Role Description The Athlete Leadership and Unified Leadership consultancy is a 12-month consulting project intended to provide advisory input, expertise, and co-creation support for Athlete Leadership and Unified Leadership initiatives. - Contribute to the review, adaptation, and strengthening of leadership content, trainings, and events to ensure they are accessible, relevant, and reflective of athlete perspectives. - Serve as a thought partner, co-creator, and advisor, ensuring that leadership content, trainings, and events are meaningful, accessible, and reflective of the real experiences of athletes with ID. - This role reinforces Special Olympics’ commitment to inclusive leadership and shared decision-making. Qualifications - Deep experience and familiarity with the issues concerning intellectual and developmental disabilities (ID). - Experience with Special Olympics programming. - Experience participating in Athlete Leadership trainings or councils. - Experience in Unified Leadership initiatives. - Demonstrated commitment to the mission and values of Special Olympics. - Strong communication skills (verbal and/or supported communication methods). - Access to a computer and internet for virtual meetings. - Reliability and ability to meet agreed timelines, with support when needed. - Willingness to share experience to improve leadership programming. - Experience co-facilitating training or serving as a speaker or a panelist. - Ability to provide constructive feedback. Requirements - Provide structured feedback (verbal and/or written) on Unified Leadership training content, materials, and implementation approaches. - Participate as a co‑facilitator, speaker, or panelist in Unified Leadership sessions when needed. - Advise on best practices for meaningful inclusion of people with ID in leadership roles and decision-making structures. - Review leadership materials for accessibility, clarity, and relevance from an athlete perspective and suggest improvements. - Contribute to the review, adaptation, and co-creation of content for the Leadership & Skills Curriculum. - Support the development of practical tools, reflection activities, and real-life application exercises. - Facilitate or co-facilitate pilot sessions, provide feedback, and support the evaluation of participant experience. - Participate (virtually or in person, as agreed) in webinars, staff meetings, trainings, and events. - Participate in focus groups representing the athlete perspective. - Support preparation of athlete speakers and leaders when requested. - Serve as an advisory voice in strengthening inclusive practices within Leadership Development structure. - Participate in periodic check-ins (weekly or biweekly) with the Global Manager for Leadership Development. - Participate as a panelist for job interviews. Benefits - Estimated Time Commitment: 240-400 hours and possibly additional hours depending on project needs. - Project Duration: 12 months (June 2026 – June 2027).

• Manage client engagements with Zoho training, implementation and custom development • Managing client expectations and setting goals • Manage client communications effectively and on time. • Ensure client success via training and walkthroughs • Implement solutions across various Zoho One applications • Contribute to company goals and objectives, including but not limited to: Content creation on YouTube for Zoho Projects • Community engagement • Internal meetings

• Serve as the primary liaison and point of contact for formal referrals to AOH for clinical assessment and treatment • Provide intensive case management from initial consultation through ongoing care coordination • Collaborate closely with case-specific treatment providers to ensure high-quality, client-centered service delivery • Partner with the Managing Director to maintain strong alignment with customer needs and expectations • Participate in and present to key stakeholders during regularly scheduled customer meetings • Ensure timely, accurate documentation and clear communication of all case management activities within the customer relationship management (CRM) system • Maintains availability as a primary point of contact, demonstrating prompt responsiveness and quick turnaround for acute cases and new referrals • Provides initial consultations to assess the scope of referrals and ensure alignment among all engaged stakeholders • Manages and coordinates appropriate releases of information for clients and all relevant treatment, assessment, and referral partners • Participates in regularly scheduled case review meetings for active and monitored cases with the referring organization

• Deliver instructor-led seminars and on-site training programs on environmental and safety regulations. • Maintain and update training materials (presentations, manuals, and course content). • Conduct environmental compliance audits and inspections. • Support permitting activities and regulatory compliance projects. • Assist in business development and development of new training offerings. • Ensure high customer satisfaction and exceed client expectations. • Develop computer-based training modules for existing and new regulatory requirements. • Develop customer-specific computer-based training materials. • Perform services as assigned for internal and external clients in area of expertise. • Be a resource to external and internal customers. • Follow up with class attendees to facilitate the development of new business and improve classes. • Develop business relations with customers and customer profiles that identify specific situations, strategies, and plans. • Develop added value strategies for each customer. • Recommend and develop new seminars and services based on customer requirements and market opportunities. • Market services and products, develop and maintain client target lists. • Present both public and private seminars on-site and via webcast. • Respond to student questions via phone, email, and chat. • Remain current with services, products, and legal, technical, and regulatory developments. • Research new regulations, services, and products. • Evaluate services and products. • Coordinate and perform seminar activities related to any new regulatory requirements, including developing new material and slides.