• Identify, isolate, document, and fix any localization / linguistic issues and verify fixes by using test tools or databases. • Follow and complete Test Cases / Checklists to perform targeted testing and execute relevant testing processes and procedures. • Write bug descriptions based on company standards and client specifications. • Apply knowledge of user preferences in Target Market to influence the client’s product. • Proactively look for gaps in test coverage. • Collaborate with partner teams in testing the product. • Offer constructive feedback on gameplay, fun factor, and game balance based on knowledge of target market. • Complete all other tasks that are deemed appropriate for the role.

Title: Enterprise Systems QA Engineer Location: San Jose United States Full time Job Description: What you can expect The Digital Transformation team at Zoom seeks a QA Automation Engineer with expertise in AI-driven testing to enhance quality across enterprise platforms. Responsibilities include creating scalable automation frameworks, integrating AI-based testing, and supporting continuous quality via CI/CD pipelines. This role involves collaborating with Systems Analysts, Architects, and various technology teams to address business needs and improve Direct Sales and Partner programs. The ideal candidate thrives on adapting to challenges, working efficiently, and contributing to innovative solutions in a fast-evolving environment. This position requires technical expertise, problem-solving skills, and a proactive approach to delivering high-quality outcomes. About the Team Zoom's Information Technology team is dedicated to delivering customer happiness, enhancing business efficiency, and fostering agility through innovation, data insights, and automation. Our impact is evident in seamless user experiences, streamlining processes, and supporting Zoom's growth in communication and collaboration. Responsibilities - Designing, developing, and maintaining scalable automation frameworks for web, API, and Salesforce/Billing platform integrations with precision and efficiency. - Implementing comprehensive automated test coverage for functional, regression, and integration testing to ensure thorough validation of system performance and reliability. - Leveraging AI-driven testing tools and LLM-based solutions enables intelligent test generation, predictive defect detection, and automation with self-healing capabilities. - Integrating automated tests into CI/CD pipelines ensures continuous testing while accelerating software release cycles. - Analyzing test results, logs, and data to determine root causes and ensure resolution of defects effectively. - Evaluating and adopting advanced automation tools, AI testing platforms, and quality engineering best practices ensures efficiency and innovation in processes. - Promoting an automation-first, AI-driven testing approach while mentoring QA engineers across various teams. What we're looking for - 8+ years of QA Automation / Quality Engineering experience, including enterprise platforms. - Demonstrate extensive experience testing Salesforce (Sales Cloud, CPQ) and billing platforms such as Zuora, CPQ, Stripe Billing, or comparable systems. - Gain practical experience using automation frameworks for testing user interfaces, application programming interfaces, and system integrations. - Demonstrate expertise using tools such as Playwright, Selenium, or comparable technologies. - Demonstrate programming expertise in JavaScript, TypeScript, Java, or Python. - Demonstrate expertise in testing and validating APIs using tools such as Postman and REST Assured. - Possess experience with CI/CD integration using tools such as GitLab CI, Jenkins, and GitHub Actions. - Demonstrate knowledge of AI-powered testing, advanced automation, or self-repairing frameworks. - Work in Agile or DevOps environments alongside cross-functional teams. Salary Range or On Target Earnings: Minimum: $98,900.00 Maximum: $228,700.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement for more information of how we use your data.

• Conduct web, network, mobile, and API penetration tests to identify vulnerabilities. • Support team assessments, simulating real-world attack scenarios. • Develop and execute custom exploits, scripts, and attack chains. • Conduct source code reviews for security weaknesses in applications. • Assess cloud security in AWS, Azure, and GCP, as well as containerized environments like Docker and Kubernetes. • Collaborate with blue teams, SOC analysts, and developers to remediate findings. • Write detailed technical reports and present findings to technical and non-technical stakeholders. • Stay updated on zero-day vulnerabilities, APT tactics, and emerging threats. • Participate in CTFs, security research, and bug bounty programs to refine skills.

• Ensure all inbound materials ordered comply with policy • Manage claims for freight and damages directly with vendors • Verify all inbound material receiving attachments to comply with the company's policy • Enter final pricing and support accounting for verification of purchase orders • Support QA and purchasing as needed