Role Description This role supports the growth and retention of local government accounts through direct sales and account management activities. Primary functions include: - Generating new sales opportunities - Renewing contracts - Increasing customer satisfaction within government accounts The role differentiates by focusing on strategic relationship building and aligning sales efforts with organizational values and metrics. Success is measured by: - Meeting sales targets - Renewal rates - Customer retention - Overall revenue growth The work impacts the organization by expanding government account revenue and enhancing customer relationships to support long-term business objectives. Qualifications - High School Diploma/GED (Required) - 3+ Years Selling to Government (State and Local) accounts (Preferred) - 3+ Years Extensive customer service experience (Preferred) - 3+ Years of Business markets sales experience (Preferred) - 3+ Years Wireless industry sales experience (Preferred) - 3+ Years Telesales or technical sales experience (Preferred) Requirements - Account Management: Effectively manage customer accounts to ensure satisfaction and retention (Required) - Prospecting & Selling: Proven track record of delivering tailored solutions that meet specific client needs (Required) - Attention To Detail: Maintain accuracy and thoroughness in all tasks (Required) - Problem Solving and Analysis: Analyze and resolve complex issues efficiently (Required) - Building Relationships: Develop and maintain strong relationships with clients and stakeholders (Required) - Negotiation: Skillfully negotiate terms and agreements (Required) - CRM and Microsoft Office: Proficiency in using CRM systems and Microsoft Office products (Required) - Communication: Strong verbal and written communication skills (Required) - Presentations: Ability to create and deliver compelling presentations (Required) Benefits - Medical, dental and vision insurance - Flexible spending account - 401(k) - Employee stock grants - Employee stock purchase plan - Paid time off and up to 12 paid holidays - Paid parental and family leave - Family building benefits - Back-up care - Enhanced family support - Childcare subsidy - Tuition assistance - College coaching - Short- and long-term disability - Voluntary AD&D coverage - Voluntary accident coverage - Voluntary life insurance - Voluntary disability insurance - Voluntary long-term care insurance - Mobile service & home internet discounts - Access to commuter and transit programs