• Develop and manage a remote territory, building awareness and interest in WyoTech programs • Deliver engaging, high-impact presentations at high schools, events, and industry gatherings • Cultivate relationships with: High school instructors and counselors, Career & Technical Education (CTE) programs, Industry partners and trade organizations • Identify and mentor top students, helping them explore and pursue careers in the trades • Guide students and families through the admissions and enrollment process • Represent WyoTech at career fairs, trade shows, and community events • Collaborate with internal teams to ensure a seamless student experience • Maintain consistent follow-up and pipeline management using CRM tools

• Manage incoming calls from patients, healthcare customers, and service providers • Deliver accurate information and support regarding healthcare policies and procedures. • Address patient concerns, resolve issues, and follow up to ensure a satisfactory outcome. • Maintain thorough documentation of customer interactions and transactions. • Adhere to HIPAA and other relevant healthcare regulations. • Coordinate with other departments to escalate and resolve complex matters efficiently.

• Deliver excellent client experience for treasury management users through telephone and email channels along with assisting internal staff with client questions. • Ensure proper documentation is obtained for purposes of accurate client setup and future audit of work processes in the TM division. • Ensures complete client satisfaction through active partnership with TM Consultants, TM Specialists, third party vendors and other internal departments to provide timely response to service requests. • Process implementation set-ups for treasury management products and services by completing new client requests and providing in-depth training of treasury management services. • Completing maintenance requests to existing clients, follow up with clients accordingly, and ensuring the most accurate and timely execution of high-quality customer service. • Actively participate in courses through Alerus University and internal meetings, along with reading published materials to maintain and enhance professional skills. • Handle the exchange of information, technical questions, and client concerns confidently and independently possess the ability to recognize sales opportunities and refer to TM Consultants as appropriate.

• Evaluates, accepts, rejects or modifies new and renewal accounts within the established underwriting guidelines. Handle and make rapid decisions and problem solving on commercial risks. • Reviews and evaluates property inspections and makes the necessary recommendations for risk improvement. Review property valuation reports, fire brush reports and other related underwriting reports to determine acceptability and needs to modify account. • Reviews and processes endorsements and cancellations within limits of authority and according to established guidelines. • Accompanies Marketing and meet with existing and potential agents to develop relationships and generate additional business. • Communicates effectively with colleagues in underwriting and all support areas in order to meet the insurance needs of customers. • Evaluates and processes reinsurance placements. • Must be available for standard work hours Monday - Friday 8am-5pm PT