Job Closed
This listing is no longer active.
Boardroom Mastermind is a 14-year-old, invite-only private mastermind for elite real estate operators and business owners. We are not a coaching program, not a course, and not a seminar. We are a highly curated room of experienced, high-net-worth operators, developers, lenders, syndicators, portfolio investors, and business owners, who have outgrown their local circle and need a peer group that matches their level. Membership starts at $30,000 per year. Our members include centimillionaires, nine-figure commercial developers, and entrepreneurs who have exited companies for over $100 million. Getting in is not easy. That is the point.
Director of Operations (Integrator)
Location
EST (UTC-5) + 1 moreAll locations: EST (UTC-5) | CST (UTC-6)
Posted
37 days ago
Salary
$150K / year
Seniority
Lead
No structured requirement data.
Job Description
Director of Operations (Integrator)
Team Architects
Role Description One of the top-performing Realty ONE Group franchise organizations in the world is seeking a high-level Integrator to drive execution across the organization. Realty ONE Group MVP currently supports approximately 1,100 agents across 10 Florida franchise locations. Leadership associated with the organization has previously overseen billions in residential real estate sales volume across multiple brokerage operations. The CEO previously founded and scaled one of the nation’s top independent real estate brokerages before leading the growth of Realty ONE Group MVP across Florida. Now he’s ready to fully step into the Visionary seat and focus on growth, brand, relationships, and long-term strategy. He needs an Integrator who can take the vision and turn it into execution across every part of the business. That’s you, if you’ve scaled something before and can prove it. THE OPPORTUNITY - This is a rare seat. - This is not a maintenance role. This is a build role inside an established platform with real scale, infrastructure, and leadership support. - You are stepping into a proven organization with significant opportunity ahead. - EOS is already implemented. The team is in place. The agent base is established. - What’s missing is the operator who can take the company from 1,100 agents to the next level while building the operational and revenue infrastructure to support sustainable growth. - The CEO is intentionally transitioning day-to-day operational oversight to a proven operational leader who can drive execution, accountability, and organizational alignment across the business. WHAT YOU WILL OWN - AGENT RECRUITING: Optimize recruiting systems, hold the recruiting team accountable to KPIs, and help drive sustainable net growth. - AGENT RETENTION: Protect and improve attrition rates, which have already been reduced from 33% to approximately 14% annually. - REVENUE GROWTH: Identify, prioritize, and execute the next revenue levers for growth. - OPERATIONS & ACCOUNTABILITY: Run the weekly L10 cadence, hold 12 remote staff accountable to rocks and KPIs, and make operational decisions independently. - FINANCIAL PERFORMANCE: Oversee P&L management, AR/AP processes, budget accountability, and operational financial discipline. - CULTURE: Build systems, communication rhythms, events, and engagement strategies that strengthen connection, retention, and long-term loyalty. Qualifications - 10+ years of professional experience with 5–7+ years in a senior operations or second-in-command role (COO, Director of Operations, VP Operations, or equivalent Integrator seat). - Proven and quantified track record of scaling a business, division, or multi-location operation with measurable before-and-after results. - P&L ownership and direct financial management experience at the organizational level. - Experience leading multiple departments and holding senior leaders accountable to KPIs. - EOS experience (Entrepreneurial Operating System) or experience with a similar operating framework and the ability to ramp up quickly. - Ability to lead with accountability while maintaining trust and respect within an independent contractor environment. - Experience leading remote or distributed teams. - Must reside in the Central or Eastern Time Zone. Requirements - Bachelor's Degree; but not required with equivalent operational leadership experience. - Background in real estate brokerage, franchise operations, or multi-location service businesses. - Experience navigating company consolidation, acquisition, or major structural transition. - Track record of building ancillary revenue streams or bolt-on services alongside a core business. - Experience scaling a company through a plateau, not just early-stage growth. - Familiarity with high-volume transaction environments (4,000+ transactions annually). Benefits - Fully remote | Central or Eastern Time Zone preferred. - $150,000 base salary | W-2. - Performance-based bonus structure tied to organizational growth and operational performance. - 2 weeks PTO (flexible for the right candidate). - Quarterly in-person travel to Florida for leadership events and retreats expected. What This Role Is Not - Not a broker or agent-facing production role. - Not an administrative or coordinator position. - Not a role with a fully built playbook waiting for you. - Not for someone who requires constant approval to make operational decisions.
