• Ensure and lead the assigned region • Collaborate with the on-site team, the Alloheim Mobil management team and the Alloheim Group central administration • Conduct regular target-setting and feedback meetings with the leadership teams of the service locations • Personnel development • Ensure process adaptations and consistent structures • Define and further develop concepts, standards and methods to ensure smooth operational processes • Responsible for ensuring quality management in coordination with the QM representatives • Joint use and further development of the in-house IT-supported tour management system • Manage and implement projects together with executive management • Strategic development of the outpatient services, e.g. via monthly reports on status and performance, root-cause analysis of budget variances (KPI management) • Ensure application and compliance with all relevant legal regulations and requirements in the region

Role Description This is a remote position. As the Operations Lead, you’ll oversee assessment operations, workload coordination, team performance, quality assurance, and student support activities across multiple training programs. You’ll act as the key operational link between assessors, trainers, compliance, student services, and leadership — ensuring assessment outcomes are delivered efficiently, consistently, and in line with Australian RTO standards. This role combines operations leadership, coaching, stakeholder management, compliance oversight, and continuous improvement. Key Responsibilities: - Coordinate and allocate assessment workloads across assessors. - Monitor operational performance, KPIs, and assessment pipelines. - Lead and coach assessors to improve quality and consistency. - Support student engagement and escalation management. - Ensure compliance with RTO standards and assessment requirements. - Participate in validation, moderation, and continuous improvement activities. - Maintain accurate operational reporting and documentation. - Support onboarding and development of trainers and assessors. - Manage operational bottlenecks, urgent requests, and escalations. - Collaborate with delivery, compliance, and instructional design teams. - Support product and resource improvement initiatives. Qualifications - 2+ years of leadership, operations coordination, training delivery, assessment, or RTO experience. - TAE40110 Certificate IV in Training and Assessment (or successor qualification). - Strong leadership and mentoring capability. - Excellent verbal and written communication skills. - Experience managing competing priorities and operational workloads. - Strong stakeholder management and problem-solving skills. - Ability to work autonomously while collaborating effectively with teams. - Strong administration and organizational capability. Requirements - BSB41419 Certificate IV in Work Health and Safety (or equivalent). - Experience within the Australian VET/RTO sector. - Knowledge of Standards for RTOs 2025 and AQF requirements. - Experience with LMS platforms such as Canvas. - Exposure to validation, moderation, and compliance activities. - Experience managing student support and engagement programs. - Resource management or product improvement experience. - Experience interpreting operational reporting and performance data. Benefits - Permanent Work-from-home setup - Company-provided equipment - Secondary Wi-Fi Modem - 21 Leave Credits Annually - Leave benefits begin on Day 1. - 100% conversion of UNUSED leave credits - HMO on Day 1 - 13th Month Pay - Monthly Gift Voucher - Milestone Tokens (Birthday/Anniversary/Christmas). - A Life Beyond the Screen #WorkLifeBalance. - Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.

Role Description We’re hiring an ABA Operations Lead to help build and improve the operational backbone of a growing autism therapy practice. This is not a task-based role. You’ll be stepping into a fast-moving environment where you’re expected to figure things out, solve problems, and improve systems without constant direction. If you’ve worked in ABA and enjoy building structure in growing organizations, this role is for you. - Own and manage recruiting operations for clinical staff (BCBAs, RBTs) - Coordinate hiring, onboarding, and internal workflows - Support intake processes, insurance verification, and scheduling - Track credentialing and compliance requirements - Identify inefficiencies and implement better workflows - Help create structure across operations as the company grows Qualifications - Experience working in an ABA or healthcare operations environment - Strong ownership mindset — you take initiative without waiting for instructions - Ability to work independently and solve problems - Highly organized and detail-oriented - Fast learner with strong execution skills - Experience in startup or fast-growing environments is a plus Requirements - You identify problems before they become issues - Processes become more efficient and easier to manage - Hiring and onboarding run smoothly without bottlenecks - Teams rely on your systems to operate effectively - Leadership gains clarity and visibility into operations Company Description

Role Description We are hiring an experienced ABA Operations Manager to support a growing autism therapy practice. This role is for someone who can step in, assess operations, and start improving things immediately. You will not be given step-by-step instructions. You are expected to figure things out, take ownership, and execute. If you are someone who needs constant direction or prefers clearly defined tasks, this role will not be a fit. - Manage recruiting workflows for BCBAs and RBTs - Coordinate hiring, onboarding, and internal processes - Support intake operations, insurance verification, and scheduling - Track credentialing and compliance requirements - Identify inefficiencies and implement improvements - Build structure where processes are unclear or evolving Qualifications - Experience working in an ABA or behavioral health organization - Proven ability to work independently with minimal direction - Strong problem-solving and decision-making skills - Highly organized with strong attention to detail - Ability to manage multiple workflows at once - Strong communication and follow-through Requirements - This role is not for task-based executors - Entry-level candidates - Individuals who require daily instructions Company Description