Role Description Raymour & Flanigan’s Systems Team is looking for someone who is a positive influence and can provide technical leadership, expertise, and guidance to continue the team’s role of excellence. The Systems Administrator professional is responsible for the design, deployment, and daily administration of systems architecture, with a strong focus on cloud infrastructure. If you are a driven individual who is seeking challenges, then this is the position for you. Cloud Administration Responsibilities - Design, deploy, and manage cloud infrastructure on platforms such as AWS or Azure. - Implement and manage cloud security measures to ensure data protection and compliance. - Monitor cloud performance and optimize resources to ensure cost-efficiency and scalability. - Automate cloud operations using tools like Terraform, Ansible, or CloudFormation. - Troubleshoot and resolve issues related to cloud infrastructure and services. - Collaborate with development teams to support continuous integration and continuous deployment (CI/CD) pipelines. - Ensure cloud environments are compliant with industry standards and best practices. - Develop and maintain documentation for cloud infrastructure and processes. - Manage and deploy containerized applications using technologies such as Docker or Kubernetes. Essential Functions and Responsibilities - Plan, coordinate, and perform system maintenance, software installations and upgrades, patch management, and documentation. - Work with systems team to regularly update and adjust our strategic technology plan to ensure we meet and are aligned with our business objectives. - Support our user’s needs, including troubleshooting, account maintenance, and training. - Maintain and monitor systems in our 24 x 7 environment to ensure they operate at optimal efficiency. - Establish system specifications by conferring with users, analyzing workflow, access, information, and security requirements, designing system infrastructure. - Secure systems by developing system access, monitoring, control, evaluation, and maintaining documentation. - Lead and participate in the conceptual phases of identifying and solving business problems and initiatives. - Work with business departmental teams to help define and document business requirements for new metrics and reports. - Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. - Always act and communicate with our internal customers professionally and with an empathetic customer-centric attitude. - Perform additional functions that may be assigned at the discretion of management. Qualifications - Associate or Bachelor’s degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required. - 3-5 years of experience in cloud engineering, DevOps, Site Reliability Engineering (SRE), or system administration. - Cloud administration certifications in AWS or Azure are a plus. - Working knowledge of virtualization, VMWare, or equivalent. - Strong knowledge of systems and networking software, hardware, and networking protocols. - A proven track record of developing and implementing IT strategy and plans. - Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols. - Ability to help create and map business needs/application requirements to technical solutions. - Exceptional analytical and debugging skills. - Excellent communication and documentation skills. - Must be a team player and be able to communicate well with the IT team and stakeholders. - UNIX & Linux experience. Cloud Administration Skills - Experience with cloud platforms such as AWS or Azure. - Knowledge of cloud security best practices and compliance requirements. - Proficiency in cloud automation tools like Terraform, Ansible, or CloudFormation. - Familiarity with CI/CD pipelines and tools. - Strong troubleshooting skills for cloud infrastructure and services. - Understanding cloud cost management and optimization strategies. - Experience with containerization technologies such as Docker or Kubernetes. Helpful Skills and Experience - VMware and Hyper-V virtualization. - MS Exchange 2019 administration. - Windows 2016, 2019, and 2022 Servers. - MS Active Directory. - Virtual Desktop management. - IIS 7.x deployment and integration. - Integrate Business-related Software. - In-depth knowledge of Windows 7 and 10. - Knowledge of SCCM & SCOM. - Knowledge of Group Policies. - Working knowledge of networking. - Install, configure, and maintain virtualization clients. - Email support systems such as Spam filtering, archiving/retention, and Smartphone email access. - Performance and utilization monitoring technologies such as SNMP and WMI. - Microsoft SQL knowledge and experience a plus. - PowerShell/scripting a plus. Company Description Raymour & Flanigan proudly supports a drug and smoke free work environment. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.

