• Accelerate Revenue Growth: Meet or exceed revenue targets for assigned global accounts by expanding business within existing accounts and acquiring new strategic clients in line with Outreach’s objectives. • Mitigate Churn and Contraction: Build and maintain robust, long-term relationships with key decision-makers across all relevant countries. Ensure high levels of customer engagement, satisfaction, and loyalty. • Lead Complex Negotiations: Guide high-stakes contract negotiations with C-level executives, procurement, and legal teams, ensuring mutually beneficial deal closures. • Cross-Functional Collaboration: Work closely with internal teams—Marketing, Product, and Customer Success—to ensure smooth delivery of services. Act as a strategic leader, effectively communicating and structuring sales plans in collaboration with key internal stakeholders. • Engage with Partners: Understand the partner landscape around your global accounts, identifying allies or competitors, and incorporating strategic sales approaches to navigate complex multinational partnerships. • Competitive Mindset: Stay informed about the competitive landscape in key countries and regions, developing strategies to outmaneuver competitors. • Multi-Cultural Perspective: Effectively engage with senior executives across multiple countries, understanding the cultural nuances and leadership styles in each region. Demonstrating cultural adaptability is essential in establishing trust and credibility. • Client Growth Mindset: Demonstrate a deep understanding of your clients' business environments, including industry and market trends. Be adept at analyzing public documents, researching competitors, and translating this information into actionable sales strategies. • Data Hygiene: Meticulously maintain accurate and up-to-date records of sales activities, client interactions, forecasts, and pipeline data in CRM systems. • AI Adaptability: Demonstrates a growth mindset with a willingness to learn, adapt, and effectively leverage emerging technologies, including AI-driven tools and platforms, to enhance productivity, customer engagement, and business outcomes. • International Travel: Be prepared to travel internationally as required. • Additional Duties: Perform other responsibilities as needed.

• As an Inside Sales Representative, you will manage existing accounts to maximize revenues, while also calling leads to develop new business. • You will process the onboarding of new Motor Carrier business gained from both the Inside and Outside Sales teams. • Collaborate with the Customer Service department to ensure we meet Motor Carrier equipment demands daily. • Secure and renew contracts with Motor Carriers. • Identify and target potential clients in the transportation industry. • Conduct outbound sales calls and emails to generate new business. • Qualify leads and follow up on marketing-generated leads. • Develop and maintain a pipeline of prospective clients. • Customer Relationship Management: Build and maintain strong relationships with existing clients. • Address customer inquiries and resolve issues in a timely manner. • Conduct regular follow-ups to ensure customer satisfaction. • Develop and implement effective sales strategies to achieve sales targets.

• Own a defined federal customer or market lane and develop a credible pipeline of qualified opportunities. • Build and sustain direct customer engagement with program, mission, technical, and acquisition stakeholders. • Identify customer priorities, mission needs, acquisition timelines, competitive factors, and potential areas of opportunity. • Lead opportunity qualification and pursuit development from early signal through proposal submission and award. • Develop capture strategies, customer engagement plans, competitive assessments, value propositions, win themes, teaming approaches, and pursuit briefings. • Coordinate with technical, operational, pricing, recruiting, and proposal stakeholders to ensure pursuit strategies are credible, executable, and aligned with customer requirements. • Support development of RFIs, white papers, oral presentation materials, proposal inputs, and other customer-facing artifacts. • Work with proposal operations to ensure proposal content reflects customer understanding, compliance discipline, and an executable solution approach. • Identify and develop teaming relationships that improve customer access, capability alignment, past performance coverage, or execution strength. • Provide clear updates to Growth leadership on pipeline status, customer engagement, pursuit progress, risks, and recommended next actions. • Recommend advancing, pausing, reshaping, or stopping pursuits based on evidence, customer access, competitive position, and execution feasibility.

• Identify, engage, and close net-new municipal clients across assigned territories • Develop trusted relationships with key stakeholders across local government agencies • Partner with sales leadership and marketing to execute targeted account plans and pipeline strategies • Diagnose client challenges and position BS&A solutions to transform municipal operations • Conduct deep research to understand organizational priorities, funding dynamics, and decision structures • Accurately manage opportunities and forecasting within Salesforce • Utilize a multi-threaded approach (email, phone, video, social) to drive engagement and progression • Participate in industry events, trade shows, and presentations • Consistently meet and exceed quarterly and annual revenue targets