• Define the vision, strategy, and roadmap for the AWS Connect platform, aligning with business objectives and customer service goals. • Develop a phased migration plan, ensuring minimal disruption to operations while maximizing value realization. • Explore emerging contact center innovations and industry best practices to drive most relevant new experiences for member and agents • Define key performance indicators (KPIs) and success metrics to measure the impact of modernization efforts and effectiveness of new experiences. • Define repeatable business components which will deliver standardization across plans but flexibility for LOB specific needs. • Own prioritization of migration process from legacy telephony systems to AWS Connect, ensuring a smooth transition with minimal impact on customer service operations. • Work closely with engineering, cloud infrastructure, and operations teams to ensure the successful implementation and optimization of AWS Connect. • Partner with Customer Service, IT, Compliance, and Security teams to align business requirements, customer needs, and technical feasibility. • Communicate program progress, risks, and key updates to senior leadership and stakeholders, ensuring alignment with business objectives. • Identify opportunities to enhance the agent and customer experience by leveraging AWS Connect’s AI/ML, automation, and analytics capabilities. • Define and implement self-service capabilities, IVR enhancements, and omnichannel communication strategies to improve efficiency. • Monitor system performance, identify bottlenecks, and continuously optimize the telephony experience post-migration. • Ensure the migration meets compliance, security, and data privacy requirements, including PCI-DSS and other regulatory standards. • Proactively identify risks associated with the migration and develop mitigation strategies. • Implement best practices for call recording, quality monitoring, and data retention in AWS Connect.

• Define and execute the product vision and roadmap • Design and ship best-in-class features • Translate user insights and behavioral data into front-end experiences • Reimagine the product deal experience within our ecosystem • Champion a rapid test-and-learn culture • Partner with Business Development to expand integrations and partnerships • Stay ahead of market trends, competitor strategies, and emerging technologies

• Own product or major platform level functionality end to end through the entire software development life cycle • Partner with sales, marketing, and other cross-functional stakeholders to identify, prioritize, develop, and deliver world-class cyber-exposure offerings • Quantify success metrics for the team and establish attainable goals • Communicate to executive leadership and provide visibility to team contributions • Represent Tenable as a subject matter expert in industry forums and with top-tier analysts (Gartner, Forrester) to shape the evolution of the Exposure Management market • Partner horizontally and vertically across the company to ensure alignment on strategy, deliverables, execution, and messaging • Collaborate closely with Marketing and Sales to define product positioning and core messaging for major launches • Responsible for driving the product strategy through influence, motivation, and relationships across the organization • May perform other duties and responsibilities that management may deem necessary from time to time • Help protect the world's largest enterprises by managing a platform that processes billions of exposure data points daily

• As a Senior Product Manager (PM) at Moniepoint, you will be seen as the business leader of your own product area and will lead your own dedicated product engineering team. • You will be accountable for meeting business objectives and driving KPIs by delivering solutions end-to-end in line with customer needs. • You will be identifying problems and opportunities, finding solutions with designers and other stakeholders, translating solutions to user experiences & product requirements and ensuring your team is delivering the solutions designed. • You will measure the success of your solutions and iterate when needed. • You will have your own dedicated engineering team delivering solutions that contribute to our core business objectives with responsibility for the successful implementation and deployment of products that our customers love by driving user research, gathering product requirements, implementing, testing and deploying our software products features. • You will work closely with the design, engineering, growth/marketing, compliance, legal and other related teams to define and execute the next important thing to work on. • As the Product Manager on the Retention team, you will lead the delivery of smooth, high-quality user experiences across our Foreign Exchange (FX) app. • Your focus will be on reducing churn and strengthening customer loyalty throughout the lifecycle after a user completes their first transaction. • You will have end-to-end ownership of key product areas including Home, Profile, Settings, Notification Centre, Login, Limits, and Account Closure across both mobile and web FX platforms.