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HR Assistant
Location
United States
Posted
26 days ago
Salary
$17 - $19 / hour
Seniority
Junior
Job Description
HR Assistant
TPR EDUCATION LLC
• Provide day-to-day administrative support to the People Operations team • Be the first point of contact for routine employee questions • Responsible for accurate data entry, file maintenance, and timely processing of standard HR transactions • Monitor the shared HR inbox and respond to routine, Tier 1 employee questions using established templates and FAQs • Route more complex tickets to the People Operations Coordinator or HR Manager for resolution • Distribute pre-approved HR communications to employees as directed • Use the existing HR ticketing system to track and update inquiries • Send enrollment forms and benefits materials to new hires and during open enrollment • Collect, review for completeness, and maintain benefits enrollment documentation • Enter benefits elections into the HRIS and submit to carriers per established procedures • Forward complex benefits questions and claim issues to the People Operations Coordinator or broker • Help support Rippling Implementation • Process new hire records, terminations, and standard employee updates in Rippling under supervision • Run canned/standard HR reports as requested by the People Operations team • Maintain accurate employee data records and assist with routine data audits and clean-up • Provide employee data support for payroll processing as requested • Maintain electronic and physical employee files in compliance with retention requirements • Complete employment verification requests using standard templates • Process tutor rehires, transfers, and reinstatements following established checklists • Support audits and reconciliations performed by senior team members • Provide administrative support to special projects, system implementations, and process improvements as directed
Job Requirements
- 0–1 year of administrative experience; HR internship or coursework a plus
- High school diploma or GED required; Associate degree or progress toward a Bachelor’s degree preferred
- Strong attention to detail and comfort with repetitive, high-volume data entry
- Proficient in Microsoft Office and Google Workspace; comfortable learning new HR systems and technology platforms (prior Rippling exposure is a plus, not required)
- Comfortable learning and using new technologies, automation tools, and AI-assisted workplace applications
- Excellent written and verbal communication skills for employee support and routine correspondence
- Strong customer service mindset with the ability to communicate professionally and empathetically with employees
- Ability to handle confidential and sensitive employee information with professionalism, discretion, and attention to data privacy
- Ability to prioritize tasks, manage multiple requests, and meet deadlines in a fast-paced environment
- Comfortable working in a remote environment, following structured processes, and escalating issues appropriately
- Eagerness to learn and grow within a People Operations function.
Benefits
- Competitive salary which commensurates with experience and skills.
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