Title: Research Consultant Location: Hybrid (New York) or Remote (US) Job Description: Introduction: As a Research Consultant on our Customer Success Team, you'll play a crucial role in empowering our clients—many of the world's leading brands—with your guidance and professional support to manage their projects to success with the help of our Agile Insights Platform. Your deep knowledge of communication and research methods will make a direct and visible impact on our business. Are you curious and want to shoot for the stars, open to giving and receiving feedback, hungry for empowerment and always taking a hands-on approach? Well then we want to chat. quantilope automates consumer research to unlock high quality insights with speed & ease. We’re a fast growing organization looking for the right people to join our team. Keep scrolling to learn more.. What you will be doing: - Guide clients through complex research needs through sophisticated online survey design. - You delight and surprise our clients with bespoke and novel insights and approaches. - Mentor and coach junior team members, sharing your broad expertise in market research. - You train new customers on our software and inspire them to use it independently. - Become a product expert and effectively respond to customer inqueries - Act as a trusted partner, ensuring our software becomes an essential part of your clients' daily work. Who you are: - You are passionate about quantitative market research and new, agile software technologies. - You have earned a degree in economics, social sciences or psychology with a focus on market research, marketing or statistics. - You have 3+ years of experience in survey-based marketing research (e.g. pricing, advertising impact, product innovation, packaging design, branding). - You have strong theoretical and practical knowledge of study and questionnaire design. - You have a firm grasp of quantitative methods like A/B tests, MaxDiff, TURF, Conjoint, Van Westendorp, and Implicit/System 1. - You have exceptional project management skills and the ability to thrive under pressure. - You have excellent consulting and communication skills with a winning presence. Benefits of working at quantilope: - Flexible work environment: With flexible PTO, flexible working hours and remote/hybrid opportunities, we believe you can succeed from anywhere. Did we mention that everyone has the opportunity to work abroad for up to 6 weeks per year? - Ongoing learning: With our dedicated learning budget for every employee and company-wide workshops with the best in the biz, we believe in providing our employees with all the tools they need to excel. - Wellness is key: We offer full benefits (health, dental, and vision) as well as the support of certified mental health first aiders. We also have Quantiwell days which are global mental health days twice a year where the whole company takes a day for themselves. - Diverse & inclusive community: Our team spans the globe, driving diverse ways of working and thinking. With the help of an incredible Community Committee, we are committed to advancing education and awareness. - Planning for the future: At quantilope, we keep your financial wellness top of mind with a 401k program and a 3.5% annual match. - Team bonding: Team offsites, summer and holiday parties.. .where in the world will we bring the team together next? We’re all working hard and know how important it is to have fun along the way. Compensation: $80-90k Base Salary + 10% Bonus #LI-Remote About us Meet quantilope: Great people, innovative technology, and the foundation to create an impact. quantilope automates consumer research with AI-driven solutions to support data-driven decision making. Founded in 2014, we're recognized for our innovation and rapid growth. quantilope provide insights in brand awareness, market segmentation, advertising testing, product concepts, pricing analysis, and more for 300+ brands. As a consumer research technology company, we know the importance of diversity not only in our data but also across our team. At quantilope, we celebrate and welcome all people regardless of their gender identity, age, sexual orientation, race, religion, or ethnicity. We strongly believe that best ideas come from sharing and collaborating across diverse perspectives and experiences. Join us and let's see what we can build together!

Role Description Zur Verstärkung unseres Teams suchen wir einen engagierten E-Akte Consultant (m/w/d), der unsere Kunden bei der Einführung, Betreuung und Weiterentwicklung unserer Lösungen begleitet. Standort: Home Office in Deutschland, bevorzugt Baden-Württemberg oder Rheinland-Pfalz - Beratung öffentlicher Verwaltungen bei der Einführung und Nutzung unserer E-Akte Lösung auf Basis von ELO ECM - Installation, Konfiguration und Betreuung der ELO ECM Umgebung - Mitarbeit in Kundenprojekten – von der Anforderungsaufnahme bis zum Go-live - Durchführung von Schulungen und Workshops für Anwender:innen und Administrator:innen - Unterstützung unserer Kunden im laufenden Betrieb und im Support - Analyse und Optimierung von Verwaltungsprozessen im digitalen Umfeld - Enge Zusammenarbeit mit Projektmanagement, Entwicklung und Support Qualifications - Erfahrung im Consulting, Projektumfeld oder Support von Softwarelösungen - Idealerweise Kenntnisse im Bereich Dokumentenmanagement, E-Akte oder Verwaltungsdigitalisierung - Erfahrung mit ELO ECM ist von Vorteil - Technisches Verständnis für IT-Systeme und Softwareinstallationen - Freude an Kundenkontakt, Beratung und Wissensvermittlung - Selbstständige, strukturierte und lösungsorientierte Arbeitsweise - Kommunikationsstärke sowie ein professionelles Auftreten - Reisebereitschaft für gelegentliche Kundentermine innerhalb Deutschlands Benefits - Flexible Arbeit im Home Office mit hoher Eigenverantwortung - Spannende Projekte im Umfeld der digitalen Verwaltung - Moderne Arbeitsmittel und strukturierte Einarbeitung - Kollegiales Team mit kurzen Entscheidungswegen - Individuelle Weiterbildungs- und Entwicklungsmöglichkeiten - Langfristige Perspektive in einer zukunftssicheren Branche - Wertschätzende Unternehmenskultur und offene Kommunikation

• Meet with participants in their homes at least every six (6) months, in accordance with established timelines. • Demonstrate expertise of the Personal Options services program, applicable West Virginia waiver programs, and Palco policies. • Educate and mentor participants and/or their designated representative on their rights, responsibilities, and risks in the program; • Monitor and evaluate participants or their designated representative on their ability to participate in the program. • Assist members and representatives, as appropriate, in developing and implementing their initial service/spending plan and subsequent updates. • Monitor service/spending plan utilization. • Report and respond to all member/representative complaints and grievances regarding FMS and Resource Consulting services. • Act as a mandatory reporter and report and respond to all required incidents, including, but not limited to, any allegations of reports of suspected abuse, neglect, and exploitation. • Use a person-centered approach in all interactions with participants. • Thoroughly and accurately document visits with participants on a company-issued laptop using professional and detailed language. • Log events and run reports electronically. • Perform required administrative tasks daily to include calling to schedule and/or confirm upcoming visits and responding to company emails and calls. • Follow operational procedures as defined by Palco. • Participate in shadowing opportunities with new resource consultants as requested and attend and participate in periodic training sessions as required by Palco. • Distribute new information to participants on your caseload in a timely manner. • Display care in use of company equipment and data in accordance with company policies, including HIPPA privacy practices.

• Collaborate with other teammates and client teams to deliver high-quality infusion consulting solutions, including new builds and optimization of existing client strategies. • Work directly with customers to execute alternate site strategies, leading portions of engagement through hypothesis-based solution development and execution. • Lead meetings and build client trust through clear communication. • Create and refine executive messaging frameworks to communicate priorities, risks, opportunities, and recommendations effectively. • Address ambiguous problems using structured thinking, consulting frameworks, and hypothesis-driven approaches. • Translate data and qualitative findings into insights that elevate leadership decision-making. • Engage in continuous learning and development to enhance infusion consulting skills and industry knowledge.