Role Description This position is responsible for the profit and loss performance of the defined system operation; works with General Manager and functional leaders to ensure cultural and business objectives. Oversees the day-to operations related to all installation and service work as well as related activities. - Manages Field Service Supervisors, Technicians, and Partners (contractors) to ensure compliance with company guidelines regarding quality, customer service, safety, work-order completion and closeout, and productivity requirements. - Responsible for the training and development of department employees. - Participates in the prompt resolution of escalated work orders. - Communicates effectively with customers, management, employees, and installation and service partners (contractors). - Assists in the development and management of the department’s operating budget in accordance with corporate guidelines. - Management responsibility for the day-to-day operations of the entire system. - Provides leadership and direction to local staff, including but not limited to hiring, disciplining, motivating and assessing management performance, and identifying developmental needs and solutions. - Position is responsible for direct supervision of system support positions including development, performance management, and disciplinary actions as appropriate. - Reviews key measurement reports and financial statements to determine performance against objectives and then revises objectives and establishes action plans to meet objectives. - Verifies, monitors, and approves all expenses and capital expenditures before submission to the General Manager. - Provides financial oversight of inventory purchases, tracking, inventory levels and controls, and purchase order approvals. - Acts as the liaison between the technical team and internal customers such as Marketing, Tech Ops, NOC, and Customer Care. - Investigates methods and procedures to better monitor the network and respond to issues. - Interfaces with operations and provides onsite assistance to ensure compliance with company standards for network-related equipment. - Provides after-hours technical support and technical troubleshooting including providing proper escalation to corporate personnel. - Performs other duties as assigned. Qualifications - Bachelor’s degree (B.S.) from four-year college or university and seven to ten years of related experience including two years of operations management, or equivalent combination of education and experience. - Ability to work with mathematical concepts such as probability and statistical inference. - Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. - Ability to define problems, collect data, analyze data, establish facts, and draw valid conclusions. - Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. - Ability to handle confidential material and information. - Individual must be organized, able to multi-task under pressure. - Must be able to read, write and speak English, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. - Ability to write reports, business correspondence, and procedure manuals. - Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. - Demonstrated understanding of all aspects of service provider networks. - Five years of Service Provider network experience and/or training. - Ability to work with a diverse group of dedicated engineering professionals. - Understand and interpret data from various reports regarding network stability. Requirements - MS Office software, business or general ledger software, Internet, email, and database software as required. - Knowledge with FTP, Telnet, and SSH protocols. Physical Demands/Working Conditions - Regularly required to talk, hear, and communicate effectively. - Frequently required to sit, stand, bend at the knees and waist, and walk. - Required to use hands to type, handle objects, and paperwork. - Required to reach and hold on to items at chest level or reach above the shoulder. - Required to use close vision and be able to focus and to see colors. - Some travel may be required. Benefits - Medical (3 plans to choose from), Dental and Vision. - Short Term Disability. - Flexible Spending Accounts. - Company Paid Life as well as Voluntary policies. - 401(k) with generous company match. - Paid Time Off. - Share the Care Paid Time Off. - Paid Holidays. - Cell Phone Allowance *Applicable by Position*. - Career Progression Opportunities. - Discounted Broadband Services *Where Applicable*.

Role Description We are looking for a qualified Registered Nurse to promote and restore patients’ health. You will work with a variety of patients and you will provide direct nursing care along with physical or psychological support when required. - Identify patients’ care requirements, focus on their needs and act on them - Nurture a compassionate environment by providing psychological support - Resolve or report on patients’ needs or problems - Prepare patients for examinations and perform routine diagnostic checks (monitor pulse, blood pressure and temperature, provide drugs and injections etc) - Monitor and record patient’s condition and document provided care services - Treat medical emergencies - Administer workloads - Follow care regulations and standards - Work within and cooperate with a multidisciplinary team Qualifications - Proven nursing experience - Familiarity with professional and technical emerging knowledge - Problem-solving skills and ability to multi-task - Compassionate with good communication skills - Excellent teamwork skills - BS or diploma in nursing - NMC pin Company Description

