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Enverus, founded in 1999, is a leading energy-focused SaaS company that provides comprehensive data and analytics solutions across the energy sector. The company emphasizes a cultu
Owner Relations Agent
Location
United States
Posted
81 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Owner Relations Agent
Enverus
Role Description We are currently seeking an Owner Relations Agent to join our Customer Support team. This role offers the opportunity to join a rapidly growing company delivering industry-leading solutions to customers in the world’s most dynamic and fastest-growing sector. - Answer incoming owner relations call regarding various issues, including revenue, land, division orders, JIB, A/R, and A&P. - Log owner inquiries in a case tracking system and follow-up on outstanding unresolved inquiries. - Respond promptly to companies needs and add value by building relationships and trust through client interactions. - Manage difficult or emotional situations with a calm, non-defensive, and respectful manner. - Participate in cross-training to develop new skills, expand knowledge, and improve the business and customer experience. Qualifications - Demonstrated ability to manage multiple tasks and clients. - Ability to multi-task between several critical client situations at the same time. - Ability to professionally interface with clients over the phone or through email. - Strong self-motivation, and the ability to work both independently or with a team. - Strong organizational skills, sets priorities, and meets deadlines. - Excellent written, oral, and interpersonal communication skills. - 2-5 years of industry-related experience and/or training in the field of revenue accounting and/or land, JIB, A/P, regulatory, marketing, or production. - Proficiency in all Microsoft Office applications and various oil and gas software programs. - High School degree or equivalent. Benefits - Medical - Dental - Vision - Income Protection (disability, life/AD&D, critical illness, accident) - Employee Assistance Program (EAP) - Healthcare Spending Account (HSA), Commuter - Lifestyle & Wellbeing Program - Pet Insurance
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