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Stefanini Brasil logo
Stefanini Brasil

Co-creating Solutions for a Better Future

Analista Monitoramento Jr

AnalystAnalystFull TimeRemoteJuniorTeam 10,001+Since 1987H1B No SponsorCompany SiteLinkedIn

Location

Brazil

Posted

20 days ago

Salary

0

Seniority

Junior

Bachelor DegreePortugueseGrafanaITSMLinux

Job Description

Analista Monitoramento Jr

Stefanini Brasil

• Acompanhar em tempo real a saúde de servidores, aplicações e infraestrutura de rede através de ferramentas específicas. • Identificar, registrar e atuar sobre alertas de sistemas operacionais e aplicações conforme procedimentos definidos (POPs). • Realizar a coleta detalhada de evidências de falhas para facilitar o suporte das áreas especialistas. • Seguir fluxos críticos de acionamento de times técnicos e gestão de crises. • Monitorar o ciclo de vida de chamados e mudanças, garantindo o cumprimento dos prazos de SLA. • Rodar scripts agendados, tarefas de estabilização e processos de rotina operacional. • Elaborar relatórios e comunicar o status de incidentes aos stakeholders via canais de mensageria oficiais.

Job Requirements

  • Formação: Ensino Superior Completo em Tecnologia da Informação, Ciência da Computação, Engenharia ou áreas correlatas.
  • Conhecimento em processos de ITSM (Gestão de Incidentes e Mudanças).
  • Noções básicas em sistemas operacionais (Windows/Linux) e infraestrutura de TI.
  • Familiaridade com ferramentas de monitoração (ex: Zabbix, Grafana, Nagios) e plataformas de chamados.
  • Capacidade de preenchimento de planilhas de controle e documentos técnicos com assertividade.
  • Organização, agilidade na resposta a crises e boa comunicação escrita para reporte de incidentes.

Benefits

  • Vale-alimentação ou vale-refeição;
  • Desconto em cursos, universidades e instituições de idiomas;
  • Academia Stefanini — plataforma com cursos on-line, gratuitos, atualizados e com certificado;
  • Mentoring;
  • Clube de vantagens para consultas e exames;
  • Assistência médica;
  • Assistência odontológica;
  • Clube de vantagens e descontos nos melhores estabelecimentos;
  • Clube de viagens;
  • Convênio para pets.

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