Role Description Join our Human Services Aging & Disability Services Team! ***OPEN ONLY TO SNOHOMISH COUNTY HUMAN SERVICES STAFF*** Snohomish County Human Services is hiring two (2) qualified individuals to provide program support for the Presumptive Eligibility Case Management program, along with staff training. In addition, they will coordinate long term care services and supports for elderly and disabled individuals to help them maintain living independently in the community. Our goal is to assist individuals in applying for in-home care services and bridge access to such services through Presumptive Eligibility while providing case management through application process. About You: - You have experience and an in-depth understanding of the Case Management Program. - You have a desire to provide training and support to new and existing staff along with programmatic support to supervisors. - This person also may be expected to provide in-home care services to elderly and disabled adults, so they may live independently in the community. Position purpose: - The Case Manager Lead primary responsibilities include working with the Presumptive Eligibility program, training new staff and providing programmatic support to the supervisory team, working with clients to enroll in specialized programs in Case Management (Presumptive Eligibility), and being available to case managers for support and guidance. BASIC FUNCTION: - To perform responsible professional work in the planning, development, operation and delivery of case management and/or respite services, which includes assisting functionally impaired adults to obtain and effectively use support services, and enabling families and other caregivers to obtain temporary relief from their care-giving responsibilities. - Act as Fair Hearing Coordinator representing the Case Management Division in Administrative Hearings for Case Management clients. Job Duties STATEMENT OF ESSENTIAL JOB DUTIES - Coordinates the planning, operation and evaluation of the respite program. - Monitors compliance with program policies and procedures, Case Management/Respite Standards and working agreements with principle referral agencies. - Develops corrective action plans in areas of insufficient performance. - Conducts a comprehensive assessment to determine client assets, deficits and needs in psycho-social and health areas and to determine the need for case management or respite services. - Develops and implements a service plan listing services recommended; refers the client to all resources listed in the plan and follows up to see that resources are obtained in a timely manner, appropriate to need; terminates case management or respite services when the client's support systems are operating adequately to meet client needs or the client is no longer eligible for these services. - Develops and maintains effective working relationships with social service system officials, community agency staff, other county employees and the public. - Identifies statistical needs, develops and implements data reporting tools; prepares accurate and timely reports as needed. - Assists the Case Management Supervisor by reviewing samples of case records for accurate content, response times, service plan implementation and final case termination and by coordinating formal case staffing meetings, and providing individual case consultations and formal training sessions. - Assists the Case Management Supervisor in the development of program policies and procedures; implements changes in work priorities; procedures and methods. - Serves as Fair Hearing Coordinator for the Case Management Division in formal hearings before an Administrative Law Judge. - Interprets WAC and RCW to prepare and present fair hearing reports to defend staff actions; provides procedural consultation to supervisors as needed; mediates with appellants as needed. - Serves as primary case manager for a client caseload, in accordance with all requirements of Case Manager job specification. STATEMENT OF OTHER JOB DUTIES - Serves as backup for case management staff as necessary. - Performs related duties as assigned. Qualifications - A bachelor's degree in psychology, sociology, social work, social welfare, nursing, counseling and guidance or related field. - Two (2) years of paid on-the-job social service experience. - A Master's degree may substitute for one (1) year of paid on-the-job social service experience. - Must pass job related tests. Requirements KNOWLEDGE AND ABILITIES - Knowledge of the aging process. - Social, financial and health problems confronting older persons and persons with disabilities. - Available community resources. - Governmental and private sector case management/respite programs. - Practice and procedures involved in the planning, development, administration, monitoring and evaluation of such programs. Ability to: - Effectively interview clients, conduct a comprehensive assessment and develop service plans; establish and maintain rapport with clients and their families. - Deal with difficult client situations and provide case backup/consultation to other staff. - Communicate orally and in writing, conduct group presentations and facilitate meetings. - Perform client interviews, comprehensive assessments, written service plan development, maintenance of client records and files. - Develop and maintain effective working relationships with social and health service providers. - Communicate effectively with people regardless of age, sex or social, economic or cultural background. - Respond effectively in crisis or emergency situations. - Maintain detailed records and prepare clear, concise written reports. - Exercise initiative and judgment to make decisions within the scope of assigned authority. - Utilize computer technology for management of program data. - Read, interpret and apply work-related laws, rules and other regulations. Supervision Employees report to the Case Management Supervisor. Work is performed with considerable independence and is reviewed for quality, adequacy of professional judgment and compliance with established goals and policies through conferences, case record narratives, reports and appraisal of results obtained. Working Conditions The work is performed in a variety of settings including client homes, adult family homes, congregate care facilities and the usual office environment. Employees may be required to travel to clients' place of residence. The employee is required to work evenings, weekends and holidays as necessary. Snohomish County is an Equal Employment Opportunity (EEO) employer. Accommodations for individuals with disabilities are provided upon request.

Role Description The General Manager – Assisted Travel is responsible for setting the strategic direction and future development of Assisted Travel services. The role ensures services are compliant with CAA standards, financially sustainable, and continuously improving to meet future passenger demand. - Lead the overall Assisted Travel strategy and future service model - Ensure full CAA and regulatory compliance - Oversee Assisted Travel performance against SLAs and service standards - Develop long-term workforce and planning strategies - Drive operational and financial efficiency - Lead innovation and improvement initiatives - Manage senior stakeholder relationships (airport, airlines, regulators) - Own Assisted Travel governance, risk, and assurance processes - Champion passenger dignity, safety, and inclusion Qualifications - Senior leadership experience in aviation, transport, or regulated services - Good understanding of Assisted Travel or accessibility services - Experience working with regulators and complex stakeholders - Proven strategic and improvement leadership - Strong communication and decision-making skills Requirements - Consistent CAA compliance - Strong Assisted Travel performance and passenger satisfaction - Stable workforce and effective planning - Delivery of future improvement and innovation - Introduce and embed the new Assisted Travel On-Time Performance (OTP) measure to support ECAC guidance and airport punctuality objectives - Use OTP insight to drive efficiency through innovation, including digital task management, demand forecasting, and smarter workforce deployment Benefits - Encouragement of professional development and career progression - Inclusive and welcoming environment - Active encouragement of applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age How to Apply If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.