• Respond promptly and professionally to customer inquiries via phone, email, and chat. • Assist customers in navigating the website, placing orders, and resolving issues related to their purchases. • Provide product information, track orders, and facilitate returns and exchanges. • Troubleshoot and resolve customer concerns, including delivery issues, damaged items, and billing inquiries. • Collaborate with various departments to address and resolve customer concerns efficiently.

Title: Customer Service Specialist Location: USA, KY, Louisville Cornerstone Services time type Full time Remote job requisition id R82154 Job Description: Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, and our four Cornerstone brands. The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life. Cornerstone comprises four interactive, aspirational home and apparel lifestyle brands: Ballard Designs®, Frontgate®, Grandin Road® and Garnet Hill®. Customer Service Specialist - Full Time Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, and our four Cornerstone brands. The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life. Cornerstone comprises four interactive, aspirational home and apparel lifestyle brands: Ballard Designs®, Frontgate®, Grandin Road® and Garnet Hill®. Your Opportunity, Your Team Our Customer Service Specialists support Ballard Designs, Frontgate, Grandin Road, and Garnet Hill brands and help answer inbound customer calls. Working from home, our Specialists not only assist customers by problem-solving and de-escalating unique situations but also promote products and improve sales while maintaining a high-paced call volume. Where You'll Work - This role isremote; job seekers must reside in Kentucky to be considered. You will work from home. What You'll Do - $15.00 per hour plus shift differential where applicable - Full Time, 40 hour work schedule that includes a weekly weekend shift requirement - Busy day handling our high volume of inbound customer inquiries - Offer additional products on each customer interaction - Assist customers with questions while personalizing the experience for each caller - Calls include confirming refunds, taking payments, placing orders, and analyzing account data - Opportunity for advancement and upward mobility across the QVC Group family of brands - Report to an assigned Customer Service Supervisor What You'll Bring - Provide a distraction free work from home environment. - 12+ months of service experience - Learn and work in a virtual environment with a set schedule and structured day - Communicate with a variety of customer styles, peers, and leaders - Navigate multiple systems and screens - Follow our computer system requirements - Troubleshoot own technical problems (in partnership with IT when needed) Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits. QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.

Title: Escrow Support Specialist (ESS) – Setup for Pre-Closing Location: United States-Remote Job Description: Are you intrigued by the thought of revolutionizing a trillion-dollar industry? Do you want to be part of a cutting-edge company that is customer-obsessed? A company growing at lightning speed that is full of career growth opportunities. If so, we are seeking smart, customer-focused, and energetic professionals to join our team to help us to the next level of excellence! Who is OS National LLC.? OS National LLC is a Title and Escrow company that focuses on providing boutique service on a national platform. Our delivery solutions include a full complement of origination and default services directed at leading national mortgage originators and servicers. We offer a centralized, single point of contact which creates efficiency throughout our process and reduces operating costs for everyone involved. We are part of the Opendoor family, revolutionizing the home buying experience. OS National is a place where you can begin your career AND expand your professional development. We appreciate different points of view and understand that appreciation leads to innovation. We want to partner with you to grow your career because we understand that our business benefits when your career expands and blossoms. WE BELIEVE IN: Kindness. Appreciation. Growth. Respect. Responsible for timely and accurate support of the escrow process including, but not limited to, ordering, tracking, receiving, reviewing, and inputting data related to payoffs, taxes, assessments, HOAs, water, sewer, and other items for the purchase and refinance of real estate. Participates in learning and development activities to expand knowledge base. Key responsibilities: - Review action lists and/or reports to prioritize work - Order or source required data (HOAs, payoffs, utilities, taxes, assessments, etc.) - Enter amounts, paid-through dates, and other required data points for each item - Add payoff and HOA information to the prelim/title commitment as it becomes available - Follow up with third parties for items not received by the due date and reorder expired items - Follow up with Pre-Closer/Escrow Assistant or Escrow Officer on information sheets and missing data - Communicate with Escrow teams on file issues and needed corrections - Use internal systems (ResWare, Outlook, shared inboxes, spreadsheets/reports) to manage daily work - Other related duties as assigned or requested Competencies - Communication: clearly shares information in writing and verbally - Detail orientation: catches small errors and keeps work accurate - Organization: manages multiple files/queues without losing track of items - Comfort with numbers: works confidently with fees, payoffs, and basic calculations - Technical ability: learns and navigates multiple systems (ResWare, web portals, dashboards, spreadsheets, email tools) and follows written SOPs/job aids - Forward-thinking and AI-friendly: open to trying and adopting new tools (including AI) to make work faster and more accurate - Ownership and agency: takes responsibility for their queue, keeps work moving, and raises blockers early - Problem-solving mindset: digs into issues, brings problems with proposed fixes, and looks for ways to cut rework and prevent repeat issues Qualifications - High school diploma or GED required - Bachelor’s degree preferred but not required - Experience in a high-volume customer service, financial services, mortgage, or title/escrow environment preferred - Experience using technology and multiple applications to manage work is a plus Work Schedule Candidates may be asked to work one of the following shifts (all times Eastern): - 8 hour shift ending at 6:30 PM - 8 hour shift ending at 7:30 PM We may offer remote flexibility for candidates who can support a shift ending at 8:00 PM, based on business needs and manager approval. Why choose OS National? OS National offers its employees a comprehensive suite of benefits that include: - Medical, dental, and vision insurance health benefits - Competitive compensation - Benefits effective on 1st day of employment - Volunteer time off and much more! OS National is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

