• Craft fault-tolerant data pipelines and distributed systems to support millions of students. • Effective communicator who collaborates well with distributed engineering, product, and design teams; experience explaining data architecture to both technical and non-technical audiences. • Ensure that timely, accurate data and metrics are delivered consistently. • Partner with your peer engineers and product owners on getting features and products to market. • Evolve data ownership and fluency across our teams, allowing us to bring new insights to customers easily and cost-effectively.

Role Description We’re looking for a Platform Engineering Intern to help build and support the core services that power Optura’s AI Platform. In this role, you’ll work alongside experienced engineers on systems that enable AI orchestration, routing, reliability, and observability in real-world healthcare environments. You’ll gain hands-on experience building production-ready software while contributing to a platform designed for scale, security, and operational excellence. Location: Open to remote or candidates located in the San Francisco Bay Area, Nashville Metro Area, or Raleigh, NC Area. What You’ll Do - Contribute to platform services in Python and TypeScript that support orchestration, routing, model gateways, retrieval-augmented generation (RAG), and evaluation workflows - Work with AI-assisted development tools (e.g., Claude, Cursor) alongside testing, linting, and benchmarking tools to improve engineering velocity and quality - Support the development, deployment, and monitoring of services with guidance from senior engineers - Help improve system reliability, observability, and performance through metrics, logging, dashboards, and debugging - Assist with building AI platform capabilities such as prompt management, evaluations, and integrations with multiple model providers - Work with data and storage systems including Postgres, caching layers, and vector search technologies - Learn and apply security and compliance best practices relevant to healthcare and HIPAA-aware systems Qualifications - Currently pursuing a Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related technical field - Experience programming in Python, TypeScript, or similar modern languages through coursework, internships, research, or personal projects - Interest in AI systems, distributed systems, cloud infrastructure, or developer platforms - Familiarity with cloud platforms, containers, APIs, or databases is a plus - Strong problem-solving skills and eagerness to learn in a fast-paced startup environment - Excellent communication and collaboration skills Nice to Have - Exposure to AI/ML concepts such as LLMs, RAG, agents, or prompt engineering - Experience with Docker, Kubernetes, Terraform, or cloud services (AWS preferred) - Familiarity with observability tools, CI/CD pipelines, or backend infrastructure - Interest in healthcare technology or regulated environments Benefits - Work on cutting-edge AI infrastructure solving meaningful healthcare challenges - Gain mentorship from experienced startup and platform engineers - Contribute to production systems used in real-world healthcare environments - Flexible and collaborative remote-friendly culture - Opportunity to grow into future full-time engineering roles at Optura

Role Description You will be: - Shaping and evolving the AI platform architecture across cloud infrastructure and application services. - Leading platform deployment activities and infrastructure automation initiatives. - Owning and maintaining Kubernetes manifests, CI/CD pipelines, and container build images. - Driving system hardening, reliability, and production readiness improvements. - Making key architectural decisions connecting platform, infrastructure, and application layers. - Collaborating with engineering teams to support scalable and efficient platform operations. Qualifications - 5+ years of relevant experience. - Practical experience using AI-powered assistants (e.g. Claude Code, GitHub Copilot, Cursor) to improve productivity, quality, or decision-making in software delivery. - Strong expertise in Terraform (preferred) or similar IaC tools, Helm, and GitOps (Argo CD/Flux a plus). - Experience with CI/CD (e.g., GitHub Actions). - Deep knowledge of production Kubernetes (deployments, services, HPA, RBAC, etc.). - Experience with multi-orchestrator environments (Kubernetes + AWS ECS, GCP Cloud Run, Azure, etc.). - Solid understanding of data management and Python development. - Familiarity with observability tools (e.g., OpenTelemetry, Prometheus, Grafana). - Work from the European Union region and a work permit are required. Requirements - Nice to have experience applying GenAI in a more structured way within the SDLC, including defined workflows, prompt patterns, or tool integrations embedded into daily work. - Interest in and familiarity with emerging AI-driven practices (e.g. agent-based workflows, automation patterns, AI-augmented development), with a willingness to explore and experiment beyond standard approaches. Recruitment Process - CV review - HR call - Technical Interview - Client Interview - Decision

Title: AI Platform Engineer III Location: Chicago United States Job Description: time type Full time job requisition id J-79480 Amex GBT is a place where colleagues find inspiration in travel as a force for good and &ndash; through their work &ndash; can make an impact on our industry. We&rsquo;re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. The team's responsibilities span data integration supporting customers and internal business area and AI platform development. We are looking for a talent with different skillset, a passionate technologist and dedicated to solving real-world business problems; to lead the excellence of Data/AI engineering practice. *This role is Hybrid with 2-3 days in Chicago office* What You'll Do - Partner with technologists across the business to collaboratively solve problems. - Demonstrates active mentorship and rising talent identification. - Develops north star vision for domain in which they are focused. - Demonstrates positive impact and leadership across scope of the organization. - Serves as a specialist in architecting design solution patterns to any use case. Considers business needs, application needs and articulating to interested teams and partners. - Demonstrates mastery of software design, shapes coding methodologies that is scalable, resilient and stable. - Possesses a deep knowledge of entire system and can jump into code in any component and fire fight and contribute. - Expertise of professional software engineering practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations. - Leads collaboration with key partners and contributes subject matter expertise to develop unique solutions to complex issues. - Have good infrastructure knowledge (AWS, Kubernetes) - Have some experience with Data (BI, Reporting, Analytics, Machine Learning and so on) would be a plus What We&rsquo;re Looking For NB: Development background, infrastructure (AWS) knowledge, Data awareness - 8+ years for Bachelor's or equivalent, 6+ years for Master's - Passionate and curious about AI in general especially Agentic AI. - Proven experience in data modeling, schema design patterns and modern data access patterns (including API, streaming, data lake) and AWS</p> - Demonstrates familiarity with various cloud technologies and building data products to support batch and real-time DS, AI/ML and Deep learning applications. - Independently designs, communicates and executes on architecture for moderately sophisticated data products. - Has a strong understanding of testing and monitoring tools and technologies. - Guides others in design of software that is easily testable and observable. - Influences and contributes to product vision for the team. - Proficiency in platform development using Python and/or Java. - Have some experience of Sagemaker or equivalent, feature store, dashboards and so on. - Has some basics around LLM, guardrails, observability, RAG, Agentic Location Chicago, Illinois, United States The US national base salary range for this position is from $109,200.00 - $202,800.00 The national range provided includes the base salary that Amex GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate&rsquo;s relevant experience, skills, knowledge, and work location. In addition to base salary, the anticipated range of which is posted above, this role is eligible for awards under our Equity Incentive Plan. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document. Benefits at a glance The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. - Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. - Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. - Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. - We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. - And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement. What if I don&rsquo;t meet every requirement? If you&rsquo;re passionate about our mission and believe you&rsquo;d be a phenomenal addition to our team, don&rsquo;t worry about &ldquo;checking every box;" please apply anyway. You may be exactly the person we&rsquo;re looking for!