Role Description Únete a Siigo y ayuda a transformar la forma en que miles de empresas operan con tecnología. En Siigo estamos buscando un Renewals Agent para sumarse a nuestro equipo y llevar la innovación al siguiente nivel. Si te apasiona los retos, este es el lugar donde puedes marcar la diferencia. - Realizas la renovación de los clientes que se te asignen a través de los skills, asegurando la debida gestión, tipificación y seguimiento. - Recibes llamadas de los clientes a través de los distintos canales de atención con el objetivo de identificar por qué no ha renovado su producto y lograr la recuperación del saldo pendiente. - Contactas a los clientes que no han generado la renovación de su factura e identificas el motivo por el cual no lo han realizado, logrando el recaudo. - Garantizas la documentación de todas las interacciones. Qualifications - Tecnólogo culminado. - Experiencia mínima de 1 año en gestión de cobranza de cartera, negociación, servicio al cliente, fidelización, retención y ventas. - Conocimiento y manejo de herramientas ofimáticas. - Disponibilidad de horario. - Excelente conexión a internet. Benefits - Trabajo remoto. - Un equipo que apuesta por el aprendizaje y el crecimiento real. - Un ambiente donde la innovación y la colaboración son el día a día. - Beneficios que realmente hacen la diferencia. - Plan de Beneficios, Bienestar y Balance, que integra nuestra vida dentro y fuera de la compañía, creando experiencias de felicidad para todos (colaboradores y familia). - Interés y apoyo en tu aprendizaje continuo, crecimiento profesional y personal. - Divertirte haciendo lo que te gusta y lograr resultados increíbles. - Ser tú y vivir en un ambiente trabajo inclusivo y diverso. Company Description En Siigo, valoramos las experiencias y perspectivas únicas de cada persona. Creemos que todas las personas tienen algo valioso que aportar y estamos emocionados de conocer a quienes deseen contribuir a nuestro equipo. Si te apasiona crecer y hacer una diferencia en un entorno inclusivo ¡Queremos conocerte!

• Manage and retain an assigned book of business • Develops and maintains long-term relationships with client • With limited support of Account Director and scientific team, maintains knowledge of the market and client strategies • Strong financial acumen, ability to develop and maintain client SOWs and budgets with minimal support from Account Director • Owns and maintains all client financial reporting • Responsible for timely and accurate forecasting of project revenue to internal stakeholders • Delivers high quality projects with respect to timeline, budget, and aligned to client strategic need, with limited oversight from Account Director • Serve as main point of client contact • Addresses client questions and concerns, ensures client needs are met with a sense of urgency and a solutions-based approach • Possess strong communication skills with customers, partners, colleagues, and stakeholders, within project execution to solve problems and improve relationships • Has in-depth knowledge of Decera's core competencies and deliverables, and able to translate value to clients as well as identify opportunities to provide expanded support • Partners with internal stakeholder to deliver high quality programs/services • Other tasks as assigned

• Responsible for the on-label promotion and execution of sales strategies for approved Esperion products to targeted customers within the posted geographic area. • Achieve individual territory sales goals as approved by Esperion Commercial Leadership. • Review performance metrics with RSM to ensure territory is achieving maximum sales results. • Develop and maintain strong business relationships with key customers in the assigned geography. • Effectively promote and educate Health Care Providers (HCPs) on the use of Esperion products through one-on-one meetings, virtual engagements, company-approved promotional speaker programs, and other company-approved programs. • Analyze local market trends, develop, execute and monitor performance and results to maximize the appropriate use of Esperion products. • Demonstrate successful use of sales and marketing tools and resources such as to achieve business objectives. • Demonstrate and maintain appropriate knowledge of Esperion product payor coverage to deliver against market access objectives for the assigned territory. • Periodically attend local, regional and national congresses to promote Esperion brands to HCP attendees. • Ensure compliance with all corporate policies and procedures, completing all required compliance training, and consistently demonstrating behaviors aligned with company values. • Follow all Esperion Expense Report guidelines and adhere to allocated territory budget. • Establish and maintain effective communications among Regional Sales Managers (RSMs) and Territory Managers (TMs); organize and monitor performance to achieve the business potential of the Territory. • Monitor and strive to maintain consistency between Sales and Marketing efforts and ensure high standards for executing business initiatives. • Work closely with sales leadership and Market Access to maximize pull-through from commercial & government payers. • Ability to maintain vendor credentialing requirements for entities such as VendorMate and RepTrax in order to maintain access to customer locations.

• Develop and grow partnerships with iGaming operators, aggregators, and platform providers • Own the full business development cycle • Help shape and develop the company’s iGaming business direction together with leadership • Identify new market opportunities, regions, and partnership models • Negotiate commercial terms including revenue share structures and partnership agreements • Work closely with production, delivery, and leadership teams to align business opportunities with execution capabilities • Build and maintain long-term strategic relationships within the iGaming industry • Monitor market trends, competitors, and emerging opportunities