• Provide technical support for enterprise-level application systems. • Respond to general questions and trouble-shoot tickets in a timely manner. • Research, diagnose, troubleshoot and identify potential solutions proactively. • Establish the root causes of application errors, and escalating serious concerns. • Documenting processes and monitoring application performance metrics.

• Take a leading role in doing customer site walks, detailing tech specs for each site, drafting / critiquing 1 lines, laying out sequence of operations and firming up overall microgrid design for each site • Provide technical support for the integration of Generac products with third party supplied equipment (PV, Building Management, Switchgear, Utility protection relays etc.) • Establishing and maintaining strong relationships throughout the sales and project execution cycle involving customers, specifying engineers, distribution partners, internal/external resources, and external vendors • Developing and owning commercial tools related to storage sizing, distributed energy system modeling and detailed project quoting and proposal development tools • Partnering with internal and external entities to ensure that Generac’s commercial & industrial energy storage product is part of an overall seamlessly integrated hardware and energy management software solution to meet the end customer needs

• Drive Business Growth: Identify and develop new business opportunities, introduce new products/services, and contribute to regional sales, orders, profitability, and ITO quality goals. • Deliver Technical Solutions: Develop and present technical solutions aligned with customer needs, influence specifications, and prepare high-quality proposal content highlighting scope, benefits, and compliance. • Lead Project & Proposal Execution: Provide technical leadership for Field Service proposals, including site assessments, material/labor requirements, competitive analysis, and support for engineering work scopes, schedules, and cost estimates. • Ensure Operational Alignment: Communicate fulfillment requirements to sourcing and operations, document competitor activities, and support NPI programs to maintain a strong market position.

Title: Application Engineer - III Location: Malvern, PA Full-time Hybrid Job Description: We are seeking a Senior Developer to join the product engineering team within Vanguard's Wealth Management digital experience organization. The team owns and evolves client-facing investment income and distribution capabilities on Vanguard's secure site. In this role, you will take end-to-end ownership of features — from building rich Angular-based micro-frontends to designing resilient Node.js APIs. Key Responsibilities - Design, build, and maintain features spanning micro-frontend UIs and backend services supporting investment income and distribution products - Collaborate with product and UX partners to translate client needs into technical solutions that are accessible, performant, and reliable - Participate actively in code reviews, provide constructive feedback, and uphold team engineering standards - Contribute to and maintain CI/CD pipelines covering build, test, and deployment automation - Instrument services with observability tooling (OpenTelemetry, Honeycomb, Splunk) to ensure production health visibility - Design and manage AWS infrastructure using CloudFormation, ECS, DynamoDB, S3, and related services - Engage in on-call rotations and incident response, supporting PagerDuty alerts and driving rapid resolution - Champion operational excellence — from branching strategies and PR hygiene to synthetics monitoring and caching strategies Required Skills & Experience Frontend: Angular, Stencil, React Backend: Node.js, REST APIs Cloud (AWS): Cloudformation, ECS, DynamoDB, Caching strategies, S3, IAM, Synthetics Operations: GitHub (PRs, code reviews, branching strategies), CI/CD pipelines (build, test, deploy automation) Site Reliability & Observability: Splunk, Honeycomb, OpenTelemetry Nice to Have - Experience building micro-frontend architectures in a large-scale enterprise environment - Experience with GraphQL and SuperGraph - Familiarity with wealth management or investment domain concepts Qualifications and Skills - Minimum 5 years of experience in software development, system integration, database design, and back-end architecture. - Bachelor’s degree (B.E./B.Tech) in relevant fields such as Computer Science, or a Master’s degree/Diploma in Computer Science. - Expertise in server-side development, system integration, and API management; strong knowledge of database design, optimization, debugging, and performance tuning. - Must-have skills: Java, Spring Boot, Angular, Node JS, AWS, CloudFormation, ECS, Fargate, DynamoDB, S3, Lambda, IAM, SQL queries, GitHub, Bitbucket, Bamboo, CI/CD, TDD/BDD, Splunk, Honeycomb, Python. - Knowledge of Agile, Confluence, JIRA; aptitude for continuous process improvement for process flows/workflows. - AWS Cloud Practitioner certification preferred. Special Factors Sponsorship Vanguard is not offering visa sponsorship for this position. About Vanguard At Vanguard, we don't just have a mission—we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.