Role Description One Federal Solution is seeking a highly organized and detail-oriented Administrative Support Specialist to provide day-to-day administrative, executive, and documentation support for OPC PRO operations. The selected candidate will support office operations, executive coordination, reporting activities, records management, communications products, and program documentation in a fast-paced government environment. This position requires strong organizational skills, attention to detail, and the ability to support multiple priorities in compressed and fast-turnaround operational environments. Key Responsibilities - Provide administrative, executive, and documentation support for OPC PRO operations - Develop and maintain presentations, reports, white papers, spreadsheets, correspondence, graphs, meeting minutes, action trackers, schedules, and program documentation - Research, assemble, validate, summarize, and present information supporting recurring and non-recurring reports, briefings, and program activities - Support incoming and outgoing correspondence processing and suspense tracking - Manage executive calendars, visitor coordination, office workflow coordination, and records management - Coordinate official travel arrangements, itineraries, hotel reservations, transportation, protocol activities, and Distinguished Visitor support - Support data calls, administrative tracking systems, and MSAM documentation tracking - Maintain training and certification tracking records - Support communications products, media support activities, ceremonial event coordination, guest lists, and action item tracking - Support program milestone reporting and office operational activities - Participate in meetings and coordinate with Government personnel - Provide support in compressed and fast-turnaround operational environments Qualifications - Minimum of four (4) years of office environment documentation support experience - Bachelor’s Degree required; additional four years of relevant experience may substitute for degree - Knowledge of Microsoft Office software suite, including but not limited to Word, PowerPoint, and Excel - General document processing and management experience - Ability to research, collect, develop, and consolidate data for use in the preparation of reports - Knowledge of standard processing procedures, formats, and distribution methods for correspondence, presentations, and reports - Strong organizational and communication skills - Ability to work independently and within team environments Requirements - Secret clearance eligible - CAC eligible - DHS suitability/background investigation required Company Description One Federal Solution (OFS) is an innovative Professional Services provider with over 20 years of experience supporting Defense and Civilian agencies. OFS specializes in Business Intelligence, Acquisition and Procurement, and other Professional Services. We are pioneers, builders, thought leaders, and pride ourselves in thinking outside the box to co-create with our customers, helping them achieve excellent enterprise wide outcomes. As a certified Service-Disabled Veteran-Owned Small Business (SDVOSB), OFS is committed to providing people who deliver high performance and excellence to our government partners.

Role Description This entry-level Administrative Assistant role is ideal for someone looking to start a remote career providing essential support to UK-based businesses. No prior experience is required — we provide full training to get you up to speed on all the systems and processes you'll need. Key Responsibilities - Manage emails, calendars, and scheduling for UK-based team members - Prepare and format documents, reports, and presentations - Handle data entry and maintain accurate digital records - Respond to routine enquiries and coordinate with internal teams - Assist with general administrative tasks as required Qualifications - Strong written and verbal English communication skills - Good organisational skills and attention to detail - Basic proficiency with Microsoft Office or Google Workspace - No experience required — full training and onboarding provided - Matric certificate or equivalent qualification Requirements - Reliable laptop or desktop computer - Stable internet connection (minimum 10 Mbps) - Quiet, dedicated home workspace - Backup power solution (UPS or inverter recommended) Benefits - Competitive salary of R8,000 – R14,000/month - Fully remote — work from anywhere in South Africa - Comprehensive training and onboarding - Structured role with clear processes and daily support - Growth pathway into senior admin or operations roles - Valuable experience working with UK-based businesses