Title: Real Estate Legal Support Specialist Location: Philadelphia remote type Hybrid locations Philadelphia time type Full time Job Description: Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment. Join our Real Estate Team as a Legal Support Specialist located in our Philadelphia office. We are seeking a highly skilled professional who thrives in a fast-paced, deadline-driven environment. The ideal candidate possesses strong problem-solving and decision-making abilities, ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude, you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. If you are someone who demonstrates initiative, adaptability, and innovation, we invite you to join our team. This role will be based in our Philadelphia office, on a hybrid basis. Regular in-office presence is required for day-to-day operations, as well as for team meetings, training opportunities, and relationship building. Position Summary The Real Estate Legal Support Specialist supports a broad range of practice-specific activities including managing day-to-day administrative and strategic initiatives, managing workflow, and preparation of client reports and documents. The role also requires the effective management of the professional responsibilities of the assigned attorneys, including coordination with clients, proactive management of attorney calendars, and responsibility for monthly billing. Candidates must demonstrate professionalism, excellent communication skills, attention to detail, technical savvy, the ability to handle multiple priorities, and work in an organized and efficient manner. Candidate should also be flexible to work overtime as needed. Key Responsibilities - Assisting in the creation, editing, proofreading, and processing of legal documents such as correspondence, memoranda, closing documents and other practice specific documents. - Preparing closing statements and assisting in the drafting of closing documents. - Preparing closing disbursements, closing binders and title policies. - Assisting in drafting opinions, correspondence, memos and other documents. - Assisting attorneys in complying with client requests and requirements, including client specific billing requirements. - Managing practice calendars to ensure team operates efficiently. - Maintaining legal files (both paper & electronic), organizing and orderly filing documents. - Managing document deliveries and tracking final executed documentation. - Assisting with overflow work and other projects as needed. - Collaborating and working with paralegals and other legal support team members as applicable. - Receiving and evaluating telephone calls for supporting attorneys and conveying messages promptly. - Opening new matters, drafting engagement letters, making travel arrangements, processing reimbursement expenses, maintaining attorney calendars and other administrative duties Qualifications Skills & Competencies - Skilled in handling administrative tasks such as travel arrangements, and processing of invoices and expenses. - Problem-solving skills and ability to prioritize and manage multiple activities. - Must be a self-starter, organized, able to work with a minimum of supervision. - Computer proficiency in the Microsoft Office Suite applications including Word, PowerPoint, Excel and Outlook. - Strong attention to detail, organizational skills, and ability to manage time effectively. - Good interpersonal communication skills, both written and oral. - Ability to work under pressure to meet deadlines. - Experience handling real estate transactions and closings. - Experience coordinating title matters, lien searches and electronic recording (e.g., Simplifile). Education & Prior Experience - Bachelor’s Degree or equivalent experience is preferred - The ideal candidate will have two or more years of experience working in a medium-to-large law firm in the firm’s Real Estate department. Technology - Proficiency with Windows-based software and Microsoft Word, Excel and Outlook required GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual’s race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.