• Translate complex legal and immigration frameworks (e.g., H-1B, PERM, L-1, O-1, global transfers) into intuitive, scalable platform experiences. • Build and launch AI-powered, automation-first features for document parsing, eligibility checks, predictive timelines, and real-time compliance tracking. • Deeply analyze customer needs and business problems to identify pain points and growth opportunities. • Rapidly develop impactful and elegant solutions to address specific problems and optimize user experiences. • Strategically think about the product from a high-level perspective, connecting the missing dots and shaping the roadmap for growth. • Take full ownership of your work throughout the entire product development lifecycle, from ideation to design, review, feedback, testing, and post-release analysis. • Collaborate closely with a team of highly talented Product Designers, Engineers and Growth experts to execute your vision and deliver exceptional results. • Embrace the opportunity to redefine the way people work globally and contribute to our journey of innovation.

• Lead the evolution of the creation suite from MVP to a flagship QuillBot product—driving the roadmap, success metrics, and user experience. • Own the end-to-end user journey for visual creation—from ideation to layout to export. • Partner with engineers, designers, marketing, brand, SEO and researchers to turn text and ideas into adaptive, multimodal outputs. • Define and validate workflows, templates, and design systems that make non-designers feel like creators. • Collaborate closely with the Writing and Chat product teams to ensure seamless handoffs between idea, draft, and design. • Use data, research, and product intuition to balance user delight, technical feasibility, and business impact. • Lead a cross-functional pod toward measurable outcomes—traffic, engagement, retention, and satisfaction.

• Report to the VP of Product and own the strategy and roadmap for the DroneDeploy growth team focusing on enterprise customers. • Drive revenue growth by optimizing self-serve expansion, in-product upsell and cross-sell, and executive/owner engagement journeys. • Shape how our largest customers scale usage confidently, ensuring robust security, permissions, and governance. • Lead highly cross-functional initiatives, collaborating with GTM leaders on pricing and with Platform and Security teams on entitlements. • Influence the adoption of high-value features and the expansion of enterprise deal sizes.

• Define the vision, strategy, and roadmap for the AWS Connect platform, aligning with business objectives and customer service goals. • Develop a phased migration plan, ensuring minimal disruption to operations while maximizing value realization. • Explore emerging contact center innovations and industry best practices to drive most relevant new experiences for member and agents • Define key performance indicators (KPIs) and success metrics to measure the impact of modernization efforts and effectiveness of new experiences. • Define repeatable business components which will deliver standardization across plans but flexibility for LOB specific needs. • Own prioritization of migration process from legacy telephony systems to AWS Connect, ensuring a smooth transition with minimal impact on customer service operations. • Work closely with engineering, cloud infrastructure, and operations teams to ensure the successful implementation and optimization of AWS Connect. • Partner with Customer Service, IT, Compliance, and Security teams to align business requirements, customer needs, and technical feasibility. • Communicate program progress, risks, and key updates to senior leadership and stakeholders, ensuring alignment with business objectives. • Identify opportunities to enhance the agent and customer experience by leveraging AWS Connect’s AI/ML, automation, and analytics capabilities. • Define and implement self-service capabilities, IVR enhancements, and omnichannel communication strategies to improve efficiency. • Monitor system performance, identify bottlenecks, and continuously optimize the telephony experience post-migration. • Ensure the migration meets compliance, security, and data privacy requirements, including PCI-DSS and other regulatory standards. • Proactively identify risks associated with the migration and develop mitigation strategies. • Implement best practices for call recording, quality monitoring, and data retention in AWS Connect.