OS National

Title: Escrow Support Specialist (ESS) – Setup for Pre-Closing Location: United States-Remote Job Description: Are you intrigued by the thought of revolutionizing a trillion-dollar industry? Do you want to be part of a cutting-edge company that is customer-obsessed? A company growing at lightning speed that is full of career growth opportunities. If so, we are seeking smart, customer-focused, and energetic professionals to join our team to help us to the next level of excellence! Who is OS National LLC.? OS National LLC is a Title and Escrow company that focuses on providing boutique service on a national platform. Our delivery solutions include a full complement of origination and default services directed at leading national mortgage originators and servicers. We offer a centralized, single point of contact which creates efficiency throughout our process and reduces operating costs for everyone involved. We are part of the Opendoor family, revolutionizing the home buying experience. OS National is a place where you can begin your career AND expand your professional development. We appreciate different points of view and understand that appreciation leads to innovation. We want to partner with you to grow your career because we understand that our business benefits when your career expands and blossoms. WE BELIEVE IN: Kindness. Appreciation. Growth. Respect. Responsible for timely and accurate support of the escrow process including, but not limited to, ordering, tracking, receiving, reviewing, and inputting data related to payoffs, taxes, assessments, HOAs, water, sewer, and other items for the purchase and refinance of real estate. Participates in learning and development activities to expand knowledge base. Key responsibilities: - Review action lists and/or reports to prioritize work - Order or source required data (HOAs, payoffs, utilities, taxes, assessments, etc.) - Enter amounts, paid-through dates, and other required data points for each item - Add payoff and HOA information to the prelim/title commitment as it becomes available - Follow up with third parties for items not received by the due date and reorder expired items - Follow up with Pre-Closer/Escrow Assistant or Escrow Officer on information sheets and missing data - Communicate with Escrow teams on file issues and needed corrections - Use internal systems (ResWare, Outlook, shared inboxes, spreadsheets/reports) to manage daily work - Other related duties as assigned or requested Competencies - Communication: clearly shares information in writing and verbally - Detail orientation: catches small errors and keeps work accurate - Organization: manages multiple files/queues without losing track of items - Comfort with numbers: works confidently with fees, payoffs, and basic calculations - Technical ability: learns and navigates multiple systems (ResWare, web portals, dashboards, spreadsheets, email tools) and follows written SOPs/job aids - Forward-thinking and AI-friendly: open to trying and adopting new tools (including AI) to make work faster and more accurate - Ownership and agency: takes responsibility for their queue, keeps work moving, and raises blockers early - Problem-solving mindset: digs into issues, brings problems with proposed fixes, and looks for ways to cut rework and prevent repeat issues Qualifications - High school diploma or GED required - Bachelor’s degree preferred but not required - Experience in a high-volume customer service, financial services, mortgage, or title/escrow environment preferred - Experience using technology and multiple applications to manage work is a plus Work Schedule Candidates may be asked to work one of the following shifts (all times Eastern): - 8 hour shift ending at 6:30 PM - 8 hour shift ending at 7:30 PM We may offer remote flexibility for candidates who can support a shift ending at 8:00 PM, based on business needs and manager approval. Why choose OS National? OS National offers its employees a comprehensive suite of benefits that include: - Medical, dental, and vision insurance health benefits - Competitive compensation - Benefits effective on 1st day of employment - Volunteer time off and much more! OS National is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

Are you intrigued by the thought of revolutionizing a trillion-dollar industry? Do you want to be part of a cutting-edge company that is customer-obsessed? A company growing at lightning speed that is full of career growth opportunities. If so, we are seeking smart, customer-focused, and energetic professionals to join our team to help us to the next level of excellence! Who is OS National LLC.? OS National LLC is a Title and Escrow company that focuses on providing boutique service on a national platform. Our delivery solutions include a full complement of origination and default services directed at leading national mortgage originators and servicers. We offer a centralized, single point of contact which creates efficiency throughout our process and reduces operating costs for everyone involved. We are part of the Opendoor family, revolutionizing the home buying experience. OS National is