Role Description As a Bodily Injury Team Lead at Reserv, you will be a working leader providing support to a claims manager with leadership and claim technical responsibilities. Leadership responsibilities will include overseeing adjusting staff doing work to service a commercial client. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. This role will balance management responsibilities and individual contributor responsibilities when volume dictates the need for assistance with a claim. - Oversee a team of commercial auto adjuster direct reports - Be consistently dependable in achieving or exceeding goals and overcoming obstacles - Implement and maintain best practices for claims handling, including claim intake, investigation, evaluation, settlement, and recovery - Align team with client and customer expectations of the claims process - Serve as a resource for escalated claims - Foster a positive work environment, promote teamwork, and encourage professional growth and development - Attract, hire, retain, and provide a high level of training with the support of the rest of the leadership team - Prepare and present comprehensive claims reports, metrics, and analyses to clients and customers; advise clients on claim trends and loss mitigation - Serve as backup/ leader when the Manager is out of office - Responsible for initial onboarding tasks/ access and new hire cultural immersion - SME for first-line questions, escalations, roundtable discussions - Increased reserve and payment authority with the ability to assist with moderate reviews - Identify topics and trends to discuss in team Huddles and Elevated Claims Experience Workshops lead/ co-lead by Team Leads, Managers, and other Reserv employees - Flexibility - you will need to be able to switch from claims handling to coaching and feedback - Agility - you must have an agile mindset and the ability to pivot from focus to focus in a moment’s notice Qualifications - 5+ years of insurance claims experience in multiple lines of business with bodily injury experience - 3+ years of leadership experience with a preference for experience managing in a remote environment - Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes - Demonstrated commitment to quality, accuracy, and attention to detail - Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information Benefits - Generous health-insurance package with nationwide coverage, vision, & dental - 401(k) retirement plan with employer matching - Competitive PTO policy – we want our employees fresh, healthy, happy, and energized! - Generous family leave policy after 8 months of continuous work - Work from anywhere to facilitate your work life balance - Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! - Additionally, we will listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role - Work toward reducing and eliminating all the administrative work from an adjuster role - Foster a culture of empathy, transparency, and empowerment in a remote-first environment

• Verify facts of loss and pertinent information to analyze and confirm coverage. • Establish ultimate reserves (anticipated cost to bring file to closure based on known facts) as soon as practical and monitor to adjust at the time of any exposure changing event. • Explain and appropriately respond to insured’s, public adjusters, attorney’s and contractors during telephone contacts; as well as, contact the appropriate parties to obtain any needed information, provide timely investigation status updates, explain settlements and/or ultimate claim disposition. • Timely submit reserve and payment approval requests, as appropriate. • Identify claims requiring a Reservation of Rights and refer for management approval. • Formulate and execute appropriate ADR strategy in compliance with statutory guidelines. • Check e-mails and messages daily. • Respond to all calls, emails, and questions daily. • Apply advanced negotiation skills to effectuate resolution of disputed claims with insureds or their legal representative. • Coordinate appraisal process , maintain communication necessary to ensure appraisal process is moving forward in timely fashion. • Draft denial letters for management approval. • Identify and refer claims with subrogation potential to the subrogation department. • Identify and refer cases with potential NICB fraud indicators. • Virtually investigate and resolve claims, as appropriate, with the use of video technology. • Close all files as appropriate in a timely and complete manner. • Serve as mentor and/or trainer, as needed, to junior adjusters. • Strictly adhere to Best Practices and operational guidelines, as well as all statutory requirements. • Interfaces with company clients, carrier , adjusters, or covered parties. • Communicates with agents regarding status of claim. • Completes and/or reviews, approves, or elevates reservation of rights letters, payment explanation correspondence, denial letters, or partial denial letters, as applicable. • Resolves disputes regarding claims resolution. • Responsible for reopening and re-evaluating claim, as necessary. • Participates in litigation when applicable.

• Provide prompt, courteous and high-quality customer service to all policyholders and claimants by answering customer calls, filing claims, and resolving customer requests • Manage an inventory of litigated and non-litigated cases • Analyze and review auto insurance claims to identify areas of dispute, investigating and gathering all necessary information and documentation related to the claim, evaluating liability and damages related to the claim, and negotiating and settling claims with opposing parties or their insurance providers • Ensure compliance with specific state regulations, policy provisions, and standard operating procedures • Manage both non-litigation and litigation cases related to auto claims disputes, communicate with involved parties, attending mediations, arbitrations, and court hearings as necessary, and communicating regularly with clients, claims adjusters, attorneys, and other stakeholders • Collaborate with defense counsel, claims counsel, and litigation claims management for strategic planning, including developing and maintaining positive working relationships with approved defense firms and other vendors in the industry • Review legal documents and ensuring compliance with initial suit-handling plan of action • Serve as corporate representative for discovery review and depositions, and appearing as Corporate Representative at depositions and trials when needed • Analyze policy language and reaching appropriate coverage decisions, drafting frequent and complex coverage correspondence, and proactively managing non-litigated and litigated claim files from inception to closure • Direct and control the activities and costs of numerous outside vendors including defense counsel and coverage counsel, experts and independent adjusters • Maintain adjuster licenses and continuing education requirements