Role Description We are sharing a specialised part-time consulting opportunity for professionals experienced in IT support, customer support, HR administration, back-office workflows, ticket triage, access management, and structured support documentation processes. This role supports current and upcoming remote consulting opportunities focused on structured support workflow review, IT and back-office process analysis, ticket handling, knowledge base assessment, HR case documentation, administrative coordination, and high-quality project execution. Selected professionals will apply their support and administrative expertise to review realistic workplace scenarios, evaluate process requirements, prepare structured written outputs, and support accurate, evidence-based support workflow tasks. Key Responsibilities - IT Support & Access Workflow Review - Review support scenarios involving helpdesk triage, access provisioning, password resets, SSO issues, device setup, software access, license management, and incident escalation. - Evaluate IT support outputs against documented procedures, required diagnostic steps, access rules, and expected resolution criteria. - Support structured review of tickets, runbooks, access-change requests, device setup notes, and incident documentation. - Identify missing steps, incorrect routing, incomplete diagnostics, and expected IT support outcomes. - Customer Support & Knowledge Base Review - Review customer support scenarios involving Tier 1 ticket handling, escalation routing, refund decisions, exception handling, and knowledge base materials. - Evaluate support responses against source materials, policy rules, customer context, and documented support standards. - Support structured review of KB articles, macros, escalation memos, response templates, and support playbooks. - Prepare clear written explanations for support decisions based on source materials and verifiable criteria. - HR, Admin & Back-Office Workflow Support - Review HR and administrative scenarios involving PTO inquiries, benefits questions, onboarding, offboarding, leave requests, HRIS updates, expense reports, travel booking, meeting coordination, and document filing. - Evaluate HR and admin outputs against required fields, workflow rules, eligibility criteria, approval requirements, and documented policies. - Support structured review of HR case notes, service request tickets, expense packages, travel plans, meeting notes, and filing taxonomies. - Maintain accuracy, consistency, and professional judgment across submitted work. Qualifications - 3+ years of experience in IT helpdesk, customer support, HR operations, administrative support, facilities coordination, office administration, back-office support, or related roles. - Working fluency in at least two areas such as ticket triage, access management, SSO, HR systems, benefits administration, customer support workflows, knowledge base management, procurement, expense systems, or admin coordination. - Familiarity with tools such as ServiceNow, Jira, Zendesk, Freshdesk, Okta, Active Directory, Entra ID, Google Workspace, Microsoft 365, Workday, BambooHR, Gusto, Concur, Expensify, Ramp, or similar workplace systems. - Comfort reading and preparing support artifacts such as tickets, runbooks, escalation memos, KB articles, HR case notes, access requests, expense reports, travel plans, and administrative documentation. - Strong written communication skills and ability to explain support decisions clearly. - Ability to follow structured instructions and produce evidence-based work. Educational Background - A degree or professional background in information technology, business administration, human resources, communications, office administration, service management, or a related field is helpful. - Equivalent practical experience in IT support, customer support, HR administration, back-office coordination, or administrative workflow review is also highly relevant. Nice to Have - Experience in mid-to-large company environments with structured ticketing, HRIS, support, procurement, or administrative workflows. - Familiarity with ITSM, HRIS, CRM, ticketing systems, knowledge base tools, expense platforms, travel platforms, or service request management. - Experience preparing or reviewing tickets, runbooks, KB articles, escalation notes, HR case records, expense packages, travel plans, or service request documentation. - Certifications in IT support, HR, customer support, office administration, or service management are helpful. - Strong attention to detail in process-heavy, documentation-heavy, and support-focused environments. Why This Opportunity - Apply IT, support, HR, and back-office workflow expertise to structured remote project work. - Contribute to high-quality ticket review, support documentation, HR case analysis, and administrative workflow assessment. - Work on flexible, project-based assignments aligned with your professional background. - Use your support and administrative judgment in a focused, detail-oriented work environment. - Remote structure with competitive hourly compensation. Contract Details - Independent contractor role. - Fully remote with flexible scheduling. - Part-time commitment depending on project availability. - Competitive rates between $40–$85 per hour depending on expertise. - Weekly payments via Stripe or Wise. - Projects may be extended, shortened, or adjusted depending on scope and performance. - Work will not involve access to confidential or proprietary information from any employer, client, or institution. About the Platform This opportunity is available through 24-MAG LLC. We connect experienced professionals with remote consulting opportunities across technical, evaluation, and project-based workstreams. By submitting this application, you acknowledge that your information may be processed by 24-MAG LLC for recruitment and opportunity matching in accordance with our Privacy Policy: https://www.24-mag.com/privacy-policy .

Role Description Provides the general administrative functions of a wide variety of academic or administrative units. - This function prints and prepares reports for distribution according to job documentation. - Organize the workflow of assigned tasks for the clerks. - Assist with training entry level staff on the Print Equipment, procedures of this equipment, and job functions. - Give regular feedback to the Lead Distribution clerk and Supervisor regarding work progress or issues. - Maintain production standards of assigned tasks. - Train on inserting equipment following processes and procedures to maintain accurate output. - Responsible for the safety and cleanliness of assigned work areas. - Place service calls for malfunctioning equipment. - Perform the duties of the Distribution clerk. - Must be able to lift 50 lbs. - Perform other duties assigned by the Supervisor. Company Description