a place where you can begin your career AND expand your professional development. We appreciate different points of view and understand that appreciation leads to innovation. We want to partner with you to grow your career because we understand that our business benefits when your career expands and blossoms. WE BELIEVE IN: Kindness. Appreciation. Growth. Respect. SUMMARY As an Escrow Closer, you will own the escrow closing process, including compliance with real estate contracts, lender instructions, title insurance requirements, and other written instructions. You will be the single point of contact for all parties from the time we receive the contract through closing. You will prepare all closing documents necessary to ensure title insurance is issued at closing. High levels of accuracy, attention to detail, and the ability to prioritize, multi-task, and focus on deadlines will determine your success in this role. ESSENTIAL DUTIES AND RESPONSIBILITIES - Responsible for effectively managing the real estate closing transaction. This position requires the Escrow Closer to exercise independent judgment and to possess the knowledge and experience necessary to efficiently handle situations which may arise during the closing process. - Manage the real estate closing process, including compliance with real estate contracts, lender instructions, title requirements, company requirements and other written instructions. - Understand the escrow process to determine what steps need to be taken to transfer the title of property pursuant to the conditions called for in the real estate contract and lender instructions. - Collaborate with the title department to resolve title issues such as legal descriptions, easements, lot splits, vesting, all tax liens, abstracts of judgments, bankruptcies, boundary disputes, encroachments, lis pendens, etc. - Prepare all closing documents necessary to ensure title insurance is issued at closing. - Oversee the issuance of checks, bills and statements, receipts, and any other documents needed to ensure customer satisfaction. - Secure all documents (corrective and others) that may be required for the issuance of title insurance. - Single point of contact for Buyers, Sellers, Agents, Lenders and others. - Assist customers and clients with closing related questions. - Prior to disbursement, confirm all funds are collected, all appropriate documents are checked for accuracy, signatures are collected, and acknowledgements and legal descriptions are correct. - Correct all taxes due, HOA dues, and any delinquencies and/or principal and interest. - Ensure all payoffs have been collected, mailed, delivered or wired according to instructions. - Verify against the HUD statement that all disbursements have been paid correctly. - Prior to recording, verify all legal documents for correct acknowledgements, legal, and lien information. - When needed, delegate work to and manage work of escrow assistants in the real estate transaction process. - Manage and develop client relationships to ensure future real estate closing transactions. SUCCESS CRITERIA - Customer-first: you care deeply about our customers (Buyers, Sellers, Agents, Lenders and internal customers) and you understand that we exist, first and foremost, to serve a customer's needs. - Solutions-orientation: you thrive in a fast-paced, ever-changing environment, and are able to shift gears comfortably. You can decide and act without having the total picture. - Both a thinker and a “doer”: you’re a strategic thinker who can go deep on a business and understand its core drivers, and how various processes throughout the business interplay with each other. You’re biased towards action, and have a knack for making things work, even with limited resources. - A creative problem solver: you have a proven track record of thinking “outside the box” to solve complicated problems. You have a global perspective, sound business judgment, and are truth-seeking in your solutioning and decisioning. You are also willing to roll up your sleeves and do whatever it takes to solve the problem. - Highly collaborative: you’re a strong communicator with the ability to motivate, inspire, and influence cross-functional teams. You’re a natural planner and organizer, and can effectively manage bandwidth and resources inside and outside your organization to bring about the successful completion of key objectives and initiatives. - Eager to drive impact: you believe results matter. You’re motivated to drive improvements in the business as reflected in operating metrics, our P&L, and reduced pain points for internal and external customers. QUALIFICATIONS - A minimum of 3-5 years closing experience is required - Excellent customer service skills are required, including the ability to interact professionally and knowledgeably with Buyers, Sellers, Agent and Lenders - Excellent verbal and written communication skills - Knowledge of the escrow process and closing document is required, including the ability to review and analyze documents - Experience with Qualia/Resware is strongly preferred. Experience with Softpro or similar software will also be considered. - Multi-state experience is a major plus. - Strong problem-solving, analytical, and organizational skills. Deadline-driven. - Team player attitude – you enjoy helping your team members be successful! Why choose OS National? OS National offers its employees a comprehensive suite of benefits that include: - Medical, dental, and vision insurance health benefits - Competitive compensation - Benefits effective on 1st day of employment - Volunteer time off and much more! OS National is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

