• Manage all aspects of Patient Support Center program operations • Lead and motivate a team of Case Managers • Monitor team’s activity, achievement of SLAs, and KPIs • Ensure compliance with Novartis policies and procedures • Collaborate with various stakeholders including PSC Leaders, Operations, Training, and Marketing

Role Description The Faculty in Master’s Program in Industrial and Organizational Psychology supervises student research, providing mentorship, engaging in scholarly research and professional development, and contributing to institutional service. They play a vital role in fostering advanced academic learning, achieving departmental objectives, and upholding the university’s commitment to excellence. Qualifications - Required doctoral degree (PhD) in Industrial-Organizational Psychology, Organizational Psychology, Human Resources, or Organizational Development. - Demonstrated expertise in core areas of Industrial-Organizational Psychology and applied organizational practices. - Prior teaching experience in higher education, preferably in both face-to-face and online learning environments. - Strong leadership, organizational, and interpersonal skills, with the ability to manage multiple priorities effectively. - Experience with curriculum development, assessment practices, and academic program coordination preferred. - Familiarity with accreditation standards, student learning outcomes assessment, and accessibility guidelines in higher education. - Excellent written, verbal, and collaborative communication skills. - Commitment to student success, inclusive learning environments, and professional excellence. Requirements - Develop and deliver high-quality graduate-level instruction in Industrial-Organizational Psychology in both on-campus and online modalities. - Support program development initiatives aligned with emerging trends and best practices in I/O Psychology, including organizational development, leadership, talent management, employee assessment, workplace well-being, and data-driven decision-making. - Prepare course syllabi and materials, including lectures, exams, and assignments, ensuring alignment with academic objectives. - Submit student grades to the Registrar’s Office by the established deadlines. - Supervise graduate student research projects, including theses, dissertations, and grant-funded initiatives. - Hold regular office hours to support students in their academic and career development. - Conduct mid-term and final evaluations for students each term, providing timely and constructive feedback. - Assess and document student learning outcomes to support institutional effectiveness and accreditation standards. - Actively participate in institutional meetings, faculty meetings, and committees, contributing to program and university initiatives. - Participate in the accreditation process, ensuring compliance with accreditation standards and contributing to institutional excellence. - Develop, update, and review curriculum to maintain academic rigor and address departmental needs. - Submit academic reports and forms accurately and promptly, as required. - Participate in the Annual Graduation Ceremony and other institutional events. - Engage in research, professional development, and course preparation to stay current in the field, enhance course quality, and apply for grants. - Encouraged to conduct research, publish in professional journals, and maintain professional memberships in relevant organizations. - Maintain professional licensure in good standing and participate in continuing education activities. - Collaborate with faculty and staff to promote student success, retention, and program growth. - Maintain accurate records of student performance, attendance, and communications in compliance with institutional requirements. - Report directly to the Program Director and fulfill other duties as assigned. - Mentor students in academic, research, and career development within the field of Industrial-Organizational Psychology. - Participate in program outreach, recruitment, and enrollment-support activities in collaboration with academic leadership, admissions, marketing, and student services, including representing the program at information sessions, open houses, community events, and other approved institutional initiatives. Benefits - Medical Insurance: participation in the group medical plan; with institutional contribution to insurance premium. - Retirement Plan: Employer contribution of 5% of annual base salary. - Life Insurance: Coverage equal to two (2) times the annual base salary; Optional supplemental coverage available. - Short- and long-term disability insurance. - Tuition discount for employees and family members. - Faculty professional development.