Related Guides
Related Categories
Related Job Pages
More Operations Jobs
IT Operations & Automation Engineer
ecosistantYour digital consultant for CSR & sustainable e-commerce.
Role Description Leiste Pionierarbeit bei ecosistant, ein aufstrebendes und gefragtes Startup in Berlin, das die Transformation hin zu einem fairen und ressourcenschonenden E-Commerce im 21. Jahrhundert anführt. Du übernimmst eine Schlüsselrolle in unserem Team und verbindest technischen Betrieb und Support bestehender Lösungen mit der Weiterentwicklung unserer digitalen Infrastruktur. - Infrastruktur & Automatisierung - Strategische Ziele in den Bereichen Security, Compliance und Skalierbarkeit umsetzen. - Automatisierung von Prozessen (z. B. mit Make/N8n/Zapier) – besonders im Bereich EPR-Compliance. - API-Integration & Synchronisation: Verbindung unserer Tools mit externen Systemen (Webhooks, Pipelines). - Softwareentwicklung & Innovation - Entwicklung von Erweiterungen (PHP/JavaScript) für WordPress, interne und externe Tools. - Testing & Qualitätssicherung: Unit-, Integrations- und Systemtests (manuell/automatisiert) sowie Data-Injection-Tests. - Konzeption neuer digitaler Services: Mitwirkung an der Roadmap für unsere Compliance-Plattformen und Schnittstellen. - IT-Operations & Security - Wartung von Live-Systemen: Updates, Backups, Monitoring und Einhaltung von Security-Richtlinien. - Dokumentation & Wissenstransfer: Erstellung von Anleitungen (z. B. in Notion) und ggf. Schulung des Teams. - Technische Betreuung & Support: Second-Level-Support für das interne Team und Kundenplattformen. - Administration unserer WordPress-Umgebung (Plugins, Updates, Security) und interner Tools (ERP, Datenbanken). - Datenmanagement: Korrekturen, Auswertungen und Reporting (MySQL, Datenpipelines) sowie Optimierung von Datenflüssen. Qualifications - Technisches Know-how - Praktische Erfahrungen mit Automatisierungstools (Make/N8n/Zapier), API-Anbindung (REST/GraphQL), Datenbanken und AI-Integration. - Analytische Fähigkeiten & Problemlösungskompetenz - Hohe Auffassungsgabe – du verstehst komplexe Zusammenhänge schnell und kannst sie verständlich vermitteln. - Erfahrung im Live-Betrieb (Wartung, Monitoring, Staging-Umgebungen). - Start-up-Mentalität: Du arbeitest selbstständig, bringst Ideen ein und hast Freude daran, Prozesse zu verbessern. - Leidenschaft für Nachhaltigkeit – unser Thema sollte dich begeistern! - Kommunikationsstärke: Du erklärst technische Themen auch Nicht-Technikern verständlich. - Sprache: Deutsch auf Muttersprachniveau + sicheres Englisch. - Wohnsitz in Deutschland. Benefits - Ein unbefristeter Arbeitsvertrag in attraktivem Teilzeit-Modell (32h/Woche). - Flexible Arbeitszeit- und -ortgestaltung (permanentes, mobiles Arbeiten möglich). - Die Möglichkeit, dich frei zu entfalten und weiterzuentwickeln. - Ein aufgeschlossenes und junges Team (Kreativität und freies Denken erwünscht). - Angenehme und kollegiale Arbeitsatmosphäre (auch Remote). - Regelmäßige Team-Events mit hohem Spaßfaktor & Teamübergreifendes Netzwerken. - Unterstützung von Klimaschutz-Initiativen. Company Description Wir sind ecosistant, Ihre Consultants für CSR & nachhaltigen E-Commerce. Unser Team aus erfahrenen EPR & Sustainability Consultants hat es sich zur Mission gemacht, Ordnung in die Vielzahl der nationalen EPR-Gesetze zu bringen. Seit 2020 unterstützen wir bereits tausende E-Commerce Player dabei, ihre gesetzlichen Recyclingpflichten in Europa zu erfüllen.