Are you intrigued by the thought of revolutionizing a trillion-dollar industry? Do you want to be part of a cutting-edge company that is customer-obsessed? A company growing at lightning speed that is full of career growth opportunities. If so, we are seeking smart, customer-focused, and energetic professionals to join our team to help us to the next level of excellence! Who is OS National LLC.? OS National LLC is a Title and Escrow company that focuses on providing boutique service on a national platform. Our delivery solutions include a full complement of origination and default services directed at leading national mortgage originators and servicers. We offer a centralized, single point of contact which creates efficiency throughout our process and reduces operating costs for everyone involved. We are part of the Opendoor family, revolutionizing the home buying experience. OS National is a place where you can begin your career AND expand your professional development. We appreciate different points of view and understand that appreciation leads to innovation. We want to partner with you to grow your career because we understand that our business benefits when your career expands and blossoms. WE BELIEVE IN: Kindness. Appreciation. Growth. Respect. As an Escrow Closer, you will own the escrow closing process, including compliance with real estate contracts, lender instructions, title insurance requirements, and other written instructions. You will be the single point of contact for all parties from the time we receive the contract through closing. You will prepare all closing documents necessary to ensure title insurance is issued at closing. High levels of accuracy, attention to detail, and the ability to prioritize, multi-task, and focus on deadlines will determine your success in this role. ESSENTIAL DUTIES AND RESPONSIBILITIES - Responsible for effectively managing the real estate closing transaction. This position requires the Escrow Closer to exercise independent judgment and to possess the knowledge and experience necessary to efficiently handle situations which may arise during the closing process. - Manage the real estate closing process, including compliance with real estate contracts, lender instructions, title requirements, company requirements and other written instructions. - Understand the escrow process to determine what steps need to be taken to transfer the title of property pursuant to the conditions called for in the real estate contract and lender instructions. - Collaborate with the title department to resolve title issues such as legal descriptions, easements, lot splits, vesting, all tax liens, abstracts of judgments, bankruptcies, boundary disputes, encroachments, lis pendens, etc. - Prepare all closing documents necessary to ensure title insurance is issued at closing. - Oversee the issuance of checks, bills and statements, receipts, and any other documents needed to ensure customer satisfaction. - Secure all documents (corrective and others) that may be required for the issuance of title insurance. - Single point of contact for Buyers, Sellers, Agents, Lenders and others. - Assist customers and clients with closing related questions. - Prior to disbursement, confirm all funds are collected, all appropriate documents are checked for accuracy, signatures are collected, and acknowledgements and legal descriptions are correct. - Correct all taxes due, HOA dues, and any delinquencies and/or principal and interest. - Ensure all payoffs have been collected, mailed, delivered or wired according to instructions. - Verify against the HUD statement that all disbursements have been paid correctly. - Prior to recording, verify all legal documents for correct acknowledgements, legal, and lien information. - When needed, delegate work to and manage work of escrow assistants in the real estate transaction process. - Manage and develop client relationships to ensure future real estate closing transactions. SUCCESS CRITERIA - Customer-first: you care deeply about our customers (Buyers, Sellers, Agents, Lenders and internal customers) and you understand that we exist, first and foremost, to serve a customer's needs. - Solutions-orientation: you thrive in a fast-paced, ever-changing environment, and are able to shift gears comfortably. You can decide and act without having the total picture. - Both a thinker and a “doer”: you’re a strategic thinker who can go deep on a business and understand its core drivers, and how various processes throughout the business interplay with each other. You’re biased towards action, and have a knack for