• The Solutions Architect (SA) is the technical and strategic lead across client engagements, owning the full lifecycle from discovery through solution design, planning, and delivery oversight. • Lead complex discovery processes, design scalable HubSpot solutions, and ensure alignment between business requirements, CRM architecture, and delivery execution. • Work across multiple engagements simultaneously, partnering with Consultants, automation engineers, and developers in an agile delivery environment. • Maintain a strong understanding of each client’s business model, HubSpot maturity, and tech stack. • Act as the technical voice of the client, ensuring delivery teams have the context needed to execute effectively. • Identify opportunities to expand impact (RevOps gaps, automation opportunities, underutilized HubSpot capabilities). • Lead discovery sessions with executives and stakeholders to define goals, pain points, and success metrics. • Develop Business Solution Designs (high-level architecture), including: HubSpot configuration strategy, Integration architecture (ERP, middleware, third-party tools), Process gaps and system dependencies. • Conduct technical research (feasibility, integrations, proofs-of-concept) for complex requirements.

• Teil der Cloud und DevOps Architektur Unit mit Gestaltungsspielraum und Möglichkeiten Neues zu lernen. • Komplexe Themen zielgruppenorientiert erläutern und Wissenstransfer im Cloud und DevOps Umfeld leisten. • Verantwortung für Konzeptionen und Architektur in der Cloud und DevOps Umgebung sowie hands-on an der Umsetzung beteiligt. • Professionelle Durchführung von Workshops und Schulungen. • Erfolgreiche Betreuung von Projekten bei unseren Kunden, sowohl eigenständig als auch im Team.

• Build and ship real solutions • Design and implement workflows, agents, and integrations on Wand for live customer scenarios. • Turn one-off builds into reusable patterns: templates, starter kits, and internal tools other CEs/SEs can reuse. • Own technical quality: performance, reliability, and auditability of what you ship. • Lead technical validation (“Proof-to-Contract”). • Help customers frame clear technical hypotheses: what needs to be proven. • Design lightweight proofs, benchmarks, and evals that credibly answer, “Does this actually work for our data and process?”. • Support pre-sales and pilots. • Partner with Sales to shape and deliver believable demos and pilots that showcase Wand’s differentiators. • Drive onboarding, adoption, and expansion. • Instrument your solutions for usage and value and use this data to guide iteration. • Handle issues with urgency. • Build the CE toolbox and playbooks.

• Build and ship real solutions • Design and implement workflows, agents, and integrations on Wand for live customer scenarios (not just demo toys). • Turn one-off builds into reusable patterns: templates, starter kits, and internal tools other CEs/SEs can reuse. • Own technical quality: performance, reliability, and auditability of what you ship. • Lead technical validation (“Proof-to-Contract”) • Help customers frame clear technical hypotheses: what needs to be proven (accuracy, coverage, latency, safety) for them to buy. • Design lightweight proofs, benchmarks, and evals that credibly answer, “Does this actually work for our data and process?” • Set up simple measurement for before/after: time saved, error reduction, or volume handled. • Support pre-sales and pilots • Partner with Sales to shape and deliver believable demos and pilots that showcase Wand’s differentiators (agentic workflows, governance, complex document workflows, etc.). • Adapt and extend our demo environments rather than rebuilding from scratch each time. • Join customer calls to explain how things work under the hood and handle deep technical questions. • Drive onboarding, adoption, and expansion • Help design and run onboarding plans: initial workflows, training sessions, office hours, and enablement for power users. • Instrument your solutions for usage and value (DAU/WAU, agent-hours, workflow runs) and use this data to guide iteration. • Partner with Customer Success to identify new use cases and turn proven workflows into broader rollouts. • Handle issues with urgency • Debug and triage customer-facing issues, working closely with core Engineering when needed. • Provide clear, customer-ready explanations, workarounds, and follow-ups. • Feed recurring issues back into platform fixes, docs, and playbooks. • Build the CE toolbox and playbooks • Contribute Python scripts, API workflows, and reference architectures that show “the Wand way” to build. • Document patterns for common use cases (e.g., contract review, research copilots, support augmentation) so the next deployment is faster. • Help define and refine internal CE rituals: intake criteria, pilot checklists, and demo/pilot templates.