Role Description This entry-level Administrative Assistant role is ideal for someone looking to start a remote career providing essential support to UK-based businesses. No prior experience is required — we provide full training to get you up to speed on all the systems and processes you'll need. Key Responsibilities - Manage emails, calendars, and scheduling for UK-based team members - Prepare and format documents, reports, and presentations - Handle data entry and maintain accurate digital records - Respond to routine enquiries and coordinate with internal teams - Assist with general administrative tasks as required Qualifications - Strong written and verbal English communication skills - Good organisational skills and attention to detail - Basic proficiency with Microsoft Office or Google Workspace - No experience required — full training and onboarding provided - Matric certificate or equivalent qualification Requirements - Reliable laptop or desktop computer - Stable internet connection (minimum 10 Mbps) - Quiet, dedicated home workspace - Backup power solution (UPS or inverter recommended) Benefits - Competitive salary of R8,000 – R14,000/month - Fully remote — work from anywhere in South Africa - Comprehensive training and onboarding - Structured role with clear processes and daily support - Growth pathway into senior admin or operations roles - Valuable experience working with UK-based businesses

Role Description We are sharing a specialised part-time consulting opportunity for professionals experienced in IT support, customer support, HR administration, back-office workflows, ticket triage, access management, and structured support documentation processes. This role supports current and upcoming remote consulting opportunities focused on structured support workflow review, IT and back-office process analysis, ticket handling, knowledge base assessment, HR case documentation, administrative coordination, and high-quality project execution. Selected professionals will apply their support and administrative expertise to review realistic workplace scenarios, evaluate process requirements, prepare structured written outputs, and support accurate, evidence-based support workflow tasks. Key Responsibilities - IT Support & Access Workflow Review - Review support scenarios involving helpdesk triage, access provisioning, password resets, SSO issues, device setup, software access, license management, and incident escalation. - Evaluate IT support outputs against documented procedures, required diagnostic steps, access rules, and expected resolution criteria. - Support structured review of tickets, runbooks, access-change requests, device setup notes, and incident documentation. - Identify missing steps, incorrect routing, incomplete diagnostics, and expected IT support outcomes. - Customer Support & Knowledge Base Review - Review customer support scenarios involving Tier 1 ticket handling, escalation routing, refund decisions, exception handling, and knowledge base materials. - Evaluate support responses against source materials, policy rules, customer context, and documented support standards. - Support structured review of KB articles, macros, escalation memos, response templates, and support playbooks. - Prepare clear written explanations for support decisions based on source materials and verifiable criteria. - HR, Admin & Back-Office Workflow Support - Review HR and administrative scenarios involving PTO inquiries, benefits questions, onboarding, offboarding, leave requests, HRIS updates, expense reports, travel booking, meeting coordination, and document filing. - Evaluate HR and admin outputs against required fields, workflow rules, eligibility criteria, approval requirements, and documented policies. - Support structured review of HR case notes, service request tickets, expense packages, travel plans, meeting notes, and filing taxonomies. - Maintain accuracy, consistency, and professional judgment across submitted work. Qualifications - 3+ years of experience in IT helpdesk, customer support, HR operations, administrative support, facilities coordination, office administration, back-office support, or related roles. - Working fluency in at least two areas such as ticket triage, access management, SSO, HR systems, benefits administration, customer support workflows, knowledge base management, procurement, expense systems, or admin coordination. - Familiarity with tools such as ServiceNow, Jira, Zendesk, Freshdesk, Okta, Active Directory, Entra ID, Google Workspace, Microsoft 365, Workday, BambooHR, Gusto, Concur, Expensify, Ramp, or similar workplace systems. - Comfort reading and preparing support artifacts such as tickets, runbooks, escalation memos, KB articles, HR case notes, access requests, expense reports, travel plans, and administrative documentation. - Strong written communication skills and ability to explain support decisions clearly. - Ability to follow structured instructions and produce evidence-based work. Educational Background - A degree or professional background in information technology, business administration, human resources, communications, office administration, service management, or a related field is helpful. - Equivalent practical experience in IT support, customer support, HR administration, back-office coordination, or administrative workflow review is also highly relevant. Nice to Have - Experience in mid-to-large company environments with structured ticketing, HRIS, support, procurement, or administrative workflows. - Familiarity with ITSM, HRIS, CRM, ticketing systems, knowledge base tools, expense platforms, travel platforms, or service request management. - Experience preparing or reviewing tickets, runbooks, KB articles, escalation notes, HR case records, expense packages, travel plans, or service request documentation. - Certifications in IT support, HR, customer support, office administration, or service management are helpful. - Strong attention to detail in process-heavy, documentation-heavy, and support-focused environments. Why This Opportunity - Apply IT, support, HR, and back-office workflow expertise to structured remote project work. - Contribute to high-quality ticket review, support documentation, HR case analysis, and administrative workflow assessment. - Work on flexible, project-based assignments aligned with your professional background. - Use your support and administrative judgment in a focused, detail-oriented work environment. - Remote structure with competitive hourly compensation. Contract Details - Independent contractor role. - Fully remote with flexible scheduling. - Part-time commitment depending on project availability. - Competitive rates between $40–$85 per hour depending on expertise. - Weekly payments via Stripe or Wise. - Projects may be extended, shortened, or adjusted depending on scope and performance. - Work will not involve access to confidential or proprietary information from any employer, client, or institution. About the Platform This opportunity is available through 24-MAG LLC. We connect experienced professionals with remote consulting opportunities across technical, evaluation, and project-based workstreams. By submitting this application, you acknowledge that your information may be processed by 24-MAG LLC for recruitment and opportunity matching in accordance with our Privacy Policy: https://www.24-mag.com/privacy-policy .