making things work, even with limited resources. - A creative problem solver: you have a proven track record of thinking “outside the box” to solve complicated problems. You have a global perspective, sound business judgment, and are truth-seeking in your solutioning and decisioning. You are also willing to roll up your sleeves and do whatever it takes to solve the problem. - Highly collaborative: you’re a strong communicator with the ability to motivate, inspire, and influence cross-functional teams. You’re a natural planner and organizer, and can effectively manage bandwidth and resources inside and outside your organization to bring about the successful completion of key objectives and initiatives. - Eager to drive impact: you believe results matter. You’re motivated to drive improvements in the business as reflected in operating metrics, our P&L, and reduced pain points for internal and external customers. QUALIFICATIONS - A minimum of 3-5 years closing experience is required - Excellent customer service skills are required, including the ability to interact professionally and knowledgeably with Buyers, Sellers, Agent and Lenders - Excellent verbal and written communication skills - Knowledge of the escrow process and closing document is required, including the ability to review and analyze documents - Experience with Qualia/Resware is strongly preferred. Experience with Softpro or similar software will also be considered. - Multi-state experience is a major plus. - Strong problem-solving, analytical, and organizational skills. Deadline-driven. - Team player attitude – you enjoy helping your team members be successful! Why choose OS National? OS National offers its employees a comprehensive suite of benefits that include: - Medical, dental, and vision insurance health benefits - Competitive compensation - Benefits effective on 1st day of employment - Volunteer time off and much more! OS National is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

Are you intrigued by the thought of revolutionizing a trillion-dollar industry? Do you want to be part of a cutting-edge company that is customer-obsessed? A company growing at lightning speed that is full of career growth opportunities. If so, we are seeking smart, customer-focused, and energetic professionals to join our team to help us to the next level of excellence! Who is OS National LLC.? OS National LLC is a Title and Escrow company that focuses on providing boutique service on a national platform. Our delivery solutions include a full complement of origination and default services directed at leading national mortgage originators and servicers. We offer a centralized, single point of contact which creates efficiency throughout our process and reduces operating costs for everyone involved. We are part of the Opendoor family, revolutionizing the home buying experience. OS National is a place where you can begin your career AND expand your professional development. We appreciate different points of view and understand that appreciation leads to innovation. We want to partner with you to grow your career because we understand that our business benefits when your career expands and blossoms. WE BELIEVE IN: Kindness. Appreciation. Growth. Respect. ESSENTIAL DUTIES AND RESPONSIBILITIES - Responsible for effectively managing the real estate closing transaction for insuring title insurance. This position requires the Escrow Closer to exercise independent judgment and to possess the knowledge and experience necessary to efficiently handle situations which may arise during the closing process. - Manage the real estate closing process, including compliance with real estate contracts, lender instructions, title requirements, company requirements and other written instructions. - Understand the escrow process to determine what steps need to be taken to transfer the title of property pursuant to the conditions called for in the real estate contract and lender instructions. - Collaborate with the title department to resolve title issues such as legal descriptions, easements, lot splits, vesting, all tax liens, abstracts of judgments, bankruptcies, boundary disputes, encroachments, lis pendens, etc. - Prepare all closing documents necessary to ensure title insurance is issued at closing. - Oversee the issuance of checks, bills and statements, receipts, and any other documents needed to ensure customer satisfaction. - Secure all documents (corrective and others) that may be required for the issuance of title insurance. - Conduct closing with customer, realtor, lenders, and attorneys. - Assist customers and clients with closing-related questions. - Prior to disbursement, confirm all funds are collected, all appropriate documents are checked for accuracy, signatures are collected, and acknowledgements and legal descriptions are correct. - Correct all taxes due, HOA dues, and any delinquencies and/or principal and interest. - Ensure all payoffs have been collected, mailed, delivered or wired according to instructions. - Verify against the HUD statement that all disbursements have been paid correctly. - Prior to recording, verify all legal documents