Role Description EquipmentShare is seeking a detail-oriented, experienced Financial Systems Administrator III to support and enhance financial systems and processes. This role is responsible for administering EquipmentShare’s proprietary T3 applications and related financial platforms, including Sage Intacct, while partnering closely with Finance, Operations, and IT. - Administer user accounts, roles, permissions, and access levels within T3 applications, Sage Intacct, and related financial systems. - Manage and assist in automating user onboarding, offboarding, and access changes, ensuring timely and accurate provisioning in alignment with business needs and internal controls. - Maintain and support role-based security structures, approval paths, user groups, and other access-related system configurations. - Review, troubleshoot, and resolve user access issues, security conflicts, and permission-related system problems, serving as an escalation point for more complex cases. - Partner with Finance, Operations, IT, and People teams to ensure user access is appropriate, compliant, and aligned with job responsibilities. - Perform regular access audits, validation, and monitoring activities to help maintain data integrity and support audit readiness. - Document and maintain user administration procedures, access models, and related controls to support consistency and scalability. - Support financial system administration tasks related to user setup, workflow routing, and organizational structure changes such as locations, departments, or reporting relationships. - Assist with system enhancements, upgrades, and testing activities that impact user roles, permissions, workflows, or security models. - Develop and maintain reports or queries related to user access, security, and system activity, including the use of system reporting tools and SQL where applicable. - Identify inefficiencies or recurring issues in user administration processes and recommend practical improvements to enhance accuracy, control, and user experience. - Provide guidance to users on system access, navigation, and role-based functionality across Sage Intacct and T3 applications. Qualifications - Strong understanding of core financial and accounting processes, including accounts payable, accounts receivable, general ledger, close, reconciliations, reporting, and audit controls. - Experience with system administration responsibilities such as configuration, security, permissions, workflows, reporting, and user support. - Demonstrated ability to diagnose complex issues, perform root-cause analysis, and make thoughtful decisions in ambiguous situations. - Familiarity with reporting and data analysis tools, including SQL. - Strong cross-functional communication skills and the ability to translate business needs into effective system solutions. Requirements - Bachelor’s degree in Information Systems, Finance, Accounting, Business Administration, or a related field, or equivalent practical experience. - At least 3+ years of experience administering, supporting, or optimizing ERP, financial systems, or other complex business-critical applications. Benefits - Competitive compensation - Full medical, dental, and vision coverage for full-time employees - Generous PTO + paid holidays - 401(k) + company match - Gym membership stipend + wellness programs (earn PTO and prizes!) - Company events, food truck nights - 16 hours of paid volunteer time per year — give back to the community you call home - Career advancement, leadership training, and professional development opportunities

Role Description To provide the technical skills and expertise required in developing and maintaining computer operating system software of the most complex nature. UTMB is seeking an Epic Cogito Analyst to support, maintain, and enhance our Epic analytics and reporting platforms. This role is responsible for the administration of Cogito front-end tools, content management, and collaboration with analysts and application teams to deliver scalable reporting solutions. - Administer and support Epic Cogito tools, including SlicerDicer, Reporting Workbench, and Radar dashboards. - Manage and support front-end reporting platforms, including SAP BusinessObjects Launch Pad. - Provision and maintain Cogito security, including user access, roles, and permissions. - Maintain and customize Epic-released and locally developed content, including: - Reporting Workbench templates - Cogito SQL metrics - SlicerDicer sessions and filters - Troubleshoot issues with Cogito tools, reporting content, and data availability, ensuring timely resolution. - Collaborate with Business Intelligence Developers (BIDs) and Epic application analysts to design and deliver reporting solutions. - Monitor system performance, troubleshoot issues, and ensure high availability of analytic content. - Serve as a liaison between reporting teams, operational stakeholders, and Epic technical teams. - Review Epic Nova notes and coordinate updates to Cogito content during system upgrades. - Maintain, optimize, and convert legacy reporting solutions (e.g., Crystal Reports) into Cogito tools or Power BI where appropriate. - Support data model updates and ensure alignment with reporting needs. Qualifications - Bachelor's degree or equivalent in a related field and three years of related experience. - Experience with Epic Cogito tools, including Clarity, Caboodle, SlicerDicer, Reporting Workbench, and Radar. - Experience administering reporting platforms such as SAP BusinessObjects (Launch Pad preferred). - Strong SQL skills and solid understanding of relational databases and data structures. - Experience with report development and migration (e.g., Crystal Reports to Cogito or Power BI) preferred. - Ability to troubleshoot complex system, data, and reporting issues. - Strong collaboration skills with the ability to work across technical and operational teams. - Excellent communication, organization, and problem-solving skills. Requirements - Remote position. - 8 am to 5 pm, and as needed on occasion. Salary Range Actual salary commensurate with experience. Equal Employment Opportunity UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.