Role Description Provides the general administrative functions of a wide variety of academic or administrative units. - This function prints and prepares reports for distribution according to job documentation. - Organize the workflow of assigned tasks for the clerks. - Assist with training entry level staff on the Print Equipment, procedures of this equipment, and job functions. - Give regular feedback to the Lead Distribution clerk and Supervisor regarding work progress or issues. - Maintain production standards of assigned tasks. - Train on inserting equipment following processes and procedures to maintain accurate output. - Responsible for the safety and cleanliness of assigned work areas. - Place service calls for malfunctioning equipment. - Perform the duties of the Distribution clerk. - Must be able to lift 50 lbs. - Perform other duties assigned by the Supervisor. Company Description

Role Description This is an advanced level paraprofessional budget support position. Work is characterized by the performance of the more difficult budget related tasks and lead role responsibilities. Work involves detailed clerical, technical, and research-oriented tasks, often related to the collection of data and the preparation for creating budget transactions and reports. Incumbents in this class perform the clerical audit review of budget materials, reports and records to verify the accuracy and validity of figures and calculations and adherence to prescribed budget procedures, rules and regulations associated with fiscal transactions, reports and records for the budget department. Incumbents in this class facilitate the processing of budget materials by keeping a log of pending requests, following up with inquiries regarding delays in the processing of materials or requests, calling departments to correct or submit reports, and maintaining current reports for professional staff. The incumbent would assist higher-level budget personnel with a review of budget requests, processing of amendments, budget development, journal entries and data reports. Work is performed under general supervision and evaluated in terms of timeliness and accuracy. Examples of Work - Analyzes the budgets of several small County agencies, reviews budget submissions for conformance with procedural requirements, and advises analysts of existing or changing technical procedures in the budget process. - Compiles checks and edits figures on an automated system in support of the budget analyst as directed. - Tracks budget allocations and spending reports, making necessary computations to obtain preliminary and final request analysis, including the computation of sub-totals and totals by budget classification. - Operates automated equipment programmed with budget process information, statistical and financial data. - Reviews operational activities and advises management regarding the need to update by functional area. - Prepares and compiles data relative to grant funds. - Researches, computes, and compiles data in the preparation of related documents in accordance with applicable procedures. - Collects data through personal interviews and independent resources to properly analyze and evaluate budget requests. - Compiles and maintains a complex system of departmental records, reports, and databases. - Performs detailed work assisting with the preparation and review of budget amendments. - Reviews timesheets and expense charts. - May train, supervise, and resolve issues for entry-level budget assistants as well as clerical assistants engaged in budget activities. - Processes non-purchase order invoices, credit memos, down payments, recurring entries, and wire transfers. - Processes confidential information. - Tracks documents from creation to payment and troubleshoots any problems that may occur. - Compiles data for budget reports. - Reviews, processes, and corrects data input for an automated budget system. - Prepares budgetary and financial reports. - Prepares cost and statistical analysis. - Develops, creates, and prepares financial, statistical, and narrative reports evaluating various budget proposals. - Analyzes monthly department budgeting reports to maintain expenditure controls. - Consults with managers to ensure budget adjustments are made in accordance with program changes. - Provides technical assistance with cost analysis, fiscal allocation, and budget preparation. - Summarizes budgets and submits recommendations for the approval or disapproval of fund requests. - Reviews operating budgets to analyze trends affecting budget needs. - Examines budget estimates for completeness, accuracy, and conformance with policy and procedures. - Prepares responses to requests from outside agencies and citizens for information related to the County budget process. - Operates office equipment such as the copier, fax machine, scanner, and personal computer to manage e-mail, electronic calendar, and other forms of electronic media. - Types of general memoranda related to budget materials. - Willingly and cooperatively performs tasks and duties which may not be specifically listed in the class specification or position description but are within the general occupational category and responsibility level typically associated with the employee's class of work. Qualifications - Associate’s Degree from an accredited college or university in Accounting, Business/Public Management, Finance, Economics, Quantitative Analyses, or closely related field. - One (1) year of experience providing paraprofessional support to an accounting or budget office performing budgetary or financial recordkeeping. - An equivalent combination of education, experience and training which provides the required knowledge, skills and abilities may be considered. Preferred Qualifications - Extensive knowledge of budgetary principles and practices. - Extensive knowledge of statistical procedures, and general County programs, practices, and procedures. - Extensive knowledge of County budget procedures. - Extensive knowledge of general data processing concepts and related data processing procedures. - Extensive knowledge of arithmetic functions: addition, subtraction, multiplication, and division. - Extensive knowledge of research techniques and information related to budget analysis and preparation. Additional Information - Salary Range Transparency: The salary range listed in this announcement reflects the offer range for this position. Offers made within this range are based on qualifications, experience, and internal equity. - Tentative Interview Dates: May 18-20, 2026. Please note that interview dates are subject to change and only selected candidates will receive confirmation and additional details. - Job Location: 1301 McCormick Dr, Upper Marlboro, MD 20774 - Conditions of Employment: Upon selection, the candidate must (where applicable): Meet all training and performance standards and demonstrate proficiency as required by the agency. Wear and use agency protective apparel and equipment in the performance of their assigned duties. Successfully pass preemployment checks which may include reference checks, background investigations, and drug screenings. Be willing and able to serve as an essential employee. - Eligibility to Work: Under the Immigration Reform and Control Act of 1986, an employer is required to hire only U.S. citizens and lawfully authorized alien workers. - INTERNAL APPLICANTS: If you are a current Prince George's County Government employee and seeking a promotion, in accordance with Section 16-200 of the Personnel Law, you have the right to appeal a rejection rating within five (5) working days of receiving a rejection notice.