for correct acknowledgements, legal, and lien information. - When needed, delegate work to and manage work of escrow assistants in the real estate transaction process. - Manage and develop client relationships to ensure future real estate closing transactions. - Correspond with lenders, builders, real estate agents and attorneys as needed. SUCCESS CRITERIA - Customer-first: you care deeply about our customers, and you understand that we exist, first and foremost, to serve a customer's needs. - Solutions-orientation: you thrive in a fast-paced, ever-changing environment, and are able to shift gears comfortably. You can decide and act without having the total picture. - Both a thinker and a “doer”: you’re a strategic thinker who can go deep on a business and understand its core drivers, and how various processes throughout the business interplay with each other. You’re biased towards action, and have a knack for making things work, even with limited resources. - A creative problem solver: you have a proven track record of thinking “outside the box” to solve complicated problems. You have a global perspective, sound business judgment, and are truth-seeking in your solutioning and decisioning. You are also willing to roll up your sleeves and do whatever it takes to solve the problem. - Highly collaborative: you’re a strong communicator with the ability to motivate, inspire, and influence cross-functional teams. You’re a natural planner and organizer and can effectively manage bandwidth and resources inside and outside your organization to bring about the successful completion of key objectives and initiatives. - Eager to drive impact: you believe results matter. You’re motivated to drive improvements in the business as reflected in operating metrics, our P&L, and reduced pain points for internal and external customers. QUALIFICATIONS - Your primary residence must be in California - Real estate experience preferred: At least 1 year (we’d love more!!). Solid customer service experience in a high-volume environment could be a great substitute. - Knowledge of legal documents with ability to analyze and evaluate documents as they relate to closings is a must. - Software experience with Resware strongly desired. - Commercial and/or multi-state experience is a major plus. - Excellent verbal and written communication skills. Professional communication skills with clients are a must! - Strong problem-solving, analytical, and organizational skills. Deadline-driven. - Team player attitude – you enjoy helping your team members be successful! Why choose OS National? OS National offers its employees a comprehensive suite of benefits that include: - Medical, dental, and vision insurance health benefits - Competitive compensation - Benefits effective on 1st day of employment - Volunteer time off and much more! OS National is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

Are you intrigued by the thought of revolutionizing a trillion-dollar industry? Do you want to be part of a cutting-edge company that is customer-obsessed? A company growing at lightning speed that is full of career growth opportunities. If so, we are seeking smart, customer-focused, and energetic professionals to join our team to help us to the next level of excellence! Who is OS National LLC.? OS National LLC is a Title and Escrow company that focuses on providing boutique service on a national platform. Our delivery solutions include a full complement of origination and default services directed at leading national mortgage originators and servicers. We offer a centralized, single point of contact which creates efficiency throughout our process and reduces operating costs for everyone involved. We are part of the Opendoor family, revolutionizing the home buying experience. OS National is a place where you can begin your career AND expand your professional development. We appreciate different points of view and understand that appreciation leads to innovation. We want to partner with you to grow your career because we understand that our business benefits when your career expands and blossoms. WE BELIEVE IN: Kindness. Appreciation. Growth. Respect. SUMMARY As an Escrow Closer, you will own the escrow closing process, including compliance with real estate contracts, lender instructions, title insurance requirements, and other written instructions. You’ll prepare all closing documents necessary to ensure title insurance is issued at closing. High levels of accuracy, attention to detail, and the ability to prioritize, multi-task, and focus on deadlines will determine your success in this role. ESSENTIAL DUTIES AND RESPONSIBILITIES - Responsible for effectively managing the real estate closing transaction for insuring title insurance. This position requires the Escrow Closer to exercise independent judgment and to possess the knowledge and experience necessary to efficiently handle situations which may arise during the closing process. - Manage the real estate closing process, including compliance with real estate contracts, lender instructions, title requirements, company requirements and other written instructions. - Understand