• Own the vision, strategy, and roadmap for the Creator Platform within NovoEd’s Learn+ product, enabling organizations to create, manage, and scale collaborative learning experiences. • Conduct continuous customer discovery across enterprise organizations, executive education programs, training companies, and mid-market businesses to identify opportunities and validate product direction. • Own product initiatives from problem definition through release and iteration, working closely with engineering and design teams to deliver high-quality solutions. • Define product requirements, prioritize the roadmap, and make thoughtful trade-off decisions that balance customer needs, business impact, and technical feasibility. • Partner with product marketing, sales, and customer success teams to support product launches, enable customer adoption, and help communicate product value. • Use data and customer insights to measure product impact, improve adoption, and expand how customers use the platform. • Collaborate directly with customers and prospects to gather feedback, demonstrate product capabilities, and inform product strategy.

• Own the vision, strategy, and roadmap for the Creator Platform within NovoEd’s Learn+ product, enabling organizations to create, manage, and scale collaborative learning experiences. • Conduct continuous customer discovery across enterprise organizations, executive education programs, training companies, and mid-market businesses to identify opportunities and validate product direction. • Own product initiatives from problem definition through release and iteration, working closely with engineering and design teams to deliver high-quality solutions. • Define product requirements, prioritize the roadmap, and make thoughtful trade-off decisions that balance customer needs, business impact, and technical feasibility. • Partner with product marketing, sales, and customer success teams to support product launches, enable customer adoption, and help communicate product value. • Use data and customer insights to measure product impact, improve adoption, and expand how customers use the platform. • Collaborate directly with customers and prospects to gather feedback, demonstrate product capabilities, and inform product strategy.

• Define and manage the product roadmap for analytics and reporting capabilities. • Own and prioritize the product backlog, balancing business value, customer feedback, and technical feasibility. • Write clear user stories, acceptance criteria, and product specifications for engineering teams. • Collaborate closely with Engineering, UX/UI Design, and Data Science teams to deliver high-quality analytics features. • Lead Agile ceremonies, including sprint planning, backlog grooming, and sprint reviews. • Act as the subject matter expert for analytics functionality, communicating product progress and roadmap to stakeholders. • Work with Sales and Customer Success teams to understand customer needs and ensure successful product adoption. • Identify opportunities to enhance dashboards, reporting capabilities, and analytics insights for customers. • Support data-driven decision-making through analytics tools, experimentation, and reporting frameworks.

• Enable seamless, standardized, and multichannel (API, EDI, and Batch) Data Exchange frameworks including ingestion, mapping, translation, validations and support overall data management and governance with vendors and partners to support critical billing and payment workflows • Build scalable solutions and workflow automation, ensuring the highest level of data quality standards • Build and manage Lantern’s Interoperability and data products serving both internal and external stakeholders • Perform deep discovery and user research with stakeholders, members, internal users, while considering legal, regulatory and competitive and market dynamics • Create and drive the member experience product strategy coupling the front-end user/member experience with a world class care team service experience. • Create, align, and provide cross org visibility to TPA Data roadmaps • Create top down and bottoms-up alignment ensuring your direct, peers, teams, and senior leadership are providing the right level of guidance in accordance with RACI or similar • Set the bar for when and where to experiment • Refine and build process as needed to ship high quality products on time and in budget while ensuring visibility and alignment across the org Manage the product development process and timeline to ensure targets are met on time and in budget