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Community Engagement Liaison
Location
Utah
Posted
117 days ago
Salary
0
Seniority
Senior
Job Description
Community Engagement Liaison
QTS Data Centers
• Serve as QTS’s primary local representative to establish, strengthen and maintain relationships built on trust, transparency and respect in a geographic region, engaging directly with residents, businesses, government officials, civil society, faith-based organizations, and advocacy groups • Establish a QTS community presence, acting as a first point of contact to share project updates, field community questions, and address concerns • Organize opportunities to share project updates and solicit community feedback • Serve as lead on Community Complaint Management as detailed in QTS Complaint Management Procedure to ensure community concerns are managed fairly, transparently and in a timely manner – including escalation as needed • Attend public meetings, events, hearings, and town halls to engage with local stakeholders, share QTS updates, solicit feedback, and demonstrate that QTS is an active member of the community • Partner with the QTS Community Impact Team to assess community development priorities to identify fit-for purpose partnerships and volunteer opportunities that align with QTS values and goals • Support Economic Development and Government Relations teams to navigate regulatory, permitting and policy environments to enable business continuity and meet project milestones • Partner with Communications & Brand teams to ensure consistent messaging, enable telling the QTS Story, and support the media team to engage with appropriate local media • Update and utilize Community Assessment tool to inform development and execution of engagement strategy and plan • Provide insights to internal QTS teams on community sentiment, key stakeholders, community priorities, and existing and emerging risks • Consistently update the key stakeholder map • Lead annual stakeholder engagement strategy, planning, and resource requests • Adhere to QTS requirements for tracking and reporting community engagement activities
Job Requirements
- Five or more years of experience in community engagement, public affairs, government relations, or a related field
- Bachelor's degree in Public Affairs, Political Science, Communications, Business, or related professional experience
- Experience collaborating directly with communities, particularly in industries involving land use, infrastructure, or large-scale development projects
- Demonstrated ability to collaborate cross functionally in a high volume, fast paced, dynamic organization
- Experience in crisis response and managing public opposition to development projects
- Demonstrable action-oriented leadership
- Exceptional communication and public speaking skills, with the ability to engage with diverse stakeholders in a respectful and solution-driven manner
Benefits
- Roth and Traditional 401(k) matching contributions with immediate vesting
- Every employee is bonus or commission eligible
- Generous PTO, Paid Volunteer Days Plus Floating Holidays
- Stock Purchase Plan (SPP)
- 11 paid Holidays Annually/Holiday compensation when worked
- Pet and Legal Insurance
- Q-Rest Sabbatical Program
- Q-Anniversary Service Award Program
- Parental Leave for primary and secondary caregivers
- Military Benefits Package
- QTS Charitable Matching Gift Program
- QTS Scholarship for Employee Dependents
- QTS Crisis Fund
- Wellness Program
- Tuition Reimbursement Program
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