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Cyara

AI-Led CX Transformation: Customer Smiles. Delivered at Scale.

Vice President, Engineering

Software EngineerSoftware EngineerFull TimeRemoteLeadTeam 201-500Since 2011H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

28 days ago

Salary

$300K - $340K / year

Seniority

Lead

Bachelor Degree15 yrs expEnglishCloudDistributed SystemsMicroservicesSDLC

Job Description

Vice President, Engineering

Cyara

• Develop and implement the technology strategy that aligns with Cyara’s business goals and objectives. • Focus on driving technical excellence, scalable product delivery, and embedding AI capabilities across our platform. • Lead and manage global engineering teams to deliver high-quality product outcomes.

Job Requirements

  • Bachelor’s degree in Engineering, Computer Science, or related field. Master's or higher preferred.
  • 15+ years of experience in engineering leadership roles, including managing large, complex, SaaS or cloud-native engineering organizations.
  • Demonstrated track record of building and scaling high-performing engineering teams (50+ engineers, multi-discipline, global) and delivering complex software products reliably and at scale.
  • Strong understanding of software development lifecycle (SDLC), agile methodologies, DevOps, cloud architecture, microservices, distributed systems.
  • Proven experience with SaaS platforms, managing scalability, reliability, performance, multi-tenant systems, and global delivery.
  • AI/ML experience: you have built, deployed and scaled machine learning or generative AI systems into production; you understand model training, inference pipelines, MLOps, vector retrieval, embeddings, NLP, generative AI, etc.
  • Strategic thinker with strong business acumen, capable of aligning technology strategy with business outcomes, driving innovation, and delivering measurable ROI.
  • Excellent leadership, communication, organizational, and interpersonal skills. You can influence senior stakeholders, partner across functions, and build a culture of excellence.
  • Familiarity with private equity‐backed companies or rapid growth environments is a plus.
  • Passion for customer-centric innovation and experience in customer experience / CX technology is preferred.

Benefits

  • A culture that values innovation, curiosity, diversity, and delivering excellence for our customers.
  • A competitive compensation package (including base, bonus, and equity).
  • The chance to work with a high-performing global team in a fast-growing, dynamic environment, scaling capabilities that will define the future of CX assurance.
  • Collaboration across global teams with exposure to cutting-edge AI/ML initiatives and real-world enterprise-scale challenges.
  • Flexible work environment, competitive compensation, and a work culture that's results-oriented.

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