Title: Resource Coordinator (open to remote) Location: United States Job Description: Job ID 326206 Category ADMINISTRATIVE SERVICES Job Status Salaried Full Time Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We sit at the heart of the supply chain, partnering with producers and customers to source, make and deliver products that are vital for living. By providing customers with life’s essentials, we enable businesses to grow, communities to prosper, and consumers to live well. This position is in our specialized portfolio enterprise where we serve diverse businesses who support unique customers or markets, including animal nutrition and health, bioindustrial, road safety salt and Cargill joint ventures. Job Purpose and Impact The Resource Coordinator (open to remote) will make independent decisions regarding planning, organizing and scheduling of more complex administrative support. In this role, you will coordinate, integrate and implement assigned administrative or staff functions. We seek a professional with strong attention to detail, organization skills, the ability to manage deadlines / multi-task and work well under pressure. Key Accountabilities - Apply detailed knowledge of department operations and infrastructure, policies and procedures to perform moderately complex administrative processes. - Schedule and coordinate team meeting offsites (hotel bookings, group activities, catering, etc.) Prepare on-site event materials. - Input a high volume of activities into our CRM tracking tool for sales teams, enter purchase requisitions, process purchase orders for invoice payments, and respond to vendor inquiries regarding payments. - Solicit, collect and organize documentation and data to perform moderately complex data entry into one or more systems. - Plan, coordinate and confirm logistics for more complex meetings and travel. Including planning for upcoming team conferences and trade show events. Travel and assist on site with trade show booth set up, etc. - Assist team members with ordering supplies, large volumes of marketing materials and branded items, as well as booking travel, supporting new hire onboarding, and answering expense report questions. - Provide administrative support to five US based sales teams. Ability to adapt and communicate effectively with different team members and participate in recurring team calls. - Handle complex clerical, administrative, technical or customer support issues under minimal supervision, while escalating only the most complex issues to appropriate staff. - Other duties as assigned Qualifications Minimum Qualifications - High school diploma, secondary education level or equivalent - Ability to travel within the United States a minimum of five times per year for conference events and team meetings - Minimum of four years of related work experience Preferred Qualifications - Associate’s degree in a related field or equivalent experience - Experience with Microsoft Programs including Microsoft Teams - Experience with entering data into a CRM tool - Experience working with purchase order systems, such as SAP or similar ERP platforms #LI-JT1 Equal Opportunity Employer, including Disability/Vet This position is posted internally and externally. Open to Remote within US The expected salary for this position is $50,000K - $65,000K. Compensation varies depending on a wide array of factors including but not limited to the specific location, certifications, education, and level of experience. The disclosed range estimate may be adjusted for any applicable geographic differential associated with the location at which the position may be filled. At Cargill we put people first. As part of your overall rewards, we offer a comprehensive benefit program including medical and/or other benefits dependent on the position offered and hours worked. Visit: https://www.cargill.com/page/my-health/mh-health-and-wellness to learn more (subject to certain collective bargaining agreements for Union positions).

Title: Home Lending Account Specialist I Bilingual English and Spanish Required Location: Tempe United States Job Identification210744738 Job CategoryAccount Service Business UnitConsumer & Community Banking Job ScheduleFull time Job Description: At JPMorganChase, you'll be at the forefront of delivering exceptional customer service, where each day presents the same opportunities to make a meaningful difference. You'll engage in creative and exciting work, consistently offering innovative solutions and options to assist our valued customers. While the duties may be routine, your role remains dynamic and impactful, enabling you to build strong relationships and contribute to our business success. As a Home Lending Account Specialist within the Chase brand, you will be responsible for providing exceptional service by managing incoming calls from customers inquiring about their mortgage accounts. Being the primary point of contact, you will be thoroughly trained in the product to address any questions our customers might have, from simple payment inquiries to more complex issues such as escrow. You will collaborate with internal specialists to ensure our customers have access to experts for further assistance if needed. As a representative of the Chase brand, you will strive to deliver exceptional client service by assisting our customers throughout their mortgage needs, offering options and finding the right solutions. Our team members are dynamic, proactive, adaptable to change, maintain a positive attitude, continuously develop their skills, and contribute to achieving the organization's broader objectives. Job Responsibilities - Own the customer experience from start to finish while treating customers with respect and displaying empathy - Inspires customer confidence through business knowledge, reliability, and making appropriate decisions on behalf of our customers quickly and effectively - Balance the competing responsibilities and goals of a metrics-driven environment - Demonstrate resiliency and extreme adaptability in a fast-paced environment - Navigate multiple technologies while staying engaged with our customers - Document customer account activities thoroughly and concisely - Demonstrates personal excellence including punctuality, reliability, integrity, and accountability - Approach problems logically and with good judgment to ensure the appropriate customer outcome - Leverages business knowledge, tools and resources to deliver results that meet all Regulatory, Compliance, quality standards and departmental practices - Maintain the highest standards of honesty, fairness and ethics. May be exposed to confidential information - Effectively prioritize work, critical thinking and exercise independent judgement to ensure efficiency Required Qualifications, Capabilities, and Skills - High School diploma/GED required - Reading and speaking in both Spanish and English fluently is required for this role - Minimum of one year of customer interaction or customer support, either by phone or face-to-face - Must be willing to work in an environment that requires 100% high volume phone-based customer interaction - Detail oriented with exceptional communication, interpersonal and problem solving skills - Proven ability to work effectively in a fast-paced environment - Ability to think strategically, understand the business objectives, and translate them into actionable items - Strong desire to learn and become better educated in the mortgage industry - Demonstrated ability to work independently and as a member of a high performing team - Maintain the highest standards of honesty, fairness and ethics. May be exposed to confidential information - Intermediate analytical, computer, and research skills Work Schedules: This is a hybrid (3 days in office / 2 days remote) role located in Tempe, subject to change. Work schedule: Monday through Friday 8:30 am to 5:00 pm. Specific information will be provided by the hiring manager and subject to change based on business needs. About Us Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans About the Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

• Placing a high volume of outbound calls to secure an appointment with a licensed Nurse Practitioner • Answer incoming calls from members and case managers • Return voice mail messages in a timely manner • Follow specific talking points and protocols associated with member outreach calls • Secure visits via scheduling software efficiently • Demonstrate excellent customer service skills at all times • Utilize exceptional communication and social skills • Conduct follow-up calls to members prior to scheduled date • Confirm and verify all demographic and contact information

• Support Group Disability profitability by accelerating timely, sustainable return-to-work outcomes for claimants. • Coordinate and facilitate ergonomic assessments and return-to-work meetings (virtual and in-person) by communicating with stakeholders via phone and email. • Partner with Case Managers to manage medical, non-medical, and complex claims using a goal-oriented plan aligned with the overall case strategy. • Deliver Absence Management Consultation Services (AMCS) in collaboration with Case Managers, including ergonomic evaluations and return-to-work planning and follow-up.