Role Description The selected candidate will support the License Owner in growing Stranger Soccer’s presence in Austria through operations support, customer engagement, and digital marketing activities. Responsibilities - Operations & Back-office Support - Handle basic customer service inquiries - Support day-to-day back-office operations - Assist in general operational tasks as needed - Customer Communication - Use ChatGPT to assist in responding and communicating with customers - Ensure clear, polite, and consistent communication - Social Media Support - Create basic social media content (videos, posts, captions) - Support posting and updating of social media accounts - Assist in maintaining online presence and engagement Qualifications - Experience in operations, sales, marketing, or customer service is an advantage - Comfortable using ChatGPT or similar tools for communication - Basic knowledge of social media content creation - Good written communication skills - Responsible, responsive, and detail-oriented - Team player with a positive attitude Other Details - The position will be part-time and fully flexible on a freelance basis. - Working hours are not fixed and will depend on operational and business needs. To apply, please send resume to recruitment@strangersoccer.com

• Handle high-volume inbound and outbound phone calls professionally • Manage appointment scheduling and calendar coordination • Aggressively follow up on denied/unclaimed insurance claims and billing issues • Be available on-call for extended hours when needed • Assist in handling mental health crisis calls (including suicide-related situations) • De-escalate callers calmly and professionally when possible • Immediately notify the clinician and/or appropriate authorities when escalation is required • Act as a first point of contact and triage support (no clinical intervention required) • Insurance verification for patients • Patient data entry and EMR/EHR management • Re-engagement calls to prospective patients who did not convert • Assist with extensive documentation and note-taking (high priority due to backlog) • Submit prior authorization forms promptly • Handle patient communications and appointment confirmations

Title: Contract Closing Coordinator (Contingent) | PA & NJ Location: Remote - Pennsylvania Remote - New Jersey Job Description: This will be a fully remote, temporary position supporting seasonal volume for our New Jersey and Pennsylvania markets through Summer 2026. About You - 3 to 5 years of title experience for Pennsylvania or New Jersey - Strong customer service background - Attention to detail and the ability to be organized in a fast-paced environment Job Summary As a Closing Coordinator, you will interact and correspond with all parties and agents throughout the settlement process. Responsibilities - Interact and correspond with all parties and agents throughout the settlement process. - Work closely with agents, buyers, sellers and all necessary third parties to obtain all information needed for settlement. - Provide quotes and explanations about the settlement process and title insurance to potential customers - Deliver great customer experience while guiding clients and agents through the closing process - Escrow Assistants should love a challenge and enjoy creative problem solving to keep our clients and agents happy. This posting is for a position with Contemporary Staffing Solutions for a temporary placement at Rocket. Individuals will be interviewed, and if selected, hired by Contemporary Staffing Solutions only. Benefits: Benefits eligibility may vary based on employment classification and length of employment with Contemporary Staffing Solutions. Disclaimer This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.

Role Description You will be supporting a growing U.S.-based mental health practice currently run by a solo practitioner. The practice is in an early growth stage and needs a highly reliable, proactive Virtual Assistant to help manage operations, improve patient experience, and unlock significant growth potential. - Operating alone with no administrative staff - Seeing ~4 patients per week but has 650+ monthly website visitors - Losing potential revenue due to missed calls, low conversion, and administrative overload - Managing a backlog of documentation and $4,000+ in unclaimed insurance billing This role is critical in helping the practice scale, improve patient access, and recover lost revenue. Qualifications - Strong, professional phone presence with clear and neutral English communication - Experience in medical/healthcare settings (mental health preferred) - Proven ability in billing, claims follow-up, and insurance processes - Excellent documentation skills and attention to detail - Comfortable handling heavy call volumes and administrative workload - Emotionally intelligent and compassionate, especially in sensitive situations - Strong problem-solving and de-escalation skills - Highly proactive, dependable, and self-managed - Tech-savvy and adaptable to new systems Requirements - Must be amenable to extended hours and on-call availability when needed - Excellent English comprehension, speaking, and writing skills (non-negotiable) - Relevant work experience in administrative, CRM, digital, or support roles - Strong attention to detail and ability to follow instructions accurately - Ability to work independently without constant micromanagement - Proactive personality with a willingness to take initiative - Open to learning, growing, and being trained - Someone who can be trusted with responsibility and ownership - Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory] - Must be available for video meetings with your camera on (when needed) Benefits - Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication. - Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks. - HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients. - Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention. - Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule. - Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client. - Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best. - Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.