Role Description This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home. Leads a team responsible for the design, delivery, reliability, and lifecycle management of storage platforms and services (e.g., block/file/object storage, storage software/firmware, and/or storage infrastructure). Owns technical execution, people leadership, operational excellence, and cross-functional alignment to deliver roadmap commitments with high quality and customer-impact focus. Key responsibilities - Deliver roadmap outcomes: - Plan and execute releases/projects across storage software and/or hardware, meeting schedule, quality gates, and customer commitments. - Technical leadership: - Guide architecture and design reviews; drive engineering best practices for reliability, performance, scalability, maintainability, and security. - Operational excellence: - Establish and continuously improve engineering processes (Agile execution, requirements refinement, work breakdown structures, risk/dependency tracking, and metrics-based decision making). - Quality & compliance: - Ensure robust test strategy, automation, and release readiness; drive timely remediation of critical defects, CVEs, and customer-impact issues. - Incident and escalation management: - Lead structured response for customer escalations, postmortems/root-cause analysis, and corrective/preventive actions. - Cross-functional collaboration: - Partner with product management, program management, QA, release engineering, SRE/ops, security, and field/customer teams to align scope, priorities, and delivery. - People leadership: - Hire, onboard, coach, and develop engineers and tech leads; set goals, provide feedback, support career growth, and build a culture of accountability and inclusion. - Resource and budget planning: - Manage capacity, staffing plans, and vendor/contractor engagement as needed; balance sustaining work with innovation. - Vendor/open-source engagement: - Manage dependencies on third-party components, upstream communities, and vendors; evaluate build vs. buy decisions. - Documentation and readiness: - Ensure engineering produces clear functional specs, runbooks, and operational documentation to support deployment and supportability. Qualifications - Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, or related field (or equivalent practical experience). - 8+ years in storage, systems, platform, or infrastructure engineering (software and/or hardware), including end-to-end delivery of production systems. - 3+ years of people management experience leading engineers (hiring, performance management, coaching, and career development). - Strong fundamentals in at least two of the following: distributed systems, Linux internals, networking, filesystems, storage protocols, performance engineering, or systems reliability. - Experience delivering and operating storage platforms (e.g., block/file/object) with defined SLAs/SLOs, instrumentation/telemetry, and on-call/incident response practices. - Experience with modern engineering workflows: source control, CI/CD, automated testing, code review, and release management. - Working knowledge of security practices relevant to storage systems (e.g., threat modeling, secure SDLC, vulnerability management/CVEs, access control, encryption at rest/in transit). - Ability to communicate clearly with technical and non-technical stakeholders; produce crisp status, risks, and decision logs. Requirements - Experience with one or more storage technologies: Lustre, GPFS/Spectrum Scale, Ceph, DAOS, ZFS, NVMe-oF, iSCSI, NFS/SMB, S3-compatible object storage. - Experience with Kubernetes storage (CSI), containerized storage services, and cloud/hybrid storage architectures. - Background in performance benchmarking and tuning (IOPS, throughput, latency), including workload characterization and capacity planning. - Experience driving architecture modularity and standard interfaces across components/teams. - Experience leading geographically distributed teams and/or global follow-the-sun operations. - Familiarity with program management practices (WBS, Gantt, dependency/risk tracking) and requirements refinement processes. - Master’s degree in a relevant field. Leadership expectations - Build a culture of shared accountability, ownership, and urgency while maintaining psychological safety. - Set clear priorities and translate strategy into executable plans with measurable outcomes. - Model strong engineering judgment: make timely decisions, escalate early, and manage risk transparently. - Invest in talent: mentorship, succession planning, skill development, and effective delegation to tech leads. - Promote operational discipline: documentation, repeatable processes, and continuous improvement based on data. Benefits - Health & Wellbeing: Comprehensive suite of benefits that supports physical, financial, and emotional wellbeing. - Personal & Professional Development: Specific programs catered to helping you reach any career goals you have. - Unconditional Inclusion: A culture that celebrates individual uniqueness and values varied backgrounds.