Role Description The Security Analyst will plan and carry out security measures to protect PointClickCare’s networks, data centers, cloud deployments, endpoints, and systems, including Software as a Service environment (Corporate and Product Functions). The Information Security Analyst will contribute to enhancement of security operations, cyber defense, and vulnerability management through automation, tool evaluation, and use of AI solutions. In addition, the Security Analyst will act as lead on specific projects and technologies, assuring effective implementation and management of security tools to continue to improve the security posture of PointClickCare. Key Duties and Responsibilities - Primary point of contact to facilitate with the daily monitoring, assessing, and reporting of security incidents from the SIEM platform. - Manage processes relating to the installation, maintenance, and operation of security infrastructure including SIEM, anti-virus, DLP, PAM, IAM, etc. - Proven experience with security software, such as: SIEM, Vulnerability Scanning, Advanced Endpoint Protection (Anti-virus/Anti-Malware), Privilege Access Management, Data Loss. - Perform ad hoc threat risk assessment (TRA) on infrastructure and systems as well as cloud-based solutions and facilitate remediation tasks with other operational teams. - Work independently, and with the team, to determine new methods of automating existing workflows (e.g., through the use of AI tools, automation frameworks, and workflow management solutions). - Working technical knowledge of IT technical environments with a strong understanding of IP, TCP/IP, network administration protocols, Access Control methods, WAFs, Firewalls, and virtualized access control solutions (e.g., Network Security Groups). - Understanding/working knowledge of Windows, Active Directory, Group Policy, DNS, and Apple operating systems. - Assist with ongoing Vulnerability Management program to perform routine vulnerability scans and work closely with SaaS Operations and Corporate Technology teams to coordinate remediation of identified findings. - Assist with the evaluation of security tools and processes in conjunction with Director, Security Operations. - Recommend improvements to security tools, configurations, processes, and policies. - Report monthly security KPIs, change requests, incidents, and threats/events. - Provide advice and apply your experience to help tune alerting to reduce false positives. - Actively assist with Security Incident Response process and support security investigations by documenting findings and root causes as needed. - Research and assess new threats and security alerts and determine relevance to company environments and staff. - Work closely with key business groups across the organization to develop and maintain a proactive company-wide security presence. - Act as a technical lead in security-related projects/initiatives such as new security solutions to improve the overall security posture of PointClickCare. Qualifications - Comfortable working alongside agentic AI systems in day-to-day security operations. - Basic understanding of how large language models (LLMs) function, including prompt construction, context management, and interpreting model outputs critically. - Ability to write simple skills or playbooks that extend agentic security platforms. - Exposure to MCP (Model Context Protocol) or similar tool-integration frameworks. - Familiarity with security automation concepts. - Able to recognize when an AI agent's output or behavior is anomalous, incorrect, or requires human escalation. - Assist with periodic security audits on current PointClickCare infrastructure. - Ability to work independently, engage leadership as needed, and be proactive in advancing company security posture. - Extensive working knowledge of information security and vulnerabilities/threats, security best practices, tools, and techniques, including encryption. - Experience working with Python and PowerShell. - Experience in managing/administering Linux OS variants, PowerShell, bash/shell scripting, Python. Requirements - Travel to Office expectations for Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. - For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. Benefits - Benefits starting from Day 1! - Retirement Plan Matching - Flexible Paid Time Off - Wellness Support Programs and Resources - Parental & Caregiver Leaves - Fertility & Adoption Support - Continuous Development Support Program - Employee Assistance Program - Allyship and Inclusion Communities - Employee Recognition … and more! Salary The Canada base salary range for this position is $72,000 - $80,000 + 10% bonus + benefits, overtime eligible.

• Atuar na implantação, configuração e sustentação das soluções Netskope; • Realizar troubleshooting avançado e suporte técnico em ambientes de clientes; • Conduzir atividades de migração, integração e tuning das soluções de segurança; • Implementar políticas de segurança voltadas para CASB, SWG, ZTNA, DLP e proteção de dados; • Analisar, diagnosticar e resolver incidentes relacionados à segurança e conectividade; • Apoiar clientes na definição de boas práticas e arquitetura de segurança; • Monitorar ambientes e garantir o correto funcionamento das soluções implantadas; • Elaborar documentação técnica, relatórios e procedimentos operacionais; • Trabalhar em conjunto com equipes internas, fabricantes e clientes para resolução de problemas e melhoria contínua; • Manter-se atualizado sobre novas ameaças, tecnologias e funcionalidades do ecossistema Netskope.

• Review eASM dashboard daily to monitor for any anomalies or security incidents. • Conduct testing and validation of vulnerabilities identified by the ASM system, providing evidence of validation to support remediation efforts. • Investigate eASM vulnerabilities thoroughly, analyzing potential impact and root causes. • Conduct various types of penetration testing, including scanning and password attacks, to identify potential weaknesses in the system. • Perform technical vulnerability scans and validate remediation efforts to ensure effective security posture. • Escalate identified vulnerabilities and security incidents to appropriate client or internal team members for resolution. • Engage with clients during project kick-off meetings to understand their specific security requirements and objectives. • Assist in maturing eASM Evolve Security processes, procedures, templates, and methodologies to enhance overall effectiveness. • Take on other duties as assigned to support the growth and expansion of enterprise and academy initiatives, contributing to the overall success of the security program.

• Mindera works with a variety of clients across the world to innovate and solve tough technical problems. Our security team enables Mindera to meet security standards, such as UK Cyber Essentials Plus and ISO 27001, and keep all Minders safe from the bad guys’ hands. • We are looking for one mid-level Information Security Analyst to work across all our locations. • As a mid-level information security analyst, you will help the team monitor Mindera’s infrastructure, manage vulnerabilities, respond to incidents, and offer advice and support to Minders. • You will also have the opportunity to contribute to our procedures as well as research and integrate solutions to continually improve Mindera’s security posture. • Important note: this role primarily involves working within European time zones, requiring a significant overlap with team hours.