Title: Title Examiner Location: Fond du Lac, WI; Sun Prairie, WI; Janesville, WI; Onalaska, WI; Mankato, MN; Rochester, MN; Waite Park, MN United States Job Description: Empowered to live. Inspired to work. Compeer Financial is a member-owned cooperative located in Illinois, Minnesota and Wisconsin. We bring together team members with a variety of backgrounds and experiences to help provide financial services to support agriculture and rural communities. Join us in a culture that not only promotes meaningful work and professional development, but provides a flexible, hybrid work environment and excellent benefits, which empower you to thrive both personally and professionally. How we support you: - Hybrid model - up to 50% work from home - Flexible schedules including ample flexibility in the summer months - Up to 9% towards 401k (3% fixed Compeer contribution plus up to 6% match) - Benefits: medical, dental, vision, HSA/FSA, life & AD&D insurance, short-term and long-term disability, wellness program & EAP - Vacation, sick leave, holidays/floating holidays, parental leave, and volunteer paid time off - Learning and development programs - Mentorship programs - Cross-functional committee opportunities (i.e. Inclusion Council, emerging professional groups, etc.) - Professional membership/certification reimbursement and more! Casual/seasonal & intern team members are not eligible for benefits except for state-mandated programs. To learn more about Compeer Financial visit www.compeer.com/careers. Where you will work: This position offers a hybrid work option up to 50% remote and is open to the Fond du Lac, WI; Sun Prairie, WI; Janesville, WI; Onalaska, WI; Mankato, MN; Rochester, MN; Waite Park, MN office locations. The contributions you will make: This position researches the history of property, evaluating and issuing title insurance commitments in accordance with the appropriate state requirements. Prepares reports outlining restrictions and actions required to clear real estate titles by investigating and examining public and private records. Ensures documentation follows legal requirements, internal policies/procedures and organization's security lien position. Works closely with internal team to respond to title questions and problems that may prevent a clear title. Keeps abreast of industry trends and developments through training. A typical day: - Searches, analyzes, and examines public records related to property being searched in applicable counties and systems. Analyzes legal description(s) and verifies accuracy and discrepancies and boundaries. - Reviews plats/surveys and makes title requirement determination that pertain to the property being searched. - Accesses and reviews if liens and judgments exist by evaluating public records, county court records, property tax records, and other relevant documents related to the property and titleholders' names. - Creates title commitments, policies, report of title and real estate transactional documents based on state statues and title industry standards. - Reviews, analyzes and marks up title commitment(s) to insure lenders lien position. - Collaborates with Title Underwriters to determine requirement and/or exceptions in issuance of title policy. - Prepares search/examination sheet, title commitments, policies and report of title received from organizational workflow. - Supports internal team members in review of title issues and collaborates with the title underwriter to find resolution. - Issues the final title policy by confirming a clear title through the review of recorded documents that adhere to underwriting standards and organizational policy. - Completes Loan Certifications. - Reviews the title application to ensure accurate information is placed within the title production software, follows up on additional information as needed. - Requests and monitors title search orders with external vendors. - Provides exceptional service and communication to the parties involved in the loan transaction via phone, email or face to face that aligns with the mission and vision of the organization. Responds to requests in a timely and appropriate manner. - Collaborates with internal and external clients to obtain or review necessary documents, ensuring all title issues are handled in accordance with policies and procedures. - Regularly communicates as the subject matter expert with internal clients to address questions and provide guidance for resolving title issues. - Produces, monitors and updates periodic and monthly reports, including but not limited to reporting of premiums to title underwriters; escrow balances and payment for online county access; loan certification report; outstanding title policy report, etc. - Identifies and addresses any duplicate order requests. - Stays current with industry trends and procedures by attending conferences and training events hosted by industry leaders and title underwriters. - May engage within workgroups and projects connected to the business. - Completes required training and participates in development opportunities. The skills and experience we prefer you have: - Associate's degree in business administration, legal, finance or related field; related field or an equivalent combination of education and experience sufficient to perform the essential functions of the job. - Related title or legal experience preferred. - Ability to obtain Title Insurance Producer License (MN), Title License (WI) or Title Industry Designation (IL) within 6 months of hire date into position. - General knowledge of real estate laws (Illinois, Minnesota, Wisconsin) including title insurance endorsements, regulatory statutes and requirements. - Experience with gathering information from local and state government agencies. - General understanding of real estate mapping/plats and interpreting legal descriptions. - Background in agriculture preferred. - Ability to adapt to changing circumstances - Knowledge of courthouse online systems and practices. - Strong analytical skills with attention to detail and accuracy. - Skill in collection and processing detailed information in an accurate and thorough manner, attention to detail. - Effective interpersonal, communication, organizational and time management skills. - High level of integrity. - Solid computer skills including MS Office applications (Word, Excel, Outlook, Adobe, etc.), organizational databases and industry software. - Ability to complete moderately complex online or in person real estate record searches. How we will take care of you: Our job titles may span more than one career level (associate, senior, principal, etc.). The actual title and base pay offered is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for variable compensation and other benefits. Base Pay $52,100—$73,900 USD Compeer Financial is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Must be authorized to work for any employer in the United States. Compeer is unable to sponsor or take over sponsorship of an employment visa at this time.