• Drive salg og markedsføring af Otsuka Pharma‑produkter • Udvikle og vedligeholde relationer til Key Accounts, KOLs og beslutningstagere • Gennemføre kundebesøg hos specialister, klinikker og andre interessenter • Udarbejde og opdatere Account Plans i samarbejde med stakeholders • Planlægge, eksekvere og følge op på salgsaktiviteter • Arbejde i CRM og sikre korrekt rapportering • Understøtte lokale market access‑aktiviteter i Danmark og Norge.

• Develop and maintain strong relationships with key clients, acting as their primary point of contact within Cybertill. • Understand clients’ business objectives and develop strategies to align our products and services with their goals. • Conduct regular meetings and check-ins with clients to assess satisfaction levels, identify opportunities, and address any concerns or issues. • Collaborate with internal teams, including sales, marketing, and product development, to ensure client needs are met and exceeded. • Upsell and cross-sell Cybertill’s products and services to existing clients, aiming to maximize revenue and account growth. • Stay up to date with industry trends and market developments, ensuring that clients receive the most relevant and valuable insights and recommendations. • Act as a trusted advisor to clients, providing guidance on how to leverage Cybertill’s solutions to drive operational efficiency, customer engagement, and profitability. • Monitor and analyse key metrics and performance indicators for assigned accounts, providing regular reports and updates to clients and internal stakeholders. • Identify and pursue new business opportunities within existing client accounts, fostering organic growth. • Collaborate with the implementation team to ensure smooth onboarding and successful adoption of Cybertill’s solutions.

Role Description Our customers and their consumers deserve the best experience. Cybertill operates a customer centric product and services model which needs people to go above and beyond when sharing our product with the world. We are looking for an inspiring Key Account Manager to join our team in Liverpool. As a Key Account Manager, you will play a critical role in nurturing and growing our key client relationships. You will work closely with our clients to understand their business needs, provide exceptional customer service, and drive revenue growth. - Develop and maintain strong relationships with key clients, acting as their primary point of contact within Cybertill. - Understand clients’ business objectives and develop strategies to align our products and services with their goals. - Conduct regular meetings and check-ins with clients to assess satisfaction levels, identify opportunities, and address any concerns or issues. - Collaborate with internal teams, including sales, marketing, and product development, to ensure client needs are met and exceeded. - Upsell and cross-sell Cybertill’s products and services to existing clients, aiming to maximize revenue and account growth. - Stay up to date with industry trends and market developments, ensuring that clients receive the most relevant and valuable insights and recommendations. - Act as a trusted advisor to clients, providing guidance on how to leverage Cybertill’s solutions to drive operational efficiency, customer engagement, and profitability. - Monitor and analyse key metrics and performance indicators for assigned accounts, providing regular reports and updates to clients and internal stakeholders. - Identify and pursue new business opportunities within existing client accounts, fostering organic growth. - Collaborate with the implementation team to ensure smooth onboarding and successful adoption of Cybertill’s solutions. Qualifications - Excellent communication and interpersonal skills, with the ability to build strong relationships and effectively navigate client organizations. - Strong negotiation and persuasion skills, with a track record of successfully upselling and cross-selling products or services. - Strategic thinking and problem-solving abilities, with a focus on delivering innovative solutions to clients. - Results-driven mindset, with a demonstrated ability to meet and exceed sales targets and revenue goals. - Familiarity with retail industry trends and challenges is highly desirable. - Proficiency in CRM software and Microsoft Office Suite. - Willingness to travel to client locations as required.

Role Description We are looking for a proactive and customer‑focused Account Manager to manage and grow a portfolio of key accounts. In this role, you will be the primary point of contact for customers, responsible for driving revenue growth, building trusted long‑term relationships, and ensuring a high‑quality end‑to‑end customer experience. The ideal candidate is commercially minded, highly organized, and comfortable collaborating across teams to deliver tailored, scalable solutions that meet client needs and business goals. On a given day, an Account Manager you will: - Serve as the primary point of contact for assigned accounts, owning the full sales cycle from lead generation to quoting, closing, and follow‑up. - Achieve sales targets and budgets by growing existing accounts, developing new opportunities, and managing forecasts and reporting. - Build and maintain strong, long‑term customer relationships by understanding client needs, satisfaction levels, and delivering scalable, tailored solutions. - Coordinate closely with internal teams (Account Managers, Sales Support, License Support) to ensure high‑quality delivery, documentation, and timely cross‑department communication. - Manage account operations, including CRM/ERP usage, overdue payment follow‑ups, process compliance, and acting as backup for other Account Managers when needed. - Engage with clients, prospects, and partners both remotely and on‑site, dedicating significant time to collaboration with the License Support team and Microsoft business training initiatives. Qualifications - 5+ years of experience in sales, account management, or a related commercial role. - Experience working within an IT or technology‑driven environment, with exposure to cross‑cultural and diverse customer bases. - Excellent written and verbal communication skills, with the ability to engage stakeholders at all levels. - Strong team player who collaborates effectively across departments. - Highly organized, with strong prioritization and time‑management skills. - Autonomous, confident, and assertive, with the ability to take ownership and drive results. - Stress‑resilient and comfortable working in a fast‑paced environment. - Creative thinker with the ability to think outside the box and propose innovative solutions. - Proactive, solution‑oriented mindset with strong problem‑solving skills. - Basic knowledge of project management principles and practices. Benefits - A competitive compensation package that grows with your impact. - Annual Performance and Salary Reviews to celebrate your progress. - Monthly Meal Vouchers to fuel your creativity. - Premium Private Health Coverage for you and your family. - Extra vacation days to recharge and explore. - Yearly training budget to master new skills. - Cutting-edge tech setup with optional upgrades to customize your gear. - Structured growth plans and regular progress check-ins. Please note that benefits may vary based on the location. Company Description MORO TECH is a tech house with a global team on a mission to empower businesses to succeed through business transformation solutions, data-driven strategies, and a deep technical expertise. Our Engineering Team is a dynamic group of skilled professionals who design and deliver tech solutions for our B2B clients. You'll find us working in cross-functional squads, typically composed of software engineers with diverse specializations, a dedicated Product Owner, and often a UX/UI designer, all focused on delivering high-quality, client-driven solutions through agile collaboration. We stay at the forefront of technology—using cloud platforms, data analytics, and modern development frameworks—while fostering a culture of learning and knowledge sharing.