Role Description Benefit & Eligibility Specialists (BESs) are responsible for making financial eligibility determinations for Medicaid programs. BESs provide customer service to diverse populations in a variety of settings that may include in person, phone, and/or call center. The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance. Major duties and responsibilities include but are not limited to: - Completing financial eligibility determinations for ALTCS, SSI MAO, Medicare Savings, KidsCare, Specialty Medicaid and the FTW programs following productivity, timeliness, and quality guidelines. - Scheduling and conducting interviews. - Communicating with customers after the interview to include requesting information, status updates and final decision. - Requesting eligibility verification from multiple sources and reviewing documentation in various systems. - Researching, following, and applying prescribed policies and procedures. - Documenting throughout the application process as needed, actions taken, relevant case information, and eligibility related material in case records until final case determination is made using HEAplus system. - Participating in team meetings, AMS Process improvement, and assisting with special projects. Qualifications - Knowledge of a call center environment. - Knowledge of Medicare and Medicaid Programs. - Knowledge of State and Federal rules and statutes. - Knowledge of ALTCS, SSI MAO, Medicare Savings, KidsCare, Specialty Medicaid, and the FTW financial eligibility policies and procedures. - Knowledge of budget calculations used to determine eligibility. - Knowledge of community resources. - Knowledge of Arizona Management System (AMS). Requirements - Must have a high school diploma or General Equivalency Diploma (G.E.D.) and 6 months customer service related work experience. - Must successfully pass a test appropriate to area of assignment. - Chinle office only: Bilingual (fluent) in Navajo. - Preferred: 1 year customer service related work experience. - Bilingual (Spanish) a plus but not required. Benefits - 10 paid holidays per year. - Paid Vacation and Sick time off (13 and 12 days per year respectively) - start earning it your 1st day (prorated for part-time employees). - Paid Parental Leave - Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program). - Other Leaves - Bereavement, civic duty, and military. - A top-ranked retirement program with lifetime pension benefits. - A robust and affordable insurance plan, including medical, dental, life, and disability insurance. - Participation eligibility in the Public Service Loan Forgiveness Program (must meet qualifications). - RideShare and Public Transit Subsidy. - A variety of learning and career development opportunities.

Role Description As a Nekst Transaction Specialist, you will play a pivotal role in supporting real estate professionals by managing and coordinating complex transaction workflows across multiple brokerages and regions. - Managing end-to-end real estate transactions from contract to close within Nekst - Coordinating with agents, clients, escrow officers, and vendors to ensure transaction milestones are met - Supporting and improving transaction coordination workflows across various brokerages - Ensuring compliance with state-specific regulations, brokerage requirements, and documentation standards - Maintaining organized, up-to-date transaction files and records in Nekst and internal systems - Monitoring timelines, identifying risks, and resolving issues to prevent closing delays - Adapting workflows for regional differences while maintaining consistent service quality - Communicating updates, deadlines, and requirements across stakeholders and time zones - Implementing and refining best practices to improve efficiency and scalability - Assisting with training and supporting team members on Nekst and transaction processes Qualifications - 3+ years of real estate transaction coordination experience - Proven experience managing end-to-end real estate transactions from contract to close - Ability to handle multiple concurrent real estate transactions across different regions - Strong proficiency with Nekst or similar real estate transaction management platforms - Solid understanding of real estate transactions from contract to closing - Experience supporting United States real estate transactions - Experience coordinating and communicating with real estate agents, clients, escrow/title officers, and vendors throughout a transaction - Experience ensuring real estate transaction compliance with state-specific regulations, brokerage requirements, and documentation standards Requirements - Experience using Darwin - Experience using Broker Kit - Strong attention to detail and organizational/documentation skills - Effective communication skills with agents, clients, and cross-functional teams - Proactive problem-solving ability - Adaptability in fast-paced environments with shifting priorities and regional nuances Benefits - Permanent WFH opportunities - Part-Time, Full-Time - Health & Wellness Allowance - Paid Time Off (PTO) Yearly - Monthly Bonus Drawings - Loyalty & Performance Bonuses - Profit Sharing - Professional Development Training - Community of Unicorns

Role Description As a Coding Edits Specialist, you will: - Assign diagnosis and procedure codes using the appropriate coding classification system on all episodes of care in various settings. - Analyze questionable documentation to ensure accuracy and resolve identified issues. - Utilize ICD 10-CM, CPT, and HCPCS according to CMS requirements for hospital billing. - Achieve and maintain 95% accuracy on quality reviews and assigned productivity standards. - Be familiar with Ambulatory Payment Categories (APCs), OPPS, NCCI guidelines, and other medical necessity/compliance guidelines. - Verify, edit, and/or enter charges based on documentation or payer/billing. - Maintain knowledge of applicable rules, regulations, policies, laws, and guidelines impacting the coding area. - Follow coding workflows for service type, including compliance reviews. - Submit physician queries when clarification of documentation is needed. - Facilitate positive working relationships with physicians, nurses, medical staff, and hospital employees. - Assist in training and reviewing the work of other coders for accuracy and efficiency. - Make recommendations to the supervisor and implement and monitor results as appropriate. - Seek advice and guidance as needed to ensure proper understanding. - Assist others with responsibilities and adjust work schedule to meet department needs. - Use independent discretion/decision-making while effectively working remotely. - Attend required educational webinars, conference calls, and coding seminars. - Maintain coding education hours and renew annual coding credentials as applicable. - Complete all assigned compliance courses within the designated period. - Conform to AHIMA’s Code of Ethics and Standards of Ethical Coding. - Ensure patient/employee privacy and dignity by maintaining confidentiality. - Perform other related job tasks or responsibilities as assigned. Qualifications - Associate degree in health-related field preferred. - One year of outpatient coding experience in an acute care hospital is preferred. - Certifications: CCA, CPC, CCS, or RHIT preferred. Requirements - Must be authorized to work in the United States without employer sponsorship. Benefits - Comprehensive Benefits: Multiple levels of medical, dental, and vision coverage for full-time and part-time employees. - Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave, and paid time off. - Financial & Career Growth: Higher education and certification tuition assistance, loan assistance, and 401(k) retirement package with company match. - Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services, and discount programs). - Professional Development: Ongoing learning and career advancement opportunities.

Role Description The Lead Nurturing Specialist is responsible for managing and converting inbound leads through consistent, high-quality follow-up. This remote role supports 2–3 Burn Boot Camp locations, improving speed to lead, engagement, and conversion rates. Key Responsibilities - Execute outbound calls, SMS, and email follow-up - Maintain rapid response times to new inquiries - Qualify leads and book appointments - Support trial-to-membership conversions - Log all activity accurately in CRM systems - Communicate urgent needs to gym teams - Meet defined KPIs (speed to lead, contact rate, conversions) Qualifications - Strong written and verbal communication skills - Highly organized with strong attention to detail - Process-driven and able to work independently - Customer-focused with a passion for service - Sales confidence or willingness to learn - Reliable internet and quiet workspace required - Work aligned with gym operating hours (early mornings and evenings) Company Description Burn Boot Camp is one of the fastest-growing fitness franchises in the nation and has experienced rapid growth since its founding in 2015. We move like our members - with purpose and fast-paced. We aim to inspire, empower, and transform lives through community-based fitness.