Role Description We are looking for enthusiastic, high-energy, motivated PMHNP to join our team. Interested candidates must have experience, and must be dependable, punctual, and able to communicate professionally. This individual would see telehealth PHP and IOP level patients, primarily with substance use disorder but also some mental health. The ideal candidate also has a background doing medical (FNP). A nurse practitioner is an advanced practice nurse that helps with all aspects of patient care, including diagnosis, treatments, and consultations. Salary is very competitive with great opportunities for financial and personal incentives. Duties and Responsibilities: - Conduct outpatient psychiatric evaluations, to include intake assessments & follow-up assessments, diagnosis, treatment, and ongoing support for individuals with mental health conditions. - Create, communicate, and carry out treatment plans with the patient. - Complete full and appropriate documentation to support professional billing for services. - Interpret test results to diagnose any health issues and provide feedback to patients. - Educate and counsel patients regarding medication compliance. - Prescribe medications when clinically necessary. - Communicate with patients regarding diagnosis and treatment plan. - Communicate with and make referrals to PCPs and/or specialists as appropriate. - Provide services at community partnership locations. - Maintain required licensure, certifications, and CME credits. - Other duties as assigned. Qualifications - Must possess an active & unrestricted license to practice in the state of California. - Must possess an unrestricted DEA license in the state(s) of practice. - Preferred to possess a current board certification by a national certifying body as a Board-Certified Nurse Practitioner. - Eligible for credentialing with all major insurance plans and to participate in Medicare. - Excellent communication, patient relations, time management skills, and safety awareness are required. - Computer literate and experience with Electronic Medical Records.

Role Description The Program Manager, Partnerships plays a critical role in driving the successful expansion of Soluna across California. This role is responsible for owning and advancing key partnership initiatives, ensuring strong coordination across internal teams and a seamless, high-quality experience for external stakeholders. By connecting data, stakeholder activity, and program priorities, this role enables more effective decision-making and consistent program delivery. Working closely with Directors and VPs, this role helps translate strategy into execution, ensuring initiatives are delivered on time, partnerships are effectively managed, and programs operate with clarity and consistency. How You’ll Make an Impact - Stakeholder Management & Partner Engagement: - Deliver a seamless, high-quality experience for external partners - Serve as a primary point of contact for partner coordination and ongoing engagement - Lead meeting coordination, including agendas, follow-ups, and clear next steps - Build strong working relationships with community partners, health plans, and providers - Ensure consistency and continuity across all partner interactions - Cross-Functional Coordination: - Drive alignment across teams to enable execution - Act as the central coordination point across Partnerships, Account Management, Commercial, Marketing, Product, and Clinical teams - Ensure alignment between program goals, stakeholder needs, and internal priorities - Manage dependencies and communication across multiple workstreams - Drive clarity, accountability, and follow-through across teams - CRM Ownership & Data-Driven Operations: - Strengthen visibility and decision-making through data - Own CRM hygiene and usage across the Partnerships team - Ensure partner activity, engagement, and outcomes are accurately tracked - Use data to inform outreach prioritization and engagement strategies - Develop and deliver reporting and insights to support team decision-making - Process Design & Operational Excellence: - Build scalable, efficient ways of working - Design and implement repeatable workflows for partnership management - Identify inefficiencies and lead improvements to streamline operations - Support automation and tooling to reduce manual work and increase consistency - Document SOPs to enable scale and standardization across programs - Performance Tracking & Continuous Improvement: - Drive better outcomes through insight and iteration - Track key program metrics and partnership performance - Identify trends, gaps, and opportunities to improve execution - Translate insights into actionable recommendations - Continuously refine processes to improve team effectiveness and impact What Success Looks Like - Partnership programs are executed consistently and effectively, with clear ownership and accountability - External stakeholders experience seamless, well-coordinated engagement - Cross-functional teams are aligned, with clear communication and strong follow-through - CRM data is accurate, complete, and actively used to drive decisions - Scalable processes and workflows improve efficiency, consistency, and program outcomes Qualifications - 4–7 years of experience in program management, operations, partnerships, or customer success, or equivalent experience - Proven ability to own and drive cross-functional initiatives in a fast-paced environment - Strong organizational and project management skills, with the ability to manage multiple priorities - Experience working with CRM platforms (e.g., HubSpot, Salesforce), with strong attention to data quality - Analytical mindset with the ability to translate data into actionable insights - Clear, professional communication skills with experience managing internal and external stakeholders - Experience in California’s behavioral health, public sector, or education systems preferred - Collaborative, proactive, and solutions-oriented approach Benefits - Compensation: The base salary for this role is $85,000 to $100,000 annually - Excellent Medical, Dental, and Vision Coverage - Long-Term Incentive Plan (LTIP) - 401(K) Retirement Plan with company match - Generous Paid Time Off - Remote-first flexibility and work-from-home support - Paid parental leave - Learning & development opportunities - 8 Paid Holidays, plus two half-day holidays (Christmas Eve and New Year’s Eve)