the escrow process to determine what steps need to be taken to transfer the title of property pursuant to the conditions called for in the real estate contract and lender instructions. - Collaborate with the title department to resolve title issues such as legal descriptions, easements, lot splits, vesting, all tax liens, abstracts of judgments, bankruptcies, boundary disputes, encroachments, lis pendens, etc. - Prepare all closing documents necessary to ensure title insurance is issued at closing. - Oversee the issuance of checks, bills and statements, receipts, and any other documents needed to ensure customer satisfaction. - Secure all documents (corrective and others) that may be required for the issuance of title insurance. - Conduct closing with customer, realtor, lenders, and attorneys. - Assist customers and clients with closing related questions. - Prior to disbursement, confirm all funds are collected, all appropriate documents are checked for accuracy, signatures are collected, and acknowledgements and legal descriptions are correct. - Correct all taxes due, HOA dues, and any delinquencies and/or principal and interest. - Ensure all payoffs have been collected, mailed, delivered or wired according to instructions. - Verify against the HUD statement that all disbursements have been paid correctly. - Prior to recording, verify all legal documents for correct acknowledgements, legal, and lien information. - When needed, delegate work to and manage work of escrow assistants in the real estate transaction process. - Manage and develop client relationships to ensure future real estate closing transactions. - Correspond with lenders, builders, real estate agents and attorneys as needed. SUCCESS CRITERIA - Customer-first: you care deeply about our customers, and you understand that we exist, first and foremost, to serve a customer's needs. - Solutions-orientation: you thrive in a fast-paced, ever-changing environment, and are able to shift gears comfortably. You can decide and act without having the total picture. - Both a thinker and a “doer”: you’re a strategic thinker who can go deep on a business and understand its core drivers, and how various processes throughout the business interplay with each other. You’re biased towards action, and have a knack for making things work, even with limited resources. - A creative problem solver: you have a proven track record of thinking “outside the box” to solve complicated problems. You have a global perspective, sound business judgment, and are truth-seeking in your solutioning and decisioning. You are also willing to roll up your sleeves and do whatever it takes to solve the problem. - Highly collaborative: you’re a strong communicator with the ability to motivate, inspire, and influence cross-functional teams. You’re a natural planner and organizer, and can effectively manage bandwidth and resources inside and outside your organization to bring about the successful completion of key objectives and initiatives. - Eager to drive impact: you believe results matter. You’re motivated to drive improvements in the business as reflected in operating metrics, our P&L, and reduced pain points for internal and external customers. QUALIFICATIONS - Real estate experience preferred: At least 1 year (we’d love more!!). Solid customer service experience in a high-volume environment could be a great substitute. - Knowledge of legal documents with ability to analyze and evaluate documents as they relate to closings is a must. - Software experience with Ramquest and Resware strongly desired. Experience with Softpro, LandTech, or similar software will also be considered. - Commercial and/or multi-state experience is a major plus. - Excellent verbal and written communication skills. Professional communication skills with clients are a must! - Strong problem-solving, analytical, and organizational skills. Deadline-driven. - Team player attitude – you enjoy helping your team members be successful! - Ability to be licensed in Texas. Why choose OS National? OS National offers its employees a comprehensive suite of benefits that include: - Medical, dental, and vision insurance health benefits - Competitive compensation - Benefits effective on 1st day of employment - Volunteer time off and much more! OS National is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

Role Description As an Escrow Closer, you will own the escrow closing process, including compliance with real estate contracts, lender instructions, title insurance requirements, and other written instructions. You will be the single point of contact for all parties from the time we receive the contract through closing. You will prepare all closing documents necessary to ensure title insurance is issued at closing. High levels of accuracy, attention to detail, and the ability to prioritize, multi-task, and focus on deadlines will determine your success in this role. Essential Duties and Responsibilities - Manage the real estate closing process, including compliance with real estate contracts, lender instructions, title requirements, company requirements, and other written instructions. - Understand