Title: Systems Administrator, Enterprise AI Platforms locations Westbrook, ME US-NH-Virtual Virtual Maine US-ME-Virtual Virtual New Hampshire time type Full time job requisition id J-052894 Job Description: IDEXX Information Technology is seeking a Systems Administrator to manage the operational foundations and integration layers of our Enterprise AI ecosystem in IT. This role is accountable for the technical health, user lifecycle, and seamless connectivity of our Enterprise AI platforms and their associated orchestration tools. You will be the primary operator of a unified AI environment, ensuring that 1000’s digital and human workers interact within a secure, governed, and high-performance framework. You will manage the "wrappers" that surround our AI agents, overseeing user onboarding, SSO identity integrity, and the complex connector architecture that bridges commercial AI systems with our core enterprise ISV systems and services. This role has an operational mandate. Success is measured by: - Platform Uptime & Connector Reliability: Seamless data flow between WebChat, AI agents and ISV systems. - Identity Governance: 100% compliance in automated onboarding/offboarding and entitlement management. - Deployment Velocity: Efficient validation and promotion of AI agents from development handoff to production. - Resolution Cycle-Time: Rapid triage and recovery of Tier 2 technical and integration failures. - Operational Efficiency: Minimal friction for both technical "Pro-Code" and business "No-Code" agent builders. In this role, you will own... Platform Governance & Identity Management - Lead the administration of our Enterprise AI platforms, managing the full user lifecycle for 1000’s of business and technical employees. - Configure and maintain SSO and Identity Management wrappers to ensure secure, role-based access to AI services. - Execute automated onboarding/offboarding workflows, ensuring AI permissions are synchronized with our O365 and corporate directory of services (changes). - Enforce enterprise-level security policies to prevent data leakage and ensure "least-privilege" access across the AI segment. - Outcome: A secure, frictionless, and well-governed identity perimeter for the Enterprise AI workforce. ISV Connectivity & Integration Architecture - Configure, monitor, and troubleshoot enterprise connectors for key platforms such as: Salesforce (SFDC), SAP, Workday, Snowflake, Box, Atlassian and others. - Manage API secret rotation, credentialing, and authentication tokens for all ISV-embedded AI capabilities. - Monitor connector telemetry to identify and resolve latency or data-sync issues between core systems and the AI orchestration layer. - Ensure the use case models have the necessary connectivity to execute cross-functional tasks. - Outcome: Robust, high-availability systems and data connectivity that powers the "brain" of the enterprise AI. Engineering Operations & Agent Lifecycle Support - Partner with Enterprise AI Engineering to manage connectivity to model APIs, configurations, and endpoint deployments. - Support the deployment and validation testing of declarative AI Agents built on our Enterprise AI systems. - Maintain the technical environment for "task-agents" and multi-agent workflows, ensuring all skills and tools are correctly provisioned. - Collaborate with developers to manage "Pro-code" integration hooks and support business users in "No-code" citizen-agent creation. - Outcome: A streamlined deployment pipeline that moves AI capabilities from development to the business with zero operational drag. Tier 2 Support & Technical Triage - Serve as the Tier 2 escalation point for our Helpdesk team, resolving complex issues related to agent failures, system irregularities, connector timeouts, and identity conflicts. - Translate ambiguous business user feedback into technical root-cause analysis for the Enterprise AI engineering team. - Maintain documentation for implementation patterns, common failure modes, and recovery procedures. - Outcome: Tight management and rapid restoration of AI services and continuous improvement of the platform’s self-healing capabilities. What you will need to succeed… - 3 to 5 years of experience in ISV and Software Systems administration (e.g., Salesforce Admin, SAP Basis, ServiceNow Admin, Moveworks, or UIPath). - Bachelor’s degree in computer science, Information Technology, or experience in a related technical field is required. - Location: We prefer local/driving distance to our HQ in Westbrook, Maine with the ability to work hybrid only 8 days per month on-site. We are also open to those in New Hampshire or Massachusetts in New England to work remotely primarily with occasional visits to our HQ. - Deep expertise in Identity Management (Azure AD/Entra ID) and O365 integration architecture. - Proven track record of managing enterprise-scale SaaS platforms (5,000+ seat levels). - Experience with Hyperscaler AI Platform vendors (Google Cloud/Vertex AI, AWS/Bedrock, or Azure AI) is highly desirable. - Systems Thinking: Ability to visualize how a change in one system (e.g., SAP) impacts AI agent performance. - Technical Triage: Strong diagnostic skills across APIs, JSON payloads, and SSO handshakes. - Scripting & Automation: Proficiency in Python, PowerShell, or JavaScript (Node.js) to automate administrative tasks, manage API calls, and build lifecycle "wrappers" around the AI platforms. - Agility: Comfort working in a fast-paced "Agentic" environment where platform features evolve daily/weekly. - Collaboration: Ability to speak the language of both the "Pro-code" AI Engineer (discussing endpoints and latency) and the "No-code" Business User (discussing workflow needs). - Operational Rigor: A disciplined approach to change management, validation testing, and documentation. It would be a plus if you had… - Prior experience implementing or managing Enterprise AI platforms (e.g., Microsoft Copilot, OpenAI Enterprise, Gemini Enterprise, or similar LLM orchestration tools). - Relevant certifications (e.g., AWS Certified CloudOps Engineer, Google Professional Cloud Engineer, Azure Solutions Architect, or Salesforce Certified Administrator) are a significant plus. What Success Looks Like (12–18 Months) - Automated Governance: User provisioning and ISV connector management are 95% automated via Azure/O365 integration. - Stable Orchestration: 99.9% availability of the connector layer across internal and external systems and services. - Seamless Scaling: Successful operational support for the full catalog of agents, tools and specialized skills across all lines of IDEXX business. - Documented Resilience: A comprehensive operational playbook that allows the platform to scale company-wide with minimal manual intervention. Why IDEXX? We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery.   At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let’s pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. #LI-EV1