• Define and lead team OKRs that align with corporate objectives, translating a long-term vision into actionable, prioritized roadmaps. • Rigorously measure and report on key KPIs, specifically focusing on dealer conversion rates, application volume, and funding velocity. • Manage and advance deep integrations with dealer systems to ensure a frictionless, end-to-end loan origination flow. • Partner with Legal, Risk, and Credit Ops to navigate complex product eligibility logic, disclosures, and compliance requirements. • Work closely with Engineering, Design, Data, Sales, and Ops to build world-class experiences for Octane’s captive partners. • Gather direct insights from dealer stakeholders and internal teams through empathy interviews and support channels to drive continuous UX improvements. • Simultaneously oversee multiple in-flight projects, balancing external partner dependencies and legal timelines with internal engineering capacity. • Continuously optimize the dealer portal and consumer application flows to reduce friction and increase partner satisfaction.

• Identify and prospect for new customers by leveraging high volume and high velocity outbound prospecting tactics. • Effectively manage a pipeline, nurture relationships, and close deals. • Develop creative and customized outreach strategies to prospect for potential customers. • Maintain accurate and detailed records of all sales activities and customer interactions within our CRM system.

• Take ownership of an assigned geographic territory / account set. • Drive growth and expansion within the territory by increasing account penetration, identifying new customers, opportunities, and applications, and ensuring consistent pipeline build-up to support long-term growth. • Manage a portfolio of long-tail accounts and maintain consistent pipeline activity to support revenue goals. • Connect with customers (engineers, sourcing, program teams) to understand basic requirements and introduce SiTime solutions. • Build quick rapport and maintain regular follow-ups. • Ensure steady movement of deals toward design-in and potential wins. • Work closely with distribution partners to drive demand generation, support customer engagement, and track opportunities and design-ins.

• Develop and execute a comprehensive account management strategy aligned with the company’s overall goals and objectives. • Identify opportunities for growth within existing accounts and create actionable plans to maximize customer retention and expansion. • Monitor industry trends and competitive landscapes to adapt strategies and maintain a competitive edge. • Lead, mentor, and inspire the Account Management team to achieve excellence in client service and performance. • Establish clear roles, responsibilities, and performance expectations for team members. • Foster a culture of accountability, collaboration, and continuous improvement. • Set, track, and report on KPIs related to customer satisfaction, retention, and revenue growth. • Implement robust measurement systems to monitor performance and identify areas for improvement. • Ensure alignment between individual, team, and organizational objectives. • Build and nurture strong, trusted relationships with high-profile customers, acting as a strategic partner and advocate for their needs. • Conduct regular business reviews with key accounts to ensure satisfaction and identify opportunities for additional support or services. • Serve as the escalation point for critical customer issues, ensuring timely resolution and a focus on long-term solutions. • Partner with Sales, Marketing, Product, Underwriting, Customer Service and Customer Operations teams to align customer strategies and initiatives. • Provide customer insights and feedback to drive product development and service enhancements. • Collaborate with leadership to ensure alignment on region profitability and stop loss premium growth. • Identify and implement best practices, tools, and technologies to optimize account management processes. • Stay informed about emerging trends and innovations in customer relationship management and account strategies. • Promote and facilitate professional development opportunities for the Account Management team.