the escrow process to determine necessary steps for title transfer as per real estate contract and lender instructions. - Collaborate with the title department to resolve title issues such as legal descriptions, easements, lot splits, vesting, tax liens, abstracts of judgments, bankruptcies, boundary disputes, encroachments, lis pendens, etc. - Prepare all closing documents necessary to ensure title insurance is issued at closing. - Oversee the issuance of checks, bills and statements, receipts, and any other documents needed for customer satisfaction. - Secure all documents (corrective and others) required for title insurance issuance. - Act as the single point of contact for Buyers, Sellers, Agents, Lenders, and others. - Assist customers and clients with closing-related questions. - Prior to disbursement, confirm all funds are collected, documents checked for accuracy, signatures collected, and acknowledgements and legal descriptions are correct. - Correct all taxes due, HOA dues, and any delinquencies and/or principal and interest. - Ensure all payoffs have been collected, mailed, delivered, or wired according to instructions. - Verify against the HUD statement that all disbursements have been paid correctly. - Prior to recording, verify all legal documents for correct acknowledgements, legal, and lien information. - Delegate work to and manage escrow assistants in the real estate transaction process when needed. - Manage and develop client relationships to ensure future real estate closing transactions. Success Criteria - Customer-first: You care deeply about our customers and understand that we exist to serve their needs. - Solutions-orientation: You thrive in a fast-paced environment and can shift gears comfortably. - Both a thinker and a “doer”: You’re a strategic thinker who understands core business drivers and processes. - A creative problem solver: You have a proven track record of thinking outside the box to solve complicated problems. - Highly collaborative: You’re a strong communicator who can motivate and influence cross-functional teams. - Eager to drive impact: You believe results matter and are motivated to drive improvements in the business. Qualifications - A minimum of 3-5 years closing experience is required. - Excellent customer service skills, including the ability to interact professionally with Buyers, Sellers, Agents, and Lenders. - Excellent verbal and written communication skills. - Knowledge of the escrow process and closing documents is required, including the ability to review and analyze documents. - Experience with Qualia/Resware is strongly preferred; experience with Softpro or similar software will also be considered. - Multi-state experience is a major plus. - Strong problem-solving, analytical, and organizational skills; deadline-driven. - Team player attitude – you enjoy helping your team members be successful! - Ability to be licensed in Texas. Benefits - Medical, dental, and vision insurance health benefits. - Competitive compensation. - Benefits effective on 1st day of employment. - Volunteer time off and much more!

Are you intrigued by the thought of revolutionizing a trillion-dollar industry? Do you want to be part of a cutting-edge company that is customer-obsessed? A company growing at lightning speed that is full of career growth opportunities. If so, we are seeking smart, customer-focused, and energetic professionals to join our team to help us to the next level of excellence! Who is OS National LLC.? OS National LLC is a Title and Escrow company that focuses on providing boutique service on a national platform. Our delivery solutions include a full complement of origination and default services directed at leading national mortgage originators and servicers. We offer a centralized, single point of contact which creates efficiency throughout our process and reduces operating costs for everyone involved. We are part of the Opendoor family, revolutionizing the home buying experience. OS National is a place where you can begin your career AND expand your professional development. We appreciate different points of view and understand that appreciation leads to innovation. We want to partner with you to grow your career because we understand that our business benefits when your career expands and blossoms. WE BELIEVE IN: Kindness. Appreciation. Growth. Respect. Location This is a remote based position in the US and is only available in the following states: AL, AZ, AR, CA, CO, FL, GA, ID, IL, IN, MI, MN, MO, NC, NV, OK, OH, PA, OR, SC, TN, TX, VA, WA, WV. About the Team As an Escrow Closer, you will own the escrow closing process, including compliance with real estate contracts, lender instructions, title insurance requirements, and other written instructions. You’ll prepare all closing documents necessary to ensure title insurance is issued at closing. High levels of accuracy, attention to detail, and the ability to prioritize, multi-task, and focus on deadlines will determine your success in this role. What You Will Do - Effectively manage the real estate closing transaction for insuring title insurance. - Exercise independent