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Stord

The Consumer Experience Company | Fulfillment, Last-Mile Delivery, & Technology

Senior Manager, Parcel Experience

ManagerManagerFull TimeRemoteSeniorTeam 1,001-5,000Since 2015H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

21 days ago

Salary

0

Seniority

Senior

Bachelor Degree8 yrs expEnglish

Job Description

Senior Manager, Parcel Experience

Stord

• Lead Executive Business Reviews with high-profile brand partners (CEO/COO level) • Move beyond troubleshooting to proactively "white-board" delivery solutions • Influence Stord’s internal product and technology roadmap • Oversee the parcel lifecycle for Stord’s entire portfolio • Serve as the ultimate escalation point for complex parcel operational issues • Lead the development of advanced BI dashboards • Define and execute the long-term roadmap for the Parcel Experience team • Lead and mentor a team of specialists if applicable

Job Requirements

  • 8–10+ years in parcel logistics, supply chain management, or transportation consulting
  • Bachelor’s Degree in Supply Chain, Engineering, Data Science, or Business preferred, or equivalent professional experience in high-volume, customer facing operations
  • Exceptional communication skills
  • Expert-level ability to synthesize massive datasets
  • Deep understanding of how parcel operations impact a brand's P&L
  • Familiarity with the modern commerce tech stack (WMS, OMS, TMS)
  • Ability to work autonomously in a fast-paced, high-growth environment.

Benefits

  • Health insurance
  • 401(k) matching
  • Paid time off
  • Professional development opportunities

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