• Support Registration and Operations, Financial Clearance, and Authorization workflows providing operational, reporting, and system workflow support. • Develop, maintain, and distribute operational reports, WQs, dashboards, and ad-hoc analyses. • Review operational data to identify trends, workflow gaps, and areas requiring leadership attention. • Troubleshoot operational workflow issues and Epic system functionality concerns. • Serve as a key liaison between various departments and external partners. • Assist with report creation, data validation, issue tracking, and KPI reporting. • Provide additional operational and administrative support to department leadership, as needed.

• Coletar, consolidar e analisar dados financeiros e regulatórios, assegurando consistência e precisão das informações. • Elaborar relatórios financeiros e de acompanhamento orçamentário, com análises de variação e recomendações para suporte à tomada de decisão. • Apoiar na elaboração de orçamentos, projeções e revisões periódicas (forecasts), garantindo alinhamento com as diretrizes estratégicas da empresa. • Realizar análises de despesas operacionais e administrativas, identificando desvios e oportunidades de otimização. • Atuar em conjunto com outras áreas para garantir a conformidade regulatória e o correto reporte das informações financeiras. • Participar de processos de auditoria interna e externa, fornecendo dados e documentação de suporte. • Propor melhorias nos processos financeiros, contribuindo para maior eficiência e controle.

Role Description The Financial Planning and Analysis (FP&A) Manager is responsible for leading financial planning, forecasting and analytical activities that support the strategic decision making across the organization. This role will partner closely with sales channel (Direct to Consumer, eCommerce and Wholesale) leaders to provide insights into financial performance, risk mitigation and operational efficiency and profitability. The ideal candidate combines strong financial modeling and analytical capabilities with excellent communication skills and prior experience supporting direct to consumer (DTC) business models and financial operations. Responsibilities - Financial Planning and Forecasting - Lead the annual budgeting process and periodic reforecasting cycles. - Develop and maintain monthly, quarterly, and long-range financial forecasts. - Analyze financial trends, revenue drivers, and expense patterns to support strategic decision-making. - Build scalable financial models to evaluate business initiatives, investments, and growth opportunities. - Support forecasting and analysis related to direct-to-consumer sales channels, subscription models, ecommerce performance, and customer retention metrics. - Support cash flow forecasting and working capital analysis. - Financial Analysis and Reporting - Prepare monthly management reporting packages with variance analysis and KPI tracking. - Provide insights into business performance, profitability, cash flow, and operational efficiency. - Analyze customer acquisition cost (CAC), lifetime value (LTV), return on ad spend (ROAS), gross margin trends, and inventory performance. - Identify risks and opportunities impacting financial performance. - Conduct scenario planning and sensitivity analysis. - Business Partnership - Partner with department leaders to develop budgets, monitor spending, and improve financial accountability. - Support pricing analysis, margin optimization, and cost management initiatives. - Assist operational teams in evaluating ROI on projects and initiatives. - Partner with Operations (Technology, Warehouse, Marketing) to monitor performance. Qualifications - Bachelor’s degree in accounting or finance. - 5+ Years of progressive growth in financial planning and analysis field. - Prior experience supporting direct-to-consumer (DTC), ecommerce, or consumer products businesses. - Strong understanding of ecommerce financial metrics including CAC, LTV, ROAS, conversion rates, and inventory management. - Experience with ERP systems and financial planning software. - Proficient in Microsoft Office Suite or similar software. - Excellent organizational skills and attention to detail. - Ability to follow verbal and written instructions. - Strong analytical and problem-solving skills. - Ability to manage multiple priorities in fast-paced environment. Preferred Experience - Experience with BI Tools (Power BI, Power Query, Tableau, etc). - Experience in consumer products, supplements, health & wellness, or ecommerce industries preferred. - Prior experience with Accounts Payable (AP) and Accounts Receivable (AR) processes, reporting, and cash flow management preferred. - Experience leveraging AI-powered FP&A and finance automation tools for forecasting, reporting, financial modeling, and business analytics preferred. - Experience supporting multi-location wholesale or retail operations preferred, including financial oversight for distributed store locations and centralized Accounts Payable functions managed through a parent or shared services entity.

Role Description The Referral Navigator is responsible for processing referrals from Primary Care Providers (both internal and external/network) for the purposes of obtaining specialist care by our internal/network specialty Providers. - Building, submitting, processing, and scheduling referrals from primary care providers. - Confirming all necessary documents and information have been provided. - Sending back for additional information when necessary. - Cancelling referrals that do not meet criteria or lack necessary information within a specified time frame. - Forwarding questionable referrals to MD review. - Accepting referrals and determining if they meet outsource or overflow criteria. - Handling paperwork, faxing, scanning, and making multiple telephone calls. - Direct face-to-face contact with multiple patients. Schedule: Monday to Friday from 8:00 am to 5:00 pm. You will enjoy the flexibility to telecommute from anywhere within the U.S. Qualifications - High School Diploma/GED (or higher). - CPR certified or able to obtain certification within 30 days of employment. - 2+ years of experience working in a health-related field. - 2+ years of experience working with Electronic Medical Records (EMR) and/or Practice Management Software systems. Requirements - 1+ years of experience and/or training as a Medical Assistant (preferred). - Bilingual in English/Spanish (preferred). - Excellent communication skills and phone etiquette. Benefits - Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays. - Medical Plan options along with participation in a Health Spending Account or a Health Saving account. - Dental, Vision, Life & AD&D Insurance along with Short-term disability and Long-Term Disability coverage. - 401(k) Savings Plan, Employee Stock Purchase Plan. - Education Reimbursement. - Employee Discounts. - Employee Assistance Program. - Employee Referral Bonus Program. - Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.).