Role Description At Polly, we're changing the way people shop for car insurance through technology. If you’re a driven personal lines insurance sales agent with a high gear, digital orientation, and a heavy growth emphasis, you’ll likely have a strong interest in this position, which is remote based (home office). Our licensed insurance agents are empowered to sell by using Polly’s cutting-edge technology products. As a Sales Center Agent here at Polly, you will analyze, advise, and sell personal lines insurance policies to customers, by: - Handling an average of 150 inbound leads per month with motivated real-time car buyers - Navigating through multiple carrier systems while preparing & cross-selling personalized quotes - Providing expert advice and recommendations to our customers and clients - Closing sales at a strong conversion rate from your high inbound lead flow (no cold calling) - Fostering an unmatched customer experience at every touchpoint New Agent Schedule: - The Polly Sales Center is operational 9:00am – 8:00pm (EST); Monday – Friday and 10-7 on Saturdays. - New Agent Schedule is 11am-8pm ET, 4 days/week and every Saturday 10am-7pm ET. - Schedules will be assigned based on business needs and commence upon completion of full-time training. Training: - During training, you’re expected to work full-time and be logged in during training hours. - You will work 8 hours a day (40 hours a week) and your training will consist of a mix of live sessions and independent time. - Group training hours alternate weekly for 4 weeks and consist of 2 weeks of a Monday – Friday 10am-7pm schedule and 2 weeks of a Tuesday-Saturday 10am-7pm schedule. - Once training is complete, you will transition to your full time New Agent Schedule listed above. Compensation: - Our average performing agents have the opportunity to make 50k-85k in total compensation annually with a base of 33k-38k. Salary is based on location and experience. Qualifications - A valid Property and Casualty insurance license - 1+ year(s) of experience selling auto & home insurance in a Call Center - Experience working in a high-volume call center - Experience selling multiple carriers and multiple state coverages - Solid computer, IT, and systems experience - Persuasive; persistent and confident in closing a sale in fast paced setting - Excellent communication, organization, and multi-tasking skills - Self-initiative to continuously follow up with warm leads to drive deals to completion - Experience with AMS360, PL Rater, and/or other rating tools, preferred - Home internet connection (cable, fiber or DS) from a major ISP with min 25 Mbps download/5 Mbps upload speeds. Benefits - Medical, dental and vision insurance - HSA, FSA, Dependent Care FSA and Commuter pre-tax benefit - 3 Weeks PTO Allowance - Paid Parental leave + baby cash - Generous holiday time - Matching 401(k) contributions - Life & disability Insurance - Work from anywhere options Company Description Polly delivers unexpected value by embedding insurance into life's biggest purchases. As the leading embedded automotive insurance marketplace, Polly seamlessly integrates coverage options from 40+ insurance carriers into the automotive buying experience at thousands of dealerships across the country, delivering savings to consumers when they need it most. With more than $11 billion in coverage placed, shoppers trust Polly for instant quotes, immediate coverage, and expert live agents. Experience the unexpected value of embedded auto insurance at Polly.co

• Engage in a one-on-one video interview for 45 minutes. • Share your perspectives on data-driven strategic planning. • Discuss how performance metrics influence high-level organizational decisions. • Provide candid feedback on current practices and challenges. • Contribute insights to the development of future industry tools.

Role Description Help design and build a health plan from the ground up as an Intake Coordinator. Reporting to the Health Plan Manager of Utilization Review, the Intake Coordinator will be an integral member of the health plan’s medical management team. This team member will serve as the point-person for all inbound requests for utilization review from providers and pharmacies. The Intake Coordinator will utilize technology to push data to internal stakeholders for decision making. - The Intake Coordinator is a collaborative member of the Medical Management team. Qualifications - High School diploma or equivalent with one (1) year of working in healthcare and one (1) year of customer service experience, or a Bachelor's degree. - Preferred: Associate Degree in a related healthcare field. - Preferred: Two (2) plus years of healthcare and customer service experience. Requirements - Obtains requests from providers via phone, fax, or provider portal. - Understands and utilizes software systems to determine member plans and requirements. - Builds the case in the utilization management system. - Determines cases that may require additional notification to the member, provider, and/or pharmacist. When needed, contacts the member or provider by phone to obtain the information. - Ensures accuracy of data entry to prevent downstream errors. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working Environment - Standard office environment. Skills and Abilities - Excellent written and oral communication. - Problem solving capabilities to drive improved efficiencies and customer satisfaction. - Attention to detail. - Proficiency with Microsoft Office. Additional Job Description - Scheduled Weekly Hours: 40 - Shift: Exempt/Non-Exempt - United States of America (Non-Exempt) - Company: PHH Peak Health Holdings - Cost Center: 2403 PHH Medical Management

Role Description The Manager, Insurance AR is an exciting new role that will help practices on the OneOncology platform better manage and monitor their accounts receivable (AR) and Billing issues. This position will provide OneOncology practices with oversight of their Accounts Receivable and Billing Processes. This will include: - Proactively monitoring practice’s AR - Identifying root causes of AR build-up (e.g., payer policy changes, payer behavior/system trends, clinical/workflow within practice) - Determining strategies to improve practice AR metrics and billing processes to prevent denials - Evaluating AR and Billing performance for both offshore and onshore AR and Billing teams Responsibilities - Lead Billing/AR operations for OneOncology shared services overseeing multiple practices - Drive practice Billing/AR KPI’s to reach established targets - Develop strategy for denial prevention by using system functionality/billing edits - Develop long-term relationships and lead through influence with key resources at payers to help drive down Practice AR - Identify and troubleshoot billing and payer issues by analyzing denials, aging AR, and payer feedback - Understand national payer guidelines, large local payer guidelines, coding requirements, and billing-related regulatory requirements - Identify root causes and trends leading AR to age and proactively address them - Become familiar with payer policies regarding corrected claims, payer portals, appeal levels, and timely and appeal limits - Maximize AR tool to identify high priority claims and monitor performance of RCM team - Create best practices for resolving patient AR, including workflows that can be done pre and post visit - Maintain relationships with key stakeholders at partner practices to understand billing processes and system capabilities - Work collaboratively with other members of RCM leadership team - Interface with physicians regarding any billing RCM issues - Additional responsibilities as assigned to help drive our mission of improving the lives of everyone living with cancer Qualifications - Bachelor’s degree or equivalent healthcare-related experience required - 7+ years of experience in community oncology/surgical/urology industry and/or similar field leading AR resolution and Billing processes - Working knowledge of Billing, Collections, Government Payers, Managed Care Payers, Private, and Third Party Insurances required - Thorough knowledge of ICD10, CPT, HCPCS, and coding guidelines for all lines of business, including but not limited to urology and surgery; coding certification preferred - Ability to multi-task and oversee multiple projects at once - Knowledge of OncoEMR, Modernizing Medicine (EMMA), Candid, and Intergy a plus Essential Competencies - Deep understanding of physician practice operations - Experience utilizing claim scrubbing software, writing and maintaining billing/claim rules that produce clean claims - Ability to communicate to practice leadership regarding clinical or operational workflows that could be leading to Billing/AR issues - Strong ability to communicate across all levels of a payer to support AR resolution - Solid analytical skills with the ability to deep dive into groups of accounts or claims to determine root cause - Good skills with Excel to slice and analyze data from the EMR and Practice Management system - Experience with Billing/AR escalations including writing 1st and 2nd level appeals and managing payer escalations - Ability to grasp clinical concepts that may be leading to AR build-up - Attendance is an essential job function