to translate discovery findings and customer requirements into commercially viable proposals. • Partner with internal subject matter experts to strengthen scoping and solution quality on complex, high-stakes deals. • Champion the use of AI tools to accelerate Deal Desk operations — from automating scope generation and pricing lookups to surfacing insights from historical deal data; in close collaboration with the Head of Solutions Operations and Enablement. • Identify where AI can reduce manual effort and increase speed and accuracy across the pricing & scoping workflow, and lead the implementation of the improvements. • Stay current on AI developments relevant to commercial operations, sales enablement, and proposal automation. • Model AI-forward ways of working for the Deal Desk team and the broader Solutions function. • Manage and develop a team of Deal Desk Associates, setting clear priorities, quality standards, and turnaround expectations. • Act as the escalation point for the team on complex, ambiguous, or high-stakes deals requiring senior judgment. • Drive continuous improvement across Deal Desk workflows, tooling, and documentation — building a function that scales with deal volume without sacrificing quality. • Define and track team performance metrics, including deal velocity, pricing accuracy, and SLA adherence. • Own Deal Desk reporting — including pricing patterns, deal velocity, win/loss trends, and scope accuracy — and surface insights to the Head of Solutions. • Maintain and enforce pricing governance frameworks, ensuring deals are structured within approved parameters and exceptions are handled with appropriate visibility. • Build and maintain playbooks, pricing guides, and reference documentation that empower the team and sales partners.

Role Description Acentra Health is looking for a Director, Contracts and Contracting Services to join our growing team. The Director, Contracting and Contract Services is responsible for leading Acentra Health’s contracting function, including: - Drafting, review, negotiation, execution, and management of a broad range of agreements across the organization. - Serving as a key business partner to leadership, ensuring contracts align with business objectives while managing legal and operational risk. - Driving consistency, efficiency, and quality within the contracting process. - Establishing standards, improving workflows, and developing a high-performing team. - Partnering cross-functionally to support enterprise priorities and navigate complex regulatory and contractual requirements. Job Responsibilities: - Lead and manage the contracting and contract services function, including contract review, negotiation, administration, workflow management, and team performance. - Develop, mentor, and supervise contracting professionals, including contract managers and specialists. - Establish and maintain standards, processes, templates, playbooks, and escalation protocols to improve contract quality, consistency, and efficiency. - Partner with business leaders to align contracting support with company objectives, revenue goals, operational capabilities, compliance requirements, and client needs. - Lead or oversee the drafting, review, and negotiation of a wide range of agreements, including: - Government contracts - Subcontracts - Vendor agreements - Technology licensing agreements - SaaS agreements - Business associate agreements - Nondisclosure agreements - Data use agreements - Teaming agreements - Consulting agreements - Procurement-related contracts - Negotiate key contract terms, including: - Limitation of liability - Indemnification - Data security - Privacy - Intellectual property - Service levels - Audit rights - Termination rights - Payment terms - Confidentiality - Compliance obligations - Assess contract terms for legal, operational, financial, privacy, security, regulatory, and reputational risk. - Maintain working knowledge of government contracting requirements, procurement processes, flow-down clauses, and public sector contracting practices. - Partner with legal, compliance, privacy, information security, and operations teams to address regulatory and contractual requirements, including HIPAA and data protection obligations. - Evaluate and improve contracting workflows, intake processes, approval structures, template usage, contract lifecycle management systems, reporting, and recordkeeping. - Develop and implement metrics and reporting to track contract volume, cycle time, risk exposure, negotiation outcomes, and team performance. - Support implementation and optimization of contract lifecycle management tools and related technologies. - Identify recurring contract issues and recommend process, policy, template, or training improvements. - Provide leadership and direction across the contracting and contract services team. - Oversee team performance, workload management, and professional development. - Foster a culture of accountability, quality, and continuous improvement. - Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules. Qualifications - Bachelor’s degree required; advanced degree, law degree, MBA, or relevant professional certification preferred. - Ten or more years of progressive experience in contracting, contract management, or procurement. - Strong experience in government contracting and public sector procurement environments. - Demonstrated experience leading contracting teams and managing high-volume, complex contract workflows. - Experience reviewing and negotiating complex commercial, government, vendor, subcontractor, and technology agreements. - Knowledge of healthcare regulatory requirements, including HIPAA, data privacy, and information security standards. - Strong understanding of common contract risk areas, including indemnification, limitation of liability, confidentiality, audit rights, service levels, termination, and compliance obligations. - Strong business judgment with the ability to identify, communicate, and mitigate legal and operational risks. Requirements - Experience with technology licensing, SaaS agreements, and intellectual property-related contract provisions. - Experience implementing or managing contract lifecycle management systems and related tools. - Background in healthcare services, government contracting, or regulated industries. - Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment. - Demonstrated ability to balance risk management with business objectives in complex contracting scenarios. Benefits - Comprehensive health plans - Paid time off - Retirement savings - Corporate wellness - Educational assistance - Corporate discounts - And more