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Kyndryl

We design, build, manage and modernize the mission-critical technology systems that the world depends on every day.

Senior Associate – HR Services, Benefits

Human ResourcesHuman ResourcesFull TimeRemoteSeniorTeam 10,001+Since 2021H1B SponsorCompany SiteLinkedIn

Location

Hungary

Posted

19 days ago

Salary

0

Seniority

Senior

Bachelor Degree3 yrs expCzechEnglish

Job Description

Senior Associate – HR Services, Benefits

Kyndryl

• Deliver end‑to‑end administration of employee benefits programs (e.g. medical, life, retirement, wellness, leave‑related benefits) in accordance with local policies and regulations • Process employee benefits events including enrollments, changes, and terminations in HR systems (e.g. Workday or equivalent) • Maintain accurate and complete benefits records across HR systems and required local documentation • Act as a subject‑matter resource for benefits processes, ensuring consistency and policy adherence across cases • Respond to employee and manager inquiries related to benefits, providing clear guidance on eligibility, coverage, and processes • Support HR Business Partners and HR Services colleagues with benefits‑related escalations and complex cases • Partner with Payroll to ensure correct benefits deductions and compliance with statutory requirements • Provide high‑quality customer service in line with HR Services SLAs and experience standards • Coordinate with external benefits providers and brokers to resolve operational issues and support program changes • Support benefits audits and compliance reviews by providing accurate data and documentation • Ensure benefits administration complies with local labor laws, statutory requirements, and internal HR policies • Escalate risks or compliance concerns proactively and support remediation actions • Identify opportunities for process standardization, simplification, and automation within benefits delivery • Participate in HR transformation initiatives such as benefits system implementations, country transitions, or process redesign • Support documentation of SOPs, process maps, and service catalogues for benefits services • Contribute to continuous improvement of mindset within HR Services • Manage physical and digital benefits‑related documentation where required • Ensure data accuracy, confidentiality, and GDPR compliance in handling employee information • Support ad‑hoc reporting requests and operational metrics related to benefits delivery • Support assigned country or multi‑country portfolio depending on organizational setup

Job Requirements

  • 1-3 years of experience in HR operations, benefits administration, or shared services environment
  • Practical knowledge of employee benefits programs and HR compliance requirements
  • 1-3 years of experience working with HR systems (e.g. Workday) and service management tools
  • Strong attention to detail and ability to manage multiple priorities in a fast-paced environment
  • Proficiency in Microsoft Office tools (especially Excel, Word, Outlook) for documentation, tracking, and reporting
  • Fluent Czech (mandatory)
  • Good working knowledge of English (written and spoken)
  • Bachelor’s degree or equivalent experience in Human Resources, Business Administration, or a related field

Benefits

  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development programs

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