• Support day-to-day operational functions within the Institutional Banking group. • Ensure accuracy, timeliness, and compliance of operational activities. • Investigate and resolve exceptions, discrepancies, and incidents and customer inquiries. • Maintain daily operational reporting, including transaction volumes, limits, and settlement activity. • Coordinate with fintech partners and internal stakeholders to support payment flows and settlement processes. • Manage prefunding, reserve accounts, and settlement reconciliation processes. • Oversee end-to-end processes to effectively set up new institutional accounts. • Monitor for accuracy, documentation, and risk controls.
Operations Associate – Triage
Fresh PrintsAmerica's fastest growing collegiate custom apparel company six years in a row.
• Review and triage incoming Art, Ops, Admin, and Sales-related requests. • Assign requests to the correct team, group, or individual based on request type, urgency, and scope. • Analyze requests carefully to identify missing details, unclear instructions, potential blockers, or incorrect routing. • Communicate with Sales, Art, Operations, Admin, Tech, Finance, and other internal teams when clarification or follow-up is needed. • Support eligible Admin tasks and order edits with accuracy and proper documentation. • Assist Sales through Freshchat by responding to or routing questions and concerns appropriately. • Handle urgent or rush requests with strong judgment and a sense of urgency. • Document actions taken on tickets clearly, including notes, updates, and screenshots when needed. • Escalate requests to the correct team when the issue is outside Triage scope or requires deeper support. • Maintain clean workflows by helping prevent duplicate work, unclear ownership, and unnecessary delays.
Role Description Please note, this role is fully remote and you would use your own personal device. The ESP Group are currently recruiting for Contact Centre Agents to join our team. If you have excellent communication and administration skills and are passionate about delivering exceptional customer service, this could be the perfect opportunity for you. At The ESP Group, you will be a part of a dynamic, fast paced, talented and growing team responsible for delivering bespoke customer experience across a variety of communication channels. At the outset, you will be provided with extensive training, a vibrant working environment and a warm welcome to our dedicated team. We recognise the importance of a work-life balance so offer flexible working patterns that work for you, our customers and the business. Our contact centre operates rota-based shift patterns which are scheduled across 7 days between our opening hours of 7am and 10pm, with one-in-two weekend working required. We offer part time contracts from a minimum of 16 – 35 hours per week (number of shifts, shift duration and start times variable) or full-time contracts of 37.5 hours per week (5 x 8-hour shifts across 7 days, variable start times). This role is temporary lasting between 1-4 months (availability discussed during interview) but with the possibility of extension or to be made permanent. Qualifications - Have a passion for delivering excellent customer service. - Can demonstrate IT skills and have the aptitude to learn to use new systems and software. - Are reliable with a positive attitude and approach. - Thrive in a team environment. - Are proactive and welcome the opportunity to efficiently resolve issues and take pride in helping others. - Have your own personal homeworking device that can be used for business purposes (devices must meet Company minimum requirements - a copy of these will be sent upon application). Benefits - Flexible work patterns - 30 days annual leave pro rata - Standard Life Pension - Optional healthcare cash plans - Financial wellbeing and draw down tool - Stream - Monthly reward and recognition incentive programme - Fully funded professional development courses - EAP - Local discounts Inclusivity The ESP Group are a Disability Confident employer, and we believe in creating an inclusive and supportive recruitment process for everyone and we're committed to ensuring a fair and accessible experience for all candidates. If you require any adjustments or accommodations at any stage of the application process, please let us know.