judgment and to possess the knowledge and experience necessary to efficiently handle situations which may arise during the closing process. - Manage the real estate closing process, including compliance with real estate contracts, lender instructions, title requirements, company requirements and other written instructions. - Understand the escrow process to determine what steps need to be taken to transfer the title of property pursuant to the conditions called for in the real estate contract and lender instructions. - Collaborate with the title department to resolve title issues such as legal descriptions, easements, lot splits, vesting, all tax liens, abstracts of judgments, bankruptcies, boundary disputes, encroachments, lis pendens, etc. - Prepare all closing documents necessary to ensure title insurance is issued at closing. - Oversee the issuance of checks, bills and statements, receipts, and any other documents needed to ensure customer satisfaction. - Secure all documents (corrective and others) that may be required for the issuance of title insurance. - Conduct closing with customer, realtor, lenders, and attorneys. - Assist customers and clients with closing related questions. - Prior to disbursement, confirm all funds are collected, all appropriate documents are checked for accuracy, signatures are collected, and acknowledgements and legal descriptions are correct. - Correct all taxes due, HOA dues, and any delinquencies and/or principal and interest. - Ensure all payoffs have been collected, mailed, delivered or wired according to instructions. - Verify against the HUD statement that all disbursements have been paid correctly. - Prior to recording, verify all legal documents for correct acknowledgements, legal, and lien information. - When needed, delegate work to and manage work of escrow assistants in the real estate transaction process. - Manage and develop client relationships to ensure future real estate closing transactions. - Correspond with lenders, builders, real estate agents and attorneys as needed. What You Need - At least 2+ years of Escrow experience - Must have knowledge of legal documents with the ability to analyze and evaluate documents as they relate to closings. - Software experience with Ramquest and Resware strongly desired (Experience with Softpro, LandTech, or similar software will also be considered). - Commercial and/or multi-state experience is a major plus. - Excellent verbal, written, and interpersonal communication skills. - Client and Customer facing experience are a must. - Proven problem-solving, analytical, and organizational skills with a deadline-driven approach. - Team player attitude – you enjoy helping your team members be successful! Values and Competencies - Customer-first: you care deeply about our customers, and you understand that we exist, first and foremost, to serve a customer's needs. - Solutions-orientation: you thrive in a fast-paced, ever-changing environment, and are able to shift gears comfortably. You can decide and act without having the total picture. - Both a thinker and a “doer”: you’re a strategic thinker who can go deep on a business and understand its core drivers, and how various processes throughout the business interplay with each other. You’re biased towards action, and have a knack for making things work, even with limited resources. - A creative problem solver: you have a proven track record of thinking “outside the box” to solve complicated problems. You have a global perspective, sound business judgment, and are truth-seeking in your solutioning and decisioning. You are also willing to roll up your sleeves and do whatever it takes to solve the problem. - Highly collaborative: you’re a strong communicator with the ability to motivate, inspire, and influence cross-functional teams. You’re a natural planner and organizer, and can effectively manage bandwidth and resources inside and outside your organization to bring about the successful completion of key objectives and initiatives. - Eager to drive impact: you believe results matter. You’re motivated to drive improvements in the business as reflected in operating metrics, our P&L, and reduced pain points for internal and external customers. Compensation Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The U.S. pay range for this position in most locations  is $28.85 - $36.06 hourly. In the SF Bay Area of California and Seattle, WA area, the hourly range is $35.10 - $43.75. Pay within this range varies by work location and may also depend on your qualifications, job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. We also offer a comprehensive package of benefits including paid time off, 12 paid holidays per year, medical/dental/vision insurance, basic life insurance, and 401(k) to eligible employees. #LI-LS #LI-Remote Why choose OS National? OS National offers its employees a comprehensive suite of benefits that include: - Medical, dental, and vision insurance health benefits - Competitive compensation - Benefits effective on 1st day of employment - Volunteer time off